Customer Testimonials

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DealerRater Jan 21, 2022

Scotty is an excellent advisor. He goes above and beyond to ensure that the customer is provided with exceptional service.

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DealerRater Jan 20, 2022

I really appreciate the personal attention given by Jeanne my sales person plus the positive attitude and assistance of both Scott and Richard in the service department

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DealerRater Jan 19, 2022

The dealership experience was AWESOME. I was pleased from the moment I walked into the door.

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DealerRater Jan 19, 2022

Jeanene made the process seamless. The best service that can be offered. I walked in and out with my car.

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DealerRater Jan 19, 2022

So impressed by the entire process here. From the initial discussions, to ordering, to arrival and pickup - Austin was so helpful in facilitating everything and truly paid attention to what I was looking for in a new car purchase. The whole experience was unmatched as far as customer service (and I love my new car!)

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DealerRater Jan 18, 2022

This was my 1st purchase from Mercedes and because of Jeannie I will be back! Such a breath of fresh air in car buying.

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DealerRater Jan 15, 2022

The Sales team was great and really paid attention to my needs. My salesman Stephen personally delivered the vehicle to my house to help me surprise my wife for Christmas! She’s loves the vehicle! Thanks!

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DealerRater Jan 12, 2022

Everyone there was amazing. A special thanks to Mr. Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can’t say enough about the three gentlemen that helped me except for the fact that they were absolute angels, definitely God sent. Because of them, I will tell everyone where to go, and I’m certain I’ll be back! 🙂

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DealerRater Jan 11, 2022

A real satisfying experience my salesman could not have been any better than I expected

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DealerRater Jan 7, 2022

Efficient and courteous, willing to offer a good trade, Stephen was great to work with.

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DealerRater Jan 7, 2022

I was impressed with my car and my salesman was very nice and knowledgeable. My finance was as well.

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DealerRater Jan 6, 2022

This is my third vehicle from Mercedes-Benz of New Orleans. The service that I have received over the years have been quite satisfying. I have found my service representative to be considerate of my interest and my time.

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DealerRater Jan 4, 2022

A fantastic experience! Very accommodating, pleasant, and not pushy at all! One of the best experiences I’ve had at a dealership ever… will 100% be back for my next vehicle!!!

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DealerRater Jan 4, 2022

They are Great!! I love Mercedes Benz of New Orleans!! Great service always!!! Perfect experience!!

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DealerRater Jan 4, 2022

I had a great experience at Mercedes-Benz of New Orleans. From the moment I reached out with a brief inquiry, Jessica Johnson was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled…going above and beyond in every aspect! Ask for Herbert Singleton; he is the best! I highly recommend this dealership!!

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DealerRater Jan 4, 2022

On my tenth MERCEDES BENZ. First Class Dealership! My CSR, Ernie Debus, is outstanding!! Waiting on my 2023 MB SL? Jerry/Ernie??

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DealerRater Jan 4, 2022

This was my first ever automobile purchase, and the folks at Mercedes Benz of New Orleans made it an easy and comfortable experience for me. They were kind and patient with me while I considered this big decision.

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DealerRater Jan 3, 2022

Been a customer for years and they always take great care of me. I will continue to buy and service all my cars at this dealership.

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DealerRater Dec 30, 2021

My husband and I founded the car purchase experience at the New Orleans Mercedes dealership was truly an awesome and very professionally designed exchanged of services and products. Mr Herbert Singleton represented the dealership with knowledge of the vehicle and the industry. KUDOS for a job well done I will recommend this dealership to my friends and family members without any hesitation.

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DealerRater Dec 26, 2021

This dealer provided excellent service and was cognizant of my needs. They made evrery effort to facilitate my needs and the whole transaction was a smooth one.

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DealerRater Dec 24, 2021

We were looking for a vehicle to purchase, and the Mercedes exceeded our expectations… it’s a wonderful vehicle, we loved it at first sight.

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DealerRater Dec 21, 2021

My salesperson was amazing, I would definitely recommend Mr. Harry Anderson to anyone looking for a very positive experience. He is very knowledgeable on the vehicle.

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DealerRater Dec 20, 2021

Excellent salesperson, Jeannie, was very informative and kept me advised of the progress on the car delivery.

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DealerRater Dec 18, 2021

My experience was great and the process was smooth, I didn’t have to wait long.

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DealerRater Dec 18, 2021

Abrham was very helpful and I enjoyed working with him and getting my new car

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DealerRater Dec 17, 2021

Will and Anas were the greatest couldn’t ask for a better experience. Look forward to doing business in the future.

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DealerRater Dec 17, 2021

Mr. Bui helped me get the perfect vehicle! I couldn't be happier with the whole experience. The staff of the Mercedes Benz dealership of new Orleans was very well organized and efficient. This was the most professional dealership I've ever been to.

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DealerRater Dec 10, 2021

The folks at the dealership were professional and attentive. This was my first experience with them, but it was encouraging and I look forward to years of quality service.

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DealerRater Dec 8, 2021

Good service. They take care really good. They have good stuff. Thanks so much for your service

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DealerRater Dec 7, 2021

The dealership was very accommodating and professional especially the salesman, Harry Anderson. I wish I could have received some floormats for my car from the dealership.

