Customer Testimonials

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DealerRater Oct 13, 2021

The deal was extremely clean and the staff with exceptional. Mr. Mike Tyson was great!

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DealerRater Oct 6, 2021

Very good overall experience from the dealership and they worked hard for my business. Above and beyond.

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DealerRater Oct 5, 2021

The process was easy and comfortable the salesman was kind and truly a peoples person

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DealerRater Oct 3, 2021

Nice place and nice staff. It was a very pleasant buying experience. I love my car.

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DealerRater Oct 2, 2021

My experience with Mercedes Benz of New Orleans was excellent. I couldn’t be happier with the service provided to me during my purchasing process.

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DealerRater Oct 1, 2021

Mercedes Benz makes the owner feel like family. I would certainly buy another car from the dealership.

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DealerRater Oct 1, 2021

Our experience with our salesman Steven was very good and informative. He was not pushy he answered all our questions. The only thing was when we got to the finance office the numbers did not match to what was agreed upon. Everything got corrected to the agreed upon deal. Overall we were satisfied

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DealerRater Oct 1, 2021

Austin was amazing! Went above and beyond. Very easy and smooth experience. Love the car

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DealerRater Sep 30, 2021

Steve Weigel was great. The only glitch was with the finance guy (Vic) who tried to charge me $1000 more than we had agreed on for the extended warranty. I think it was an honest mistake.

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DealerRater Sep 27, 2021

I have done this. Will not repeat done this done this, done this. Done tjis

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DealerRater Sep 27, 2021

Got close enough to my price. Great service. That’s enough said. 15 word minimum.

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DealerRater Sep 25, 2021

Stephen Bui was great! The finance manager was very professional. We love the car - it’s a great ride!

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DealerRater Sep 22, 2021

Great experience. Ernie Debus helped my wife & I find just what we were looking for! Great company to do business with!!

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DealerRater Sep 17, 2021

Great experience. Quick easy and easy to communicate with. They helped me find just what I was looking for!

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DealerRater Sep 15, 2021

BJ was the best part of the service experience! He was kind, helpful, patient with all of my endless questions and messages, and very accessible.

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DealerRater Sep 8, 2021

Warren was fantastic !!! So excited about my NEW MB COUPE! Great service from the time I walked in to the time I drove away! Amazing!

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DealerRater Aug 28, 2021

The sales person Mark was amazing! However, the car was presented to us with the interior still dirty after a detail cleaning two days later

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DealerRater Aug 28, 2021

Everything was a smooth process. Customer service was impact-able. My salesman was great and answered all questions in a timely manner. I was very satisfied when I left!

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DealerRater Aug 28, 2021

Mark our saleperson was very helpful and professional.The finance manager was also very nice and professional he explained everything very clear.It was a pleasent experience.👍

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DealerRater Aug 27, 2021

This is the 2nd vehicle I have purchased/leased from Harry Anderson. He is always a professional and makes the process completely hassle-free. Entire transaction completed within a few hours.

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DealerRater Aug 27, 2021

Excellent service !Ernie was very professional, friendly & knowledgeable. The finance person was very friendly & helpful as well. Overall was an excellent experience & I love the car.

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DealerRater Aug 27, 2021

Great service, lots of information, very knowledgeable, made themselves available for questions, it was a very good overall experience. I’m glad I took my business there.

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DealerRater Aug 26, 2021

Quick and easy process. Very knowledgeable. I would definitely recommend him to a friend. He made buying a vehicle a pleasurable experience. Loan process was easy

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DealerRater Aug 24, 2021

The original service was great and very polite staff. My only issue was that after I got home I was not 100 percent satisfied because I felt the vehicle was too small. I bought the vehicle at closing on Saturday. Monday morning at 0900 I contacted my sales person and he was looking for my insurance card. I explained to him about switching vehicles to a larger one. He told me the sale was finalized. Two days later I was contacted by Mercedes Benz to get information from my previous bank to pay off my previous car. I was confused because I ...

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DealerRater Aug 23, 2021

Michael Williams is a great salesman and always welcoming. He works really well with translating the need(s) of his clients to the finance managers. Thanks for the opportunity to share.

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DealerRater Aug 23, 2021

Great service and good selection of the vehicle. Kept me updated regarding the arrival as much as possible. I recommend Michael Williams to my friends

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DealerRater Aug 22, 2021

B.J. is the best service advisor at Mercedes Benz of New Orleans. He makes my service experience exceptional. I highly recommend him to others!

