Customer Testimonials
Is was fine; however, Vic Jones needs people skills. I don't need to know your internal concerns about letting cars off the lot if the money is coming from another funder. I felt insulted.
Warren was knowledgeable about the vehicle and explained how to operate it well. Willy Monaghan
Jacobi Brown worked with me from start to finish. He took me on a test drive in two different vehicles. I ultimately chose the E-450 because of the many features and upgrade from my E-300 I traded in. Will definitely recommend this dealership and sales dept. to all my friends.
The salesman was very helpful and help us got the car. We bought it in a couple hours.
Everyone at this dealership was amazing with purchase process since I first got to the dealership and Herbert was very helpful
Our salesperson was knowledgeable and patient. We are very happy with our purchase! Mr. MacDonald gave us excellent service.
Wonderful car buying experience with Mr. Harry and Vic with finances. Mr. Harry was pleasant to deal with he made the car shopping experience enjoyable. Picking up the vehicle was easy and hassle free, it was all cleaned and parked in the showroom ready for our arrival. I highly recommend the dealership and staff! Go see Mr.Harry Anderson for you next car deal!
Mr. Lee, my salesman was awesome! He took his time in helping me to decide exactly what I wanted . He had a good attitude and was patient with me.
My experience with Mercedes Benz of New Orleans and Mr. Dennis Lee was great! They made the process painless! Mr. Lee was very knowledgeable and professional.
My experience was excellent, my salesman and finance manager were very knowledgeable and helpful . I look forward to continuing my relationship with Mercedes Benz
It was good, but very time consuming car for paperwork. Would like if it’s faster.
Everyone was very friendly and helpful. Treated us with a great deal of respect and consideration
Davin was a great salesman. He provided all requested information very quickly when I called the dealership about a specific car. The showroom was clean and comfortable.
Harry and Steve was awesome. Steve stayed late to show me all the cool gadgets my new Benz has and he made sure I made it to my car safely. Harry was very informative and responsive. He helped me every step of the way on the deal. Also, the guy who discussed my finances was incredible. He noticed I was nervous about the purchase and he was patient and answered all of my questions and addressed my concerns. Thanks for a wonderful experience
This is the second vehicle I buy from MB of New Orleans. The always go above & beyond. Only mercedes dealership I want to deal with. My salesman Warren Purvis was excellent.
Steven Bui is an excellent salesman, knows the product well, and was very helpful in locating the car we bought which had to be transported from out of state to N.O. dealership. He has gone out of his way showing us all the features the car has and how to set up some of the radio and phone favorite settings. Thanks Steven B!
I have had Mr. Singleton as my sales representative for over 10 years and he has been GREAT! The service department has been customer friendly also.
Stephen M was very helpful in my car buying experience. He guided me towards a truly better car for the money and helped set up the car’s computer settings. Also thank you to the Benson Mercedes dealership for refusing to participating in price gauging aka “market adjustments” after the pandemic.
Warren took his time going over all the features with the vehicle. He is very knowledgeable and pleasant to work with.
easy and quick transaction,he took his time with me and went over everything, nice guy.
Austin was great and a very nice guy. He took his time with me and went over everything I needed to know about my CLS450. The buying experience went well and Austin even delivered my beautiful new car to my home in Mobile Al
Jabari Brown really went the extra mile to ensure I was satisfied with my decision.
easy and quick transaction, Warren was knowledgeable and enthusiastic salesman, car I wanted was in stock
As usual, only the best, Ernie and Vittorio were wonderful to deal with, Mr. Dubos is the best ambassador for the Mercedes Brand.
Very knowledgeable and courteous staff. The car I bought is an excellent product. I'm very pleased with the overall experience.
Ernie Debus is the best! He took his time to help me select a car that fits my needs.
Love them! It was quick and easy! Austin was awesome! No complaints at all! Definitely will be seeing him again! Everyone that was involved was awesome!