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DealerRater Dec 7, 2021

Harry Anderson, my salesman, was very helpful and accommodating. I would recommend him to anyone looking for a new car.

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DealerRater Dec 7, 2021

Steven Bui was very helpful and professional. I would recommend working with him at this dealership.

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DealerRater Dec 6, 2021

Herbert was very helpful and went above and beyond to make this process enjoyable. I only go there if he is around.

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DealerRater Dec 3, 2021

Salesman was young, knowledgeable and personal on the experience. Answered all of my wife and my concerns on the vehicle.

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DealerRater Dec 3, 2021

Very professional, great experience from purchasing to service. Both Ernie Debus in sales and Katie in service have provided an excellent experience for me.

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DealerRater Dec 3, 2021

From the beginning of the process to the end, everyone involved made us comfortable and made the transaction easy to understand. This is why we made the decision to stay with Mercedes Benz of New Orleans.

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DealerRater Dec 2, 2021

Our experience with MB of New Orleans was outstanding. Professional service, helpful all along the way, and quick and painless in the closing process. Austin, in particular, was a wonderful asset for us. He helped us locate the exact car we wanted without any effort from us as buyers. I have already recommended Austin and Mercedes Benz of New Orleans to several friends.

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DealerRater Dec 2, 2021

Hello. Everything was great, the service and the experience itself was superb,everyone greeted me by my name like I been a customer for years. I can wait for my daughter to purchase her car as well. Special thanks to Stephen MacDonald for being so patient with me. And I can’t forget about Robert Taylor who made sure I was back in my new car.

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DealerRater Dec 2, 2021

Excellent communication great welcome and excellent professional knowledge. Will be happy to do business again in a futur Daniel Bonnot

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DealerRater Dec 1, 2021

Warren Purvis is an exceptional salesman. He sold us an SUV last year. This year I inquired about an automobile I saw on the road & he found one "just for me!" Kudos to a dealership with the best service ever!

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DealerRater Nov 26, 2021

They did a great job finding the vehicle I was looking for, but they could've worked with me on the price not having a whole lot of features like sunroof, and the trunk functioning thing.

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DealerRater Nov 26, 2021

Excellent service working with Steven. He was informative and very nice, while I waited for my new car to be delivered.

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DealerRater Nov 25, 2021

They did a great job finding the vehicle I was looking for, but they could've worked with me on the price.

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DealerRater Nov 17, 2021

Always prompt and professional. He is always exceeding my expectations. He gets it done. Highly recommended!

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DealerRater Nov 17, 2021

Great experience with Mercedes Benz of New Orleans. Steven Bui made the sale go smoothly.

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DealerRater Nov 16, 2021

Austin is always so kind, professional and helpful. He is a delight to work with.

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DealerRater Nov 16, 2021

I almost gave up finding a vehicle and Stephen was so professional and helpful and found the perfect option for me.

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DealerRater Nov 16, 2021

The most customer oriented dealership I've ever visited. Harry was very knowledgeable about the SUV I drove and eventually purchased.

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DealerRater Nov 15, 2021

Matt garapic helped me get a great vehicle and a great price I would reccomend Mathew garapic to anyone looking for a great deal on a Benz

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DealerRater Nov 15, 2021

Once we made the deal, everyone was focused appropriately on getting our new car ready to go

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DealerRater Nov 13, 2021

Best car buying experience I ever had. Bought a BMW about a year ago and had to beg for floor mats. Mercedes Benz of New Orleans is awesome!!!

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DealerRater Nov 11, 2021

Austin was great! I completed my purchase virtually. He hopped on the call, listened to my wants and concerns and delivered!

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DealerRater Nov 10, 2021

An absolutely pleasure doing business with Mercedes Benz of New Orleans! I first started looking at a 2022 C-Class, then a 2022 E 350, and then I finally picked a 2022 GLE 350. I was able to customize and place my order for my vehicle in August and it came in the first week of November. Ernie Debus was truly a fantastic salesperson! I would highly recommend anyone to go see him for a true first class experience!

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DealerRater Nov 10, 2021

Fantastic transaction. Highly recommend this dealership and salesperson. I am adding extra words because this stupid form would not let me submit anything less.

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DealerRater Nov 7, 2021

The best customer service experience I had with any car dealership I’ve worked with.

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DealerRater Nov 3, 2021

Excellent services and willing to help out in any way . I would recommend this dealership to everyone .

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DealerRater Nov 2, 2021

Awesome experience. My vehicle came earlier than expected. Mike was really good at showing me how to operate my car.

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DealerRater Nov 2, 2021

The dealership was wonderful, my salesman was Herbert Singleton, he was exceptional with explaining the value of the vehicle I was purchasing and going the extra mile of making sure everything was as promise with the car. Thank you very much Mr. Singleton!!!

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DealerRater Oct 30, 2021

Austin was exceptional. I will recommend him to everyone i know. Dealership clean and professional.

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DealerRater Oct 29, 2021

We were able to buy the vehicle we wanted with some extra work by our salesman, Steven.