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DealerRater Aug 19, 2021

I found Mr. Lee to be personable and helpful without being pushy. Each person I encountered was very accommodating. The surroundings and experience were pleasant.

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DealerRater Aug 19, 2021

They are extremely slow. They need more employees to close the deal. I stayed there 2 hrs to sign papers to purchase my leased vehicle. It was ridiculous

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DealerRater Aug 18, 2021

My experience was great. Stephen was very accommodating and understanding of my needs. He stayed late to finish the sale due to me coming from out of town.

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DealerRater Aug 18, 2021

As usual, Ernie Debus went above an beyond to make our buying experience a seamless. It truly is a pleasure to work with a "car guy" who understands my enthusiasm for the vehicles and answers all of my detailed questions. I will continue to shop at MBNO, and hopefully Ernie won't retire anytime soon!!

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DealerRater Aug 17, 2021

I live in Covington but as long as Ernie is working in the Metairie location I will continue to buy my cars there. Ernie is the consummate professional before, during and after every sale.

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DealerRater Aug 15, 2021

Ernie DuBos and Scotty Hutton Are the reasons for our continued purchase of MB autos. They are customer oriented and continue to excel after the sale

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DealerRater Aug 13, 2021

Scott is my new service rep and he took care of me and my husband ahead of time and made sure everything we needed was covered. He was not pushy with extra service options and responded to us quickly. Also purchased a new preowned car from Jeanne and it was perfect and was closed very quickly. thank you to the Mercedes Benz of New Orleans team. You are the reason i continue to purchase and service with you.

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DealerRater Aug 13, 2021

Very nice. Mike Tyson always professional and helpful. Very happy with my new GLC300 coupe. I am getting used to the drivers assist. Nice new feature.

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DealerRater Aug 12, 2021

My experience was really good and both men made it worth it. All questions answered and no question was a poor question they answered them all. I felt great.. my purchase was great!

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DealerRater Aug 7, 2021

Had a few minor issues since I purchased my C class two years ago. My service advisor BJ was always there to help. Always keeps me updated and the best part is he always takes my call or calls me back with speedy fashion. Truly a asset to Mercedes Benz of New Orleans

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DealerRater Aug 6, 2021

Mr. Harry was very informative, very helpful, and explained every aspect very well. I am very pleased with the service I received. I Highly recommend Mr. Harry!

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DealerRater Aug 5, 2021

My salesperson Warren was fantastic, really pleased with my sales experience. Vic was very candid and helpful in the finance department and my overall time at the dealership went very well

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DealerRater Aug 4, 2021

This was just about the best experience I had buying a car. Will and Anas are awesome!!!! I will send any and everyone I know to this dealership because of those two

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DealerRater Aug 4, 2021

Mark was absolutely amazing. He was friendly, time efficient, and really sets a great vibe for anyone who walks through your doors.I am so happy with my new car.

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DealerRater Aug 3, 2021

The salesperson Jeannie Fitzgerald was superb. The finance executive,Vic Jones was terrible. He does not return phone calls and I told Miss Fitzgerald that I don’t want to deal with him again.

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DealerRater Aug 3, 2021

We purchased vehicle at end of lease. We are very pleased With the purchase and the sale. We also purchased extended warranty. Pleased with process.

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DealerRater Aug 3, 2021

I always enjoy working with Stephen. He's very professional and cares about my satisfaction with my purchase and ongoing care of my car. This is my second Mercedes and I've purchased both through Stephen.

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DealerRater Jul 31, 2021

Excellent service and friendliness. Especially sales representative Erne Debus very nice personality, helped a lot for selection. Keeps me update and follow up of progress.

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DealerRater Jul 29, 2021

My visit here was just amazing. Warren totally met all my needs! Arrived at dealership just to look around and I fell in love with my truck!! I would indeed recommend anyone here!

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DealerRater Jul 29, 2021

Friendly and courteous service Nas' customer service skills were awesome...He communicated well with me via state to state..I drove from Mississippi to Louisiana to purchase this vehicle and it was so worth it.

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DealerRater Jul 29, 2021

Excellent service, no pressure, honest transaction , Ernie is a great salesman and gave us a good honest deal. Highly recommend him and the entire dealership

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DealerRater Jul 28, 2021

Harry Anderson is always available and helpful. I've worked with him on numerous occasions. He's my go to guy at Mercedes. Thanks again Harry.