Jessica reached out to me about purchasing a new car. She was extremely courteous, informative and polite. Dealing with this type of person makes the process a whole lot easier. Thank you Mrs. Jessica for your assistance and I’ll reach out to you when I return back to New Orleans.
Excellent Dealership with great customer service. We purchased a C300 from Austin Kemper and were thrilled with the experience. On top of that, the dealership itself is so inviting. From the snacks to coffee to the super comfortable chairs and the fresh flowers throughout, it was a wonderful experience.
Although there were a few hiccups at the beginning, Warren and Clay worked hard to make me happy as a customer, and I really appreciated their efforts. I ended up happy with my experience and love my car!
Every thing was good I have nothing negative to say about my experience. I’m satisfied.
good service and advice. salesman very nice with customer and helpful i will refer to other
Steve was great. I have been using this dealership for the past 3 years and I don't have one complaint!
My salesman met all my expectations. I am still new to Mercedes. Thank you very much.
Warren was fantastic and made the whole process so easy! He was prompt with responses. Thank you so much. We highly recommend Mercedes’ Benz of New Orleans!
Awesome experience! Highly recommend this dealership…found the vehicle we were looking for and made the process easy!
Our salesperson, Mario Cole, is incredible. We returned to purchase this Mercedes fromMario 3 months after our first Mercedes purchase because of how fantastic our buying experience was with Mario.
Real easy, fast, thorough! Be be be be be be be be be be be be
Ernie made the sale quick and painless. Wonderful experience. Thanks to Ernie Everything went smooth.
It was very helpful with understanding what I was looking for and gave me exactly what I wanted
The car salesman was awesome . He was very nice assisting with our needs. We were not at the dealership very long and most of all he put a smile on my wife face.
Very easy to deal with and they accommodated my requests. I would definitely recommend this dealership.
Ernie and his team did a excellent job of preparing my new SVU for delivery
Stephen is very well prepared and efficient. He is timely and thorough! I couldn’t ask for a better salesman
HOW I WAS ABLE TO RECOVER MY STOLEN CRYPTOS!!! I was a victim of an Organised Crypto trading fraud which nearly ruined my life because I tempered with the company's funds were I work, being the manager so I had access to plenty of funds. I lost almost everything and nearly went to jail but God intervened at the last minute by sending Mr MORRIS GRAY to my way, a private hacker who was able to help me trace were my BTC to the Binance account where i invested and was able to recover all of it within days. ...
I am brand loyal and a repeat customer of this dealership. Stephen is the very best. This is the third car I’ve bought from him.
We were so extremely impressed by the beautiful and clean showroom, the warm and friendly staff and exceptional service!
Great dealership, could use a better detail shop they dont clean the cars to well
Stephen listened to what I was interested in for a vehicle and found it in their inventory. Worked with my schedule to complete the car's function review until following day.
Steven Bui was very professional and took great care of us in securing our new Mercedes.
Stephan my sales man was absolutely amazing! The level of customer service was above and beyond amazing!
My salesman Mario was wonderful to work with. Took his time to explain everything and was very patient with us while we made our decision.
They were very courteous and professional. I had a great experience shopping there. I would recommend highly.
The service was impeccable very informative the salesman was very informative. We love the car
Good experience overall. Warren worked hard to make sure my wife understood all the features of her new car. The dealership made sure that all issues were resolved to our satisfaction.
Great customer service My salesman Mr. Micheal always has done and is doing a fantastic job with my Benz’s I’ve purchased Thanks Sir
After much experience with sale, maintenance and service over many years, I know it to be a first class dealership.
Excellent customer service. We were greeted promptly at the door upon arrival and helped within 10-15 minutes of being in the lobby.
Good. Have been dealing with Ernie for 10 plus years and he has always been great to deal with
Scotty is great and any issues I have with my car he takes care of with the best of his abilities. It ducks that right now things are backed up and there really aren’t loaners to give which I can’t blame him for but he goes above and beyond to do all he can to take care of me and my car and I know he has my best interest at heart. Can’t recommend him enough, he’s the best!
