Mercedes-Benz of New Orleans’s Service
Superior performance, exquisite style, and cutting-edge technology are what you expect from Mercedes-Benz. For as long as you drive your vehicle, Mercedes-Benz of New Orleans is committed to providing you with world-class Mercedes-Benz service, parts and accessories.For all your service, parts and accessories needs call Mercedes-Benz of New Orleans at (504) 780-6971.
Maintenance Manuals
The importance of your maintenance manual
It’s extremely important for the long-term health of your Mercedes-Benz, and for the safety of you and your passengers, that you have your vehicle serviced according to its regular maintenance intervals. That’s why you should keep your vehicle’s maintenance manual readily at hand. It specifies which vehicle services your Certified Mercedes-Benz technician will perform during each routine service visit.
We recommend you consult Mercedes-Benz of New Orleans for information about your particular vehicle’s scheduled service needs.
Required Vehicle Maintenance for Model Year 2009 or Newer
As of model year 2009, Mercedes-Benz vehicles follow a maintenance schedule of 10,000-mile or 12-month intervals, whichever occurs first. Required maintenance is the routine service necessary to keep your vehicle in peak operating condition, and to help avoid damage to your vehicle. For all other model years, refer to your maintenance manual for specific maintenance schedule information.
When you take your Mercedes-Benz to Mercedes-Benz of New Orleans for routine maintenance, our technicians use specialized tools, instruments, technical literature, Genuine Mercedes-Benz Parts, and unmatched technical training to service your vehicle. They follow your maintenance manual in detail to ensure that everything is checked on schedule.
Your Mercedes-Benz Maintenance Manual specifies exactly what services your Mercedes-Benz technician will perform at each routine service visit.
Recommended Maintenance for Model Year 2009 or Newer
In addition to regular required maintenance, recommended maintenance advice is a service meant to provide you with additional maintenance tips for your vehicle based on its specific needs or recommendations from Mercedes-Benz of New Orleans.
Beyond any specific recommendations from a Certified Mercedes-Benz technician, be sure to check the following items regularly, as well as prior to any long trip:
- Coolant level
- Brake fluid exchange (If brake fluid needs to be added, see an authorized Mercedes-Benz Dealer to determine the cause.)
- Windshield washing system (Add washer fluid mixed with Mercedes-Benz windshield washer solvent/concentrate, test function, and check wiper blades.)
- Tire pressure (Check at least every other week.)
If relevant to your vehicle’s configuration, regular tire rotation should also be performed at each recommended interval, or at the first signs of irregular (uneven) tread wear. A tire inspection can help determine the need for tire rotation, something that can occur at least once between regular maintenance intervals. Consult Mercedes-Benz of New Orleans for specific recommendations.
The first rotation inspection occurring at Mercedes-Benz of New Orleans at any time up to 5,000 miles is provided at no charge.*
Maintenance Schedules
Make sure you’re on track.
After each 10,000-mile or 12-month interval, whichever comes first, our expert technicians can use a rigorous 27-point service checklist to keep your Mercedes-Benz running effortlessly for the next 10,000.
Required Service A for Vehicles MY 09 and Newer
During a 10,000-mile check-in we call Service A, expertly trained certified Mercedes-Benz technicians not only perform a comprehensive, step-by-step vehicle inspection, but replace certain key parts with Genuine Mercedes-Benz Parts.
Service A Details:
- Service at 10,000 miles or 1 year
- Synthetic motor oil replacement
- Oil filter replacement
- All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle’s year and model
- Tire inflation check and correction
- Brake component inspection
- Reset maintenance counter
Required Service B for Vehicles MY 09 and Newer
Service B is when our highly skilled technicians do what they do best. With comprehensive training under their belts, as well as the use of the latest diagnostic tools and tests, they can help make certain that your Mercedes-Benz vehicle is running at optimal performance.
Service B Details:
- Synthetic motor oil replacement
- Oil filter replacement
- Cabin dust/combination filter replacement
- Brake fluid exchange
- All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle’s year and model
- Tire inflation check and correction
- Brake component inspection
- Reset maintenance counter
- Adhere to all required elements listed by model year and specific model as indicated on the corresponding service sheet for Mercedes-Benz Maintenance Systems in the USA.
WHY SERVICE AT MERCEDES-BENZ OF NEW ORLEANS?
At Mercedes-Benz of New Orleans, our mission is to deliver the highest quality Customer Service in the industry, from the information we provide to the personalized care you receive from, wherever you are.
It’s about you. And it’s about time.
Take advantage of Express Service. We’ll get you in, out and on your way in about an hour or less.* You don’t even need to schedule an appointment.
Dedicated care. Total convenience. Absolute ease. It’s about time you get it all.
Dealer Info
- Main:(504) 456-3727
- Sales:(504) 456-3727
- Service:(504) 780-6971
- Parts:(504) 456-3711
- Collision Center:(504) 456-3717
- Mon - Sat9:00 AM - 6:00 PM
- SunClosed
- Mon - Fri7:00 AM - 6:00 PM
- Sat8:00 AM - 3:00 PM
- SunClosed
- Mon - Sat7:30 AM - 6:00 PM
- SunClosed