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DealerRater Jul 28, 2021

Very good experience. Herbert Singleton was easy to work with. No typical runarounds that are usually experienced at other car dealerships. Made car-buying experience painless.

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DealerRater Jul 21, 2021

Great service and I would definitely recommend my family to this dealership. I’m loving my car and the service was Excellent! Thank you al

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DealerRater Jul 21, 2021

Mercedes Benz of New Orleans is an outstanding dealership that provides excellent service to its customer’s. Employee’s are very professional and well trained. We have recently purchased our 6th vehicle from this dealership!

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DealerRater Jul 20, 2021

It was my first time shopping at that dealership. I I loves you all customer service. And Genie is awesome she was a good help.

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DealerRater Jul 20, 2021

I have always had a good experience with Mercedes Benz of New Orleans. Harry Anderson and Richard Friedrich have been extremely helpful for years now.

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DealerRater Jul 18, 2021

The staff was very kind and knowledgeable about their inventory. They were exceptionally accommodating to meet our needs to facilitate the purchase of an updated model vehicle.

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DealerRater Jul 17, 2021

Traded in my current lease for a new lease in less than two hours. Mike Tyson handled the transaction very efficiently, and my car was ready at the appointed time. Overall, this was an excellent car shopping experience.

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DealerRater Jul 16, 2021

The sales team at Mercedes of New Orleans went out of their way to help make my deal work best for me. They were so professional. Mike Williams put up with me and was patient the entire time.

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DealerRater Jul 16, 2021

Great to work with and extremely knowledgeable. I worked with 2 different sales professionals over a month. Both made the process easy and it was the 1st time I've bought a car and not dreaded the he finance guy. He was fantastic as well.

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DealerRater Jul 14, 2021

Such a great person, informative, and extremely reassuring. BJ is always a phone call or text away. Always going above and beyond to satisfy customers!

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DealerRater Jul 12, 2021

Mr. Robert Keogler demonstrated excellent customer service. He communicated effectively via telephone and in-person. Also, Mr. Will Russ assisted with some paperwork and answering some question. Great

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DealerRater Jul 10, 2021

Harry was great. The car is in great shape and the price was fair. Ill be back!! I only wish they knew a little more about the car's features.

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DealerRater Jul 10, 2021

My experience at Mercedes Benz of New Orleans was great. The salesman warren Purvis was very professional and friendly. He made sure we were comfortable with our experience. I would recommend my friends and family to visit this place and ask for warren Purvis.

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DealerRater Jul 5, 2021

Stephen McDonald was very professional courteous and accommodating. With such a shortage in the market, he went above and beyond to find the right vehicle.

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DealerRater Jul 3, 2021

I love Mercedes Benz & I would like to deal with u guy’s a long time from now& I will tell my friends to come there

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DealerRater Jul 3, 2021

I had a great experience. Warren was very helpful and pleasant.

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DealerRater Jul 2, 2021

Kind, professional. & personal. Dennis was very patient & informative. I like I was not pressured. Clay was very nice. Vic was exceptionally helpful & personable.

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DealerRater Jul 2, 2021

Great experience….great service. Mr. Mcdonald helped tremendously! He took the time to show us everything we needed to know about the car and we can tell he was very knowledgeable!

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DealerRater Jul 2, 2021

Mr. McDonald, Salesperson: Excellent, professional, knowledgeable and very patience salesman who took time to explain and demonstrate every detail.

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DealerRater Jul 1, 2021

Your dealership is the top of the line. My sales person Herbert went out of his way to make sure i was happy. If all of your employees are like Herbert, your success is always !!!

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DealerRater Jul 1, 2021

Excellent customer service, all seems to greet you with a smile and to be sure to ask if you were being help. Steve worked hard to put me in what I wanted for what I wanted to pay

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DealerRater Jul 1, 2021

Excellent service. Mike was great as was mister Steve. They took great care of us

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DealerRater Jul 1, 2021

Always courteous and knowledgeable. Mike and Steven took their time and helped us select the best car. And then assisted us in understanding the many new features in the car.

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DealerRater Jun 28, 2021

Excellent sales service Harry did a great job I would recommend

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DealerRater Jun 26, 2021

Fast and courteous to customers. Nice waiting environment. Friendly and attentive

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DealerRater Jun 21, 2021

Bui was so nice to work with! He kept us informed and had the answers to all of my questions. He got me the car I had my heart set on.