Professional and customer friendly environment. Salesman went over and beyond the call of duty helping me find a vehicle that I was satisfied with.
Excellent service and product! Jeanne Fitzgerald is the reason I am so pleased and keep coming back.
Employees were professional and helped me both on the phone and in person. I was able to get the bulk of the paperwork done electronically so I was able to make the purchase rather quickly in person.
I couldn’t be more pleased with the service I received from Mike Williams my salesman. It took a year to receive the car I ordered in 2021, However Mike made sure to keep me updated when he received information and was extremely patient with me and all of my questions. He adds value to Mercedez Benz of New Orleans.
Great service. Made the entire process extremely easy. I would highly recommend to anyone buying a car.
The dealer made it easy for me to make the decision for the right vehicle. Very grateful and thankful.
Mr. Anas was outstanding! Very professional and went above and beyond to make sure I was taken care of. Great experience working with Anas Thanks for all of the personal service with purchasing my new G550.
Mr. Purvis was outstanding! Very professional and went above and beyond to make sure I was taken care of, which in term made it an overall great experience to deal with the process of purchasing my car. I am not sure what I would have done.
Warren was great. He was super easy to deal with and very nice. I had a great experience with this dealership.
My experience with the Dealership was great . I had a well experienced and professional Salesperson Stephen MacDonald who provided me with great customer service.
Best customer service and communication I’ve ever received buying a car. Herb made me feel like I was his most important client and kept me up to date on everything going on throughout the entire car buying process.
Great experience working with Warren. Thanks for all of the personal service with purchasing my vehicle.
I have been buying cars from here since 2003. The staff are responsive, warm, friendly, trustworthy, professional.
Beautiful space. Friendly and helpful staff. Comfortable waiting area. Austin was great. Kept in touch over the long order period
Mr. Harry is absolutely wonderful!! The purchasing process was unbelievably seamless. Thank you to everyone
Excellent service in sales and finance department. Harry and Vic made everything very easy for me.
Out of state deal that is still in progress….so far everything is as stated
First-time Mercedes-Benz owner. Warren was very professional, knowledgeable, and thorough. Great warranty on tires. Highly recommend Mercedes-Benz of New Orleans.
Nas was great. Very professional from beginning to end of car buying experience. My husband and I are very pleased with our purchase.
Everything was great Anas really took great care of us and I’ll refer people to come here. Thanks!
Excellent salesman, good service, responsive to my child's question, good warranty for tires and windshield.
Michael Williams was great in the delivery of my vehicle. I plan to come back
Car shopping is intense and stressful but Sales team & Finance Manager made my shopping experience a tad bit sweeter.
I will recommend Mercedes-Benz of New Orleans to everyone! Steven Bui was very professional and thorough. The entire car buying experience was amazing! No waiting around for hours - smooth and efficient from start to finish. I can't see myself buying from anyone else again.
Amazing experience, I would recommend MBNOLA to anyone! Ernie was the best salesman, if you go ask for him.
I really enjoyed working with Harry Anderson. He was very thorough and professional in is overall interaction with me.
I had a very pleasant experience at this dealership and Ms. Melissa Castronova was an excellent help!
This was my third vehicle that I’ve bought from Ernie in the past few years. I was able to order my GLE exactly how I wanted and with ease thanks to Ernie’s help! He truly delivers an exceptional buying experience!
It’s always a pleasure to do business at New Orleans Mercedes. The people are so kind and Courteous , so welcoming. The showroom and service area is always so clean.
The customer service provided by the sales person Warren and the dealership was not short of amazing
To give an idea of how well this buying experience was would be difficult. My secretary found the car I wanted at a price lower than I expected to spend. I contacted the dealer via Cars.com. Ernie got back with me in about 20 minutes. I asked for a buyers order and a video any imperfection on the car. I contacted my credit union who called and verified the funds available. I went the next day and signed paperwork. There was a problem that the door on the passenger side but Ernie had already put the car in the shop ...