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DealerRater Jun 19, 2021

Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.

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DealerRater Jun 19, 2021

Awesome experience! If I was still living in the area I would definitely go back. I will definitely refer friends who may be looking to purchase a Benz!

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DealerRater Jun 19, 2021

Excellent follow up after initial contact. Ernie Debus contacted us and ask all the proper questions to help us find the car of our dreams. We had been planning this purchase for several years, investigating numerous potential dealerships. We finally found one and the perfect vehicle at Mercedes-Benz of New Orleans. Why would anyone buy anything other than Mercedes-Benz from Mercedes-Benz of New Orleans?? Thank you to Will Russ, also!!!

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DealerRater Jun 17, 2021

BJ consistently provides excellent customer service! He’s very honest and accommodating to your schedule and time. I will recommend BJ to all Mercedes owners out there!

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DealerRater Jun 17, 2021

BJ has helped me many many times since I purchased my GLS 450 a year ago. He always keeps me updated on how everything is going and tries to have my car back to me as quickly as possible.

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DealerRater Jun 17, 2021

Everyone was friendly and excellent customer service…. Warren did a awesome job.. Looking forward to purchasing another vehicle from him in the future… I am pleased …

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DealerRater Jun 17, 2021

Ernie Debus was wonderful to deal with. He was & is always polite, informative , very efficient & pleasant to buy a car through. I am a repeat customer because of the customer service & the product of Mercedes is top rated to me!

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DealerRater Jun 15, 2021

Scotty was a pleasure to work with. Excellent service with very minimal time without my vehicle. He is very efficient and professional. He is very knowledgeable of my vehicle and even showed me different features that I did not know my car was equipped with. He went above and beyond and made me feel like a valued customer.

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DealerRater Jun 15, 2021

I have nothing but positive things to say about this dealership, and Scotty H in particular (so friendly and helpful all the time!). Amazing customer care as well as exemplary service on my Mercedes-Benz. Would definitely recommend.

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DealerRater Jun 13, 2021

This is the BEST DEALER in the city. Stephen Macdonald made my experience well worth the visit and because of him, I’ll be back!

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DealerRater Jun 12, 2021

Best car I have ever purchased in my life! Mike Tyson was kind and understanding in my budget needs! It was like we knew eachother for years! He definitely has made my life a little brighter and I am just so thankful 🥲 that he took the time out to help me find the car of my dreams!

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DealerRater Jun 12, 2021

My experience with this dealership was a very good one. Everyone that I encountered was very nice and professional. Hats off to Mr. Prurvis he was the best. He made me feel really comfortable with my purchase and he was very very very professional.

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DealerRater Jun 10, 2021

Ernie Debus was great! Location was clean, happy atmosphere, very welcoming. Ernie called afterword to make sure we were happy. Thank you for the fast, easy experience.

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DealerRater Jun 7, 2021

Steve Weigel called me after an online enquiry, he was extremely helpful and friendly. Went above and beyond to help me get the car I wanted. Steve and the dealership were very efficient, and made my car buying process easy and convenient! Thank you Steve for my 4Runner!! Could not be HAPPIER

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DealerRater Jun 4, 2021

Knowledgeable, honest, respectful, courteous, attentive, well groomed, clean, professional. There's not enough words to describe the my experience at MBONO! My salesman, Herbert Singleton went above and beyond his duties as a salesman.

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DealerRater Jun 3, 2021

Nice and smooth processing. Jeanne Fitzgerald was one of the best salesperson. They were all polite and nice. They gave me a good service, too.

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DealerRater Jun 3, 2021

Jeanne Fitzgerald was an amazing salesperson. She was available and made the process extremely easy.Will was thorough and explained financing very well. Thank you!

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DealerRater Jun 3, 2021

I appreciate the service I received at Mercedes Benz of New Orleans my time in the dealership was fast and service from the salesperson was great.

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Cars Jun 29, 2020

To give an idea of how well this buying experience was would be difficult. My secretary found the car I wanted at a price lower than I expected to spend. I contacted the dealer via Cars.com. Ernie got back with me in about 20 minutes. I asked for a buyers order and a video any imperfection on the car. I contacted my credit union who called and verified the funds available. I went the next day and signed paperwork. There was a problem that the door on the passenger side but Ernie had already put the car in the shop ...