Denise Gueniot I bought my first Mercedes with the help of our awesome Sales Rep, James Willis. The experience exceeded our expectations. James was very helpful, knowledgeable and an all around super nice guy. He was very patient and never made us feel pressured. He made us feel like we not only purchased a vehicle, but made a friend. Every body else we worked with also treated us like family. I highly recommend this business.
Mr. Bobby Regan was wonderful, professional and most helpful. He solved my problem promptly and was most kind. I was on my way to Alexandria and most satisfied.
Is was fine; however, Vic Jones needs people skills. I don't need to know your internal concerns about letting cars off the lot if the money is coming from another funder. I felt insulted.
Warren was knowledgeable about the vehicle and explained how to operate it well. Willy Monaghan
Jacobi Brown worked with me from start to finish. He took me on a test drive in two different vehicles. I ultimately chose the E-450 because of the many features and upgrade from my E-300 I traded in. Will definitely recommend this dealership and sales dept. to all my friends.
The salesman was very helpful and help us got the car. We bought it in a couple hours.
Everyone at this dealership was amazing with purchase process since I first got to the dealership and Herbert was very helpful
Our salesperson was knowledgeable and patient. We are very happy with our purchase! Mr. MacDonald gave us excellent service.
Wonderful car buying experience with Mr. Harry and Vic with finances. Mr. Harry was pleasant to deal with he made the car shopping experience enjoyable. Picking up the vehicle was easy and hassle free, it was all cleaned and parked in the showroom ready for our arrival. I highly recommend the dealership and staff! Go see Mr.Harry Anderson for you next car deal!
Mr. Lee, my salesman was awesome! He took his time in helping me to decide exactly what I wanted . He had a good attitude and was patient with me.
My experience with Mercedes Benz of New Orleans and Mr. Dennis Lee was great! They made the process painless! Mr. Lee was very knowledgeable and professional.
My experience was excellent, my salesman and finance manager were very knowledgeable and helpful . I look forward to continuing my relationship with Mercedes Benz
It was good, but very time consuming car for paperwork. Would like if it’s faster.
Everyone was very friendly and helpful. Treated us with a great deal of respect and consideration
Davin was a great salesman. He provided all requested information very quickly when I called the dealership about a specific car. The showroom was clean and comfortable.
Harry and Steve was awesome. Steve stayed late to show me all the cool gadgets my new Benz has and he made sure I made it to my car safely. Harry was very informative and responsive. He helped me every step of the way on the deal. Also, the guy who discussed my finances was incredible. He noticed I was nervous about the purchase and he was patient and answered all of my questions and addressed my concerns. Thanks for a wonderful experience
This is the second vehicle I buy from MB of New Orleans. The always go above & beyond. Only mercedes dealership I want to deal with. My salesman Warren Purvis was excellent.
Steven Bui is an excellent salesman, knows the product well, and was very helpful in locating the car we bought which had to be transported from out of state to N.O. dealership. He has gone out of his way showing us all the features the car has and how to set up some of the radio and phone favorite settings. Thanks Steven B!
I have had Mr. Singleton as my sales representative for over 10 years and he has been GREAT! The service department has been customer friendly also.
Stephen M was very helpful in my car buying experience. He guided me towards a truly better car for the money and helped set up the car’s computer settings. Also thank you to the Benson Mercedes dealership for refusing to participating in price gauging aka “market adjustments” after the pandemic.
Warren took his time going over all the features with the vehicle. He is very knowledgeable and pleasant to work with.
easy and quick transaction,he took his time with me and went over everything, nice guy.
Austin was great and a very nice guy. He took his time with me and went over everything I needed to know about my CLS450. The buying experience went well and Austin even delivered my beautiful new car to my home in Mobile Al
Jabari Brown really went the extra mile to ensure I was satisfied with my decision.
easy and quick transaction, Warren was knowledgeable and enthusiastic salesman, car I wanted was in stock
As usual, only the best, Ernie and Vittorio were wonderful to deal with, Mr. Dubos is the best ambassador for the Mercedes Brand.