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Cars Mar 18, 2019

Denise Gueniot I bought my first Mercedes with the help of our awesome Sales Rep, James Willis. The experience exceeded our expectations. James was very helpful, knowledgeable and an all around super nice guy. He was very patient and never made us feel pressured. He made us feel like we not only purchased a vehicle, but made a friend. Every body else we worked with also treated us like family. I highly recommend this business.

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Cars Jan 20, 2018

Mr. Bobby Regan was wonderful, professional and most helpful. He solved my problem promptly and was most kind. I was on my way to Alexandria and most satisfied.

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DealerRater Oct 13, 2021

The deal was extremely clean and the staff with exceptional. Mr. Mike Tyson was great!

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DealerRater Oct 6, 2021

Very good overall experience from the dealership and they worked hard for my business. Above and beyond.

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DealerRater Oct 5, 2021

The process was easy and comfortable the salesman was kind and truly a peoples person

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DealerRater Oct 3, 2021

Nice place and nice staff. It was a very pleasant buying experience. I love my car.

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DealerRater Oct 2, 2021

My experience with Mercedes Benz of New Orleans was excellent. I couldn’t be happier with the service provided to me during my purchasing process.

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DealerRater Oct 1, 2021

Mercedes Benz makes the owner feel like family. I would certainly buy another car from the dealership.

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DealerRater Oct 1, 2021

Our experience with our salesman Steven was very good and informative. He was not pushy he answered all our questions. The only thing was when we got to the finance office the numbers did not match to what was agreed upon. Everything got corrected to the agreed upon deal. Overall we were satisfied

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DealerRater Oct 1, 2021

Austin was amazing! Went above and beyond. Very easy and smooth experience. Love the car

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DealerRater Sep 30, 2021

Steve Weigel was great. The only glitch was with the finance guy (Vic) who tried to charge me $1000 more than we had agreed on for the extended warranty. I think it was an honest mistake.

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DealerRater Sep 27, 2021

I have done this. Will not repeat done this done this, done this. Done tjis

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DealerRater Sep 27, 2021

Got close enough to my price. Great service. That’s enough said. 15 word minimum.

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DealerRater Sep 25, 2021

Stephen Bui was great! The finance manager was very professional. We love the car - it’s a great ride!

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DealerRater Sep 22, 2021

Great experience. Ernie Debus helped my wife & I find just what we were looking for! Great company to do business with!!

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DealerRater Sep 17, 2021

Great experience. Quick easy and easy to communicate with. They helped me find just what I was looking for!

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DealerRater Sep 15, 2021

BJ was the best part of the service experience! He was kind, helpful, patient with all of my endless questions and messages, and very accessible.

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DealerRater Sep 8, 2021

Warren was fantastic !!! So excited about my NEW MB COUPE! Great service from the time I walked in to the time I drove away! Amazing!

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DealerRater Aug 28, 2021

The sales person Mark was amazing! However, the car was presented to us with the interior still dirty after a detail cleaning two days later

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DealerRater Aug 28, 2021

Everything was a smooth process. Customer service was impact-able. My salesman was great and answered all questions in a timely manner. I was very satisfied when I left!

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DealerRater Aug 28, 2021

Mark our saleperson was very helpful and professional.The finance manager was also very nice and professional he explained everything very clear.It was a pleasent experience.👍

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DealerRater Aug 27, 2021

This is the 2nd vehicle I have purchased/leased from Harry Anderson. He is always a professional and makes the process completely hassle-free. Entire transaction completed within a few hours.

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DealerRater Aug 27, 2021

Excellent service !Ernie was very professional, friendly & knowledgeable. The finance person was very friendly & helpful as well. Overall was an excellent experience & I love the car.

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DealerRater Aug 27, 2021

Great service, lots of information, very knowledgeable, made themselves available for questions, it was a very good overall experience. I’m glad I took my business there.

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DealerRater Aug 26, 2021

Quick and easy process. Very knowledgeable. I would definitely recommend him to a friend. He made buying a vehicle a pleasurable experience. Loan process was easy

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DealerRater Aug 24, 2021

The original service was great and very polite staff. My only issue was that after I got home I was not 100 percent satisfied because I felt the vehicle was too small. I bought the vehicle at closing on Saturday. Monday morning at 0900 I contacted my sales person and he was looking for my insurance card. I explained to him about switching vehicles to a larger one. He told me the sale was finalized. Two days later I was contacted by Mercedes Benz to get information from my previous bank to pay off my previous car. I was confused because I ...