Very knowledgeable and courteous staff. The car I bought is an excellent product. I'm very pleased with the overall experience.
Ernie Debus is the best! He took his time to help me select a car that fits my needs.
Love them! It was quick and easy! Austin was awesome! No complaints at all! Definitely will be seeing him again! Everyone that was involved was awesome!
Jessica reached out to me about purchasing a new car. She was extremely courteous, informative and polite. Dealing with this type of person makes the process a whole lot easier. Thank you Mrs. Jessica for your assistance and I’ll reach out to you when I return back to New Orleans.
Excellent Dealership with great customer service. We purchased a C300 from Austin Kemper and were thrilled with the experience. On top of that, the dealership itself is so inviting. From the snacks to coffee to the super comfortable chairs and the fresh flowers throughout, it was a wonderful experience.
Although there were a few hiccups at the beginning, Warren and Clay worked hard to make me happy as a customer, and I really appreciated their efforts. I ended up happy with my experience and love my car!
Every thing was good I have nothing negative to say about my experience. I’m satisfied.
good service and advice. salesman very nice with customer and helpful i will refer to other
Steve was great. I have been using this dealership for the past 3 years and I don't have one complaint!
My salesman met all my expectations. I am still new to Mercedes. Thank you very much.
Warren was fantastic and made the whole process so easy! He was prompt with responses. Thank you so much. We highly recommend Mercedes’ Benz of New Orleans!
Awesome experience! Highly recommend this dealership…found the vehicle we were looking for and made the process easy!
Our salesperson, Mario Cole, is incredible. We returned to purchase this Mercedes fromMario 3 months after our first Mercedes purchase because of how fantastic our buying experience was with Mario.
Real easy, fast, thorough! Be be be be be be be be be be be be
Ernie made the sale quick and painless. Wonderful experience. Thanks to Ernie Everything went smooth.
It was very helpful with understanding what I was looking for and gave me exactly what I wanted
The car salesman was awesome . He was very nice assisting with our needs. We were not at the dealership very long and most of all he put a smile on my wife face.
Very easy to deal with and they accommodated my requests. I would definitely recommend this dealership.
Ernie and his team did a excellent job of preparing my new SVU for delivery
Stephen is very well prepared and efficient. He is timely and thorough! I couldn’t ask for a better salesman
HOW I WAS ABLE TO RECOVER MY STOLEN CRYPTOS!!! I was a victim of an Organised Crypto trading fraud which nearly ruined my life because I tempered with the company's funds were I work, being the manager so I had access to plenty of funds. I lost almost everything and nearly went to jail but God intervened at the last minute by sending Mr MORRIS GRAY to my way, a private hacker who was able to help me trace were my BTC to the Binance account where i invested and was able to recover all of it within days. ...
I am brand loyal and a repeat customer of this dealership. Stephen is the very best. This is the third car I’ve bought from him.
We were so extremely impressed by the beautiful and clean showroom, the warm and friendly staff and exceptional service!
Great dealership, could use a better detail shop they dont clean the cars to well
Stephen listened to what I was interested in for a vehicle and found it in their inventory. Worked with my schedule to complete the car's function review until following day.
Steven Bui was very professional and took great care of us in securing our new Mercedes.
Stephan my sales man was absolutely amazing! The level of customer service was above and beyond amazing!
My salesman Mario was wonderful to work with. Took his time to explain everything and was very patient with us while we made our decision.
They were very courteous and professional. I had a great experience shopping there. I would recommend highly.
The service was impeccable very informative the salesman was very informative. We love the car
Good experience overall. Warren worked hard to make sure my wife understood all the features of her new car. The dealership made sure that all issues were resolved to our satisfaction.
Great customer service My salesman Mr. Micheal always has done and is doing a fantastic job with my Benz’s I’ve purchased Thanks Sir
After much experience with sale, maintenance and service over many years, I know it to be a first class dealership.