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DealerRater Aug 23, 2021

Michael Williams is a great salesman and always welcoming. He works really well with translating the need(s) of his clients to the finance managers. Thanks for the opportunity to share.

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DealerRater Aug 23, 2021

Great service and good selection of the vehicle. Kept me updated regarding the arrival as much as possible. I recommend Michael Williams to my friends

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DealerRater Aug 22, 2021

B.J. is the best service advisor at Mercedes Benz of New Orleans. He makes my service experience exceptional. I highly recommend him to others!

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DealerRater Aug 19, 2021

I found Mr. Lee to be personable and helpful without being pushy. Each person I encountered was very accommodating. The surroundings and experience were pleasant.

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DealerRater Aug 19, 2021

They are extremely slow. They need more employees to close the deal. I stayed there 2 hrs to sign papers to purchase my leased vehicle. It was ridiculous

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DealerRater Aug 18, 2021

My experience was great. Stephen was very accommodating and understanding of my needs. He stayed late to finish the sale due to me coming from out of town.

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DealerRater Aug 18, 2021

As usual, Ernie Debus went above an beyond to make our buying experience a seamless. It truly is a pleasure to work with a "car guy" who understands my enthusiasm for the vehicles and answers all of my detailed questions. I will continue to shop at MBNO, and hopefully Ernie won't retire anytime soon!!

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DealerRater Aug 17, 2021

I live in Covington but as long as Ernie is working in the Metairie location I will continue to buy my cars there. Ernie is the consummate professional before, during and after every sale.

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DealerRater Aug 15, 2021

Ernie DuBos and Scotty Hutton Are the reasons for our continued purchase of MB autos. They are customer oriented and continue to excel after the sale

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DealerRater Aug 13, 2021

Scott is my new service rep and he took care of me and my husband ahead of time and made sure everything we needed was covered. He was not pushy with extra service options and responded to us quickly. Also purchased a new preowned car from Jeanne and it was perfect and was closed very quickly. thank you to the Mercedes Benz of New Orleans team. You are the reason i continue to purchase and service with you.

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DealerRater Aug 13, 2021

Very nice. Mike Tyson always professional and helpful. Very happy with my new GLC300 coupe. I am getting used to the drivers assist. Nice new feature.

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DealerRater Aug 12, 2021

My experience was really good and both men made it worth it. All questions answered and no question was a poor question they answered them all. I felt great.. my purchase was great!

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DealerRater Aug 7, 2021

Had a few minor issues since I purchased my C class two years ago. My service advisor BJ was always there to help. Always keeps me updated and the best part is he always takes my call or calls me back with speedy fashion. Truly a asset to Mercedes Benz of New Orleans

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DealerRater Aug 6, 2021

Mr. Harry was very informative, very helpful, and explained every aspect very well. I am very pleased with the service I received. I Highly recommend Mr. Harry!

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DealerRater Aug 5, 2021

My salesperson Warren was fantastic, really pleased with my sales experience. Vic was very candid and helpful in the finance department and my overall time at the dealership went very well

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DealerRater Aug 4, 2021

This was just about the best experience I had buying a car. Will and Anas are awesome!!!! I will send any and everyone I know to this dealership because of those two

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DealerRater Aug 4, 2021

Mark was absolutely amazing. He was friendly, time efficient, and really sets a great vibe for anyone who walks through your doors.I am so happy with my new car.

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DealerRater Aug 3, 2021

The salesperson Jeannie Fitzgerald was superb. The finance executive,Vic Jones was terrible. He does not return phone calls and I told Miss Fitzgerald that I don’t want to deal with him again.

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DealerRater Aug 3, 2021

We purchased vehicle at end of lease. We are very pleased With the purchase and the sale. We also purchased extended warranty. Pleased with process.

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DealerRater Aug 3, 2021

I always enjoy working with Stephen. He's very professional and cares about my satisfaction with my purchase and ongoing care of my car. This is my second Mercedes and I've purchased both through Stephen.

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DealerRater Jul 31, 2021

Excellent service and friendliness. Especially sales representative Erne Debus very nice personality, helped a lot for selection. Keeps me update and follow up of progress.

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DealerRater Jul 29, 2021

My visit here was just amazing. Warren totally met all my needs! Arrived at dealership just to look around and I fell in love with my truck!! I would indeed recommend anyone here!

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DealerRater Jul 29, 2021

Friendly and courteous service Nas' customer service skills were awesome...He communicated well with me via state to state..I drove from Mississippi to Louisiana to purchase this vehicle and it was so worth it.

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DealerRater Jul 29, 2021

Excellent service, no pressure, honest transaction , Ernie is a great salesman and gave us a good honest deal. Highly recommend him and the entire dealership

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DealerRater Jul 28, 2021

Harry Anderson is always available and helpful. I've worked with him on numerous occasions. He's my go to guy at Mercedes. Thanks again Harry.

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DealerRater Jul 28, 2021

Very good experience. Herbert Singleton was easy to work with. No typical runarounds that are usually experienced at other car dealerships. Made car-buying experience painless.

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DealerRater Jul 21, 2021

Great service and I would definitely recommend my family to this dealership. I’m loving my car and the service was Excellent! Thank you al

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DealerRater Jul 21, 2021

Mercedes Benz of New Orleans is an outstanding dealership that provides excellent service to its customer’s. Employee’s are very professional and well trained. We have recently purchased our 6th vehicle from this dealership!

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DealerRater Jul 20, 2021

It was my first time shopping at that dealership. I I loves you all customer service. And Genie is awesome she was a good help.

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DealerRater Jul 20, 2021

I have always had a good experience with Mercedes Benz of New Orleans. Harry Anderson and Richard Friedrich have been extremely helpful for years now.

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DealerRater Jul 18, 2021

The staff was very kind and knowledgeable about their inventory. They were exceptionally accommodating to meet our needs to facilitate the purchase of an updated model vehicle.

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DealerRater Jul 17, 2021

Traded in my current lease for a new lease in less than two hours. Mike Tyson handled the transaction very efficiently, and my car was ready at the appointed time. Overall, this was an excellent car shopping experience.

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DealerRater Jul 16, 2021

The sales team at Mercedes of New Orleans went out of their way to help make my deal work best for me. They were so professional. Mike Williams put up with me and was patient the entire time.

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DealerRater Jul 16, 2021

Great to work with and extremely knowledgeable. I worked with 2 different sales professionals over a month. Both made the process easy and it was the 1st time I've bought a car and not dreaded the he finance guy. He was fantastic as well.

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DealerRater Jul 14, 2021

Such a great person, informative, and extremely reassuring. BJ is always a phone call or text away. Always going above and beyond to satisfy customers!

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DealerRater Jul 12, 2021

Mr. Robert Keogler demonstrated excellent customer service. He communicated effectively via telephone and in-person. Also, Mr. Will Russ assisted with some paperwork and answering some question. Great

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DealerRater Jul 10, 2021

Harry was great. The car is in great shape and the price was fair. Ill be back!! I only wish they knew a little more about the car's features.

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DealerRater Jul 10, 2021

My experience at Mercedes Benz of New Orleans was great. The salesman warren Purvis was very professional and friendly. He made sure we were comfortable with our experience. I would recommend my friends and family to visit this place and ask for warren Purvis.

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DealerRater Jul 5, 2021

Stephen McDonald was very professional courteous and accommodating. With such a shortage in the market, he went above and beyond to find the right vehicle.

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DealerRater Jul 3, 2021

I love Mercedes Benz & I would like to deal with u guy’s a long time from now& I will tell my friends to come there

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DealerRater Jul 3, 2021

I had a great experience. Warren was very helpful and pleasant.

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DealerRater Jul 2, 2021

Kind, professional. & personal. Dennis was very patient & informative. I like I was not pressured. Clay was very nice. Vic was exceptionally helpful & personable.

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DealerRater Jul 2, 2021

Great experience….great service. Mr. Mcdonald helped tremendously! He took the time to show us everything we needed to know about the car and we can tell he was very knowledgeable!

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DealerRater Jul 2, 2021

Mr. McDonald, Salesperson: Excellent, professional, knowledgeable and very patience salesman who took time to explain and demonstrate every detail.

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DealerRater Jul 1, 2021

Your dealership is the top of the line. My sales person Herbert went out of his way to make sure i was happy. If all of your employees are like Herbert, your success is always !!!

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DealerRater Jul 1, 2021

Excellent customer service, all seems to greet you with a smile and to be sure to ask if you were being help. Steve worked hard to put me in what I wanted for what I wanted to pay

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DealerRater Jul 1, 2021

Excellent service. Mike was great as was mister Steve. They took great care of us

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DealerRater Jul 1, 2021

Always courteous and knowledgeable. Mike and Steven took their time and helped us select the best car. And then assisted us in understanding the many new features in the car.