Excellent customer service. We were greeted promptly at the door upon arrival and helped within 10-15 minutes of being in the lobby.
Good. Have been dealing with Ernie for 10 plus years and he has always been great to deal with
Scotty is great and any issues I have with my car he takes care of with the best of his abilities. It ducks that right now things are backed up and there really aren’t loaners to give which I can’t blame him for but he goes above and beyond to do all he can to take care of me and my car and I know he has my best interest at heart. Can’t recommend him enough, he’s the best!
Professional and customer friendly environment. Salesman went over and beyond the call of duty helping me find a vehicle that I was satisfied with.
Excellent service and product! Jeanne Fitzgerald is the reason I am so pleased and keep coming back.
Employees were professional and helped me both on the phone and in person. I was able to get the bulk of the paperwork done electronically so I was able to make the purchase rather quickly in person.
I couldn’t be more pleased with the service I received from Mike Williams my salesman. It took a year to receive the car I ordered in 2021, However Mike made sure to keep me updated when he received information and was extremely patient with me and all of my questions. He adds value to Mercedez Benz of New Orleans.
Great service. Made the entire process extremely easy. I would highly recommend to anyone buying a car.
The dealer made it easy for me to make the decision for the right vehicle. Very grateful and thankful.
Mr. Anas was outstanding! Very professional and went above and beyond to make sure I was taken care of. Great experience working with Anas Thanks for all of the personal service with purchasing my new G550.
Mr. Purvis was outstanding! Very professional and went above and beyond to make sure I was taken care of, which in term made it an overall great experience to deal with the process of purchasing my car. I am not sure what I would have done.
Warren was great. He was super easy to deal with and very nice. I had a great experience with this dealership.
My experience with the Dealership was great . I had a well experienced and professional Salesperson Stephen MacDonald who provided me with great customer service.
Best customer service and communication I’ve ever received buying a car. Herb made me feel like I was his most important client and kept me up to date on everything going on throughout the entire car buying process.
Great experience working with Warren. Thanks for all of the personal service with purchasing my vehicle.
I have been buying cars from here since 2003. The staff are responsive, warm, friendly, trustworthy, professional.
Beautiful space. Friendly and helpful staff. Comfortable waiting area. Austin was great. Kept in touch over the long order period
Mr. Harry is absolutely wonderful!! The purchasing process was unbelievably seamless. Thank you to everyone
Excellent service in sales and finance department. Harry and Vic made everything very easy for me.
Out of state deal that is still in progress….so far everything is as stated
First-time Mercedes-Benz owner. Warren was very professional, knowledgeable, and thorough. Great warranty on tires. Highly recommend Mercedes-Benz of New Orleans.
Nas was great. Very professional from beginning to end of car buying experience. My husband and I are very pleased with our purchase.
Everything was great Anas really took great care of us and I’ll refer people to come here. Thanks!
Excellent salesman, good service, responsive to my child's question, good warranty for tires and windshield.
Michael Williams was great in the delivery of my vehicle. I plan to come back
Car shopping is intense and stressful but Sales team & Finance Manager made my shopping experience a tad bit sweeter.
I will recommend Mercedes-Benz of New Orleans to everyone! Steven Bui was very professional and thorough. The entire car buying experience was amazing! No waiting around for hours - smooth and efficient from start to finish. I can't see myself buying from anyone else again.
Amazing experience, I would recommend MBNOLA to anyone! Ernie was the best salesman, if you go ask for him.
I really enjoyed working with Harry Anderson. He was very thorough and professional in is overall interaction with me.
I had a very pleasant experience at this dealership and Ms. Melissa Castronova was an excellent help!
This was my third vehicle that I’ve bought from Ernie in the past few years. I was able to order my GLE exactly how I wanted and with ease thanks to Ernie’s help! He truly delivers an exceptional buying experience!
It’s always a pleasure to do business at New Orleans Mercedes. The people are so kind and Courteous , so welcoming. The showroom and service area is always so clean.
The customer service provided by the sales person Warren and the dealership was not short of amazing