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DealerRater Jun 28, 2021

Excellent sales service Harry did a great job I would recommend

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DealerRater Jun 26, 2021

Fast and courteous to customers. Nice waiting environment. Friendly and attentive

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DealerRater Jun 21, 2021

Bui was so nice to work with! He kept us informed and had the answers to all of my questions. He got me the car I had my heart set on.

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DealerRater Jun 19, 2021

Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.

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DealerRater Jun 19, 2021

Awesome experience! If I was still living in the area I would definitely go back. I will definitely refer friends who may be looking to purchase a Benz!

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DealerRater Jun 19, 2021

Excellent follow up after initial contact. Ernie Debus contacted us and ask all the proper questions to help us find the car of our dreams. We had been planning this purchase for several years, investigating numerous potential dealerships. We finally found one and the perfect vehicle at Mercedes-Benz of New Orleans. Why would anyone buy anything other than Mercedes-Benz from Mercedes-Benz of New Orleans?? Thank you to Will Russ, also!!!

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DealerRater Jun 17, 2021

BJ consistently provides excellent customer service! He’s very honest and accommodating to your schedule and time. I will recommend BJ to all Mercedes owners out there!

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DealerRater Jun 17, 2021

BJ has helped me many many times since I purchased my GLS 450 a year ago. He always keeps me updated on how everything is going and tries to have my car back to me as quickly as possible.

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DealerRater Jun 17, 2021

Everyone was friendly and excellent customer service…. Warren did a awesome job.. Looking forward to purchasing another vehicle from him in the future… I am pleased …

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DealerRater Jun 17, 2021

Ernie Debus was wonderful to deal with. He was & is always polite, informative , very efficient & pleasant to buy a car through. I am a repeat customer because of the customer service & the product of Mercedes is top rated to me!

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DealerRater Jun 15, 2021

Scotty was a pleasure to work with. Excellent service with very minimal time without my vehicle. He is very efficient and professional. He is very knowledgeable of my vehicle and even showed me different features that I did not know my car was equipped with. He went above and beyond and made me feel like a valued customer.

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DealerRater Jun 15, 2021

I have nothing but positive things to say about this dealership, and Scotty H in particular (so friendly and helpful all the time!). Amazing customer care as well as exemplary service on my Mercedes-Benz. Would definitely recommend.

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DealerRater Jun 13, 2021

This is the BEST DEALER in the city. Stephen Macdonald made my experience well worth the visit and because of him, I’ll be back!

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DealerRater Jun 12, 2021

Best car I have ever purchased in my life! Mike Tyson was kind and understanding in my budget needs! It was like we knew eachother for years! He definitely has made my life a little brighter and I am just so thankful 🥲 that he took the time out to help me find the car of my dreams!

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DealerRater Jun 12, 2021

My experience with this dealership was a very good one. Everyone that I encountered was very nice and professional. Hats off to Mr. Prurvis he was the best. He made me feel really comfortable with my purchase and he was very very very professional.

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DealerRater Jun 10, 2021

Ernie Debus was great! Location was clean, happy atmosphere, very welcoming. Ernie called afterword to make sure we were happy. Thank you for the fast, easy experience.

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DealerRater Jun 7, 2021

Steve Weigel called me after an online enquiry, he was extremely helpful and friendly. Went above and beyond to help me get the car I wanted. Steve and the dealership were very efficient, and made my car buying process easy and convenient! Thank you Steve for my 4Runner!! Could not be HAPPIER

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DealerRater Jun 4, 2021

Knowledgeable, honest, respectful, courteous, attentive, well groomed, clean, professional. There's not enough words to describe the my experience at MBONO! My salesman, Herbert Singleton went above and beyond his duties as a salesman.

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DealerRater Jun 3, 2021

Nice and smooth processing. Jeanne Fitzgerald was one of the best salesperson. They were all polite and nice. They gave me a good service, too.

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DealerRater Jun 3, 2021

Jeanne Fitzgerald was an amazing salesperson. She was available and made the process extremely easy.Will was thorough and explained financing very well. Thank you!

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DealerRater Jun 3, 2021

I appreciate the service I received at Mercedes Benz of New Orleans my time in the dealership was fast and service from the salesperson was great.

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