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DealerRater Oct 28, 2021

The service I receive at Mercedes-Benz has always been first-rate. Never a disappointment! I appreciate the service of Warren Purvis in Sales.

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DealerRater Oct 28, 2021

BJ goes the extra mile ALWAYS and has a great attitude. He’s my go to guy in the service department. always giving us good advice!!

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DealerRater Oct 27, 2021

My very first luxury car and the experience has been Amazing, between dealing with Mr Clay Moret and Ernie and Also Will Russ and BJ in service. Thank you to you guys for the hassle free buying and servicing experience. My wife is happy so thats a big plus

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DealerRater Oct 26, 2021

Austin Kempergave exceptional customer service , kept me informed at all times from initial order to delivery of the vehicle. The next car purchase I make I’m definitely going back to him and your dealership.

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DealerRater Oct 23, 2021

Clearly, this Dealership strives to make you feel as though you are an important and valued customer. The sales staff are extremely customer-focused and are exceptionally knowledgeable regarding the entire Mercedes product line and kept informed as to the progress of the manufacturing, assembly, and delivery of our custom-ordered vehicle.

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DealerRater Oct 20, 2021

MY SALEMAN MR. MIKE TYSON WAS A GENTELMAN AND VERY NICE PERSON.. LOVED THE CAR BUT I WAS VERY DISAPPOINTED IN " LIST PRICE ".... I THINK THIS WAS TAKING AVANTAGE OF.. I'AM A MERCEDES MAN AND HAVE RECOMENDED MANY PEOPLE TO MERCEDES..I MAY SHOP NEXT TIME..

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DealerRater Oct 19, 2021

Austin was great and very helpful we built the car in February and the whole time kept me informed on the development and when I picked it up the car and did my financing every one was so nice and polite would definitely recommend this dealership to everyone

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DealerRater Oct 19, 2021

They work to get you the exact car you want. Very friendly. They spend a lot of time getting exactly what you want.

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DealerRater Oct 17, 2021

Mark WAS AMAZING!!!! I will Recommend anyone that stops By to Work with Him ! Peace

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DealerRater Oct 12, 2021

The deal was extremely clean and the staff with exceptional. Mr. Mike Tyson was great!

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DealerRater Oct 5, 2021

Very good overall experience from the dealership and they worked hard for my business. Above and beyond.

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DealerRater Oct 5, 2021

The process was easy and comfortable the salesman was kind and truly a peoples person

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DealerRater Oct 3, 2021

Nice place and nice staff. It was a very pleasant buying experience. I love my car.

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DealerRater Oct 2, 2021

My experience with Mercedes Benz of New Orleans was excellent. I couldn’t be happier with the service provided to me during my purchasing process.

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DealerRater Oct 1, 2021

Mercedes Benz makes the owner feel like family. I would certainly buy another car from the dealership.

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DealerRater Oct 1, 2021

Our experience with our salesman Steven was very good and informative. He was not pushy he answered all our questions. The only thing was when we got to the finance office the numbers did not match to what was agreed upon. Everything got corrected to the agreed upon deal. Overall we were satisfied

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DealerRater Sep 30, 2021

Austin was amazing! Went above and beyond. Very easy and smooth experience. Love the car

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DealerRater Sep 30, 2021

Steve Weigel was great. The only glitch was with the finance guy (Vic) who tried to charge me $1000 more than we had agreed on for the extended warranty. I think it was an honest mistake.

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DealerRater Sep 25, 2021

Stephen Bui was great! The finance manager was very professional. We love the car - it’s a great ride!

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DealerRater Sep 22, 2021

Great experience. Ernie Debus helped my wife & I find just what we were looking for! Great company to do business with!!

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DealerRater Sep 17, 2021

Great experience. Quick easy and easy to communicate with. They helped me find just what I was looking for!

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DealerRater Sep 14, 2021

BJ was the best part of the service experience! He was kind, helpful, patient with all of my endless questions and messages, and very accessible.

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DealerRater Sep 7, 2021

Warren was fantastic !!! So excited about my NEW MB COUPE! Great service from the time I walked in to the time I drove away! Amazing!

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DealerRater Aug 28, 2021

The sales person Mark was amazing! However, the car was presented to us with the interior still dirty after a detail cleaning two days later

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DealerRater Aug 28, 2021

Everything was a smooth process. Customer service was impact-able. My salesman was great and answered all questions in a timely manner. I was very satisfied when I left!

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DealerRater Aug 27, 2021

Mark our saleperson was very helpful and professional.The finance manager was also very nice and professional he explained everything very clear.It was a pleasent experience.👍

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DealerRater Aug 27, 2021

This is the 2nd vehicle I have purchased/leased from Harry Anderson. He is always a professional and makes the process completely hassle-free. Entire transaction completed within a few hours.

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DealerRater Aug 27, 2021

Excellent service !Ernie was very professional, friendly & knowledgeable. The finance person was very friendly & helpful as well. Overall was an excellent experience & I love the car.

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DealerRater Aug 27, 2021

Great service, lots of information, very knowledgeable, made themselves available for questions, it was a very good overall experience. I’m glad I took my business there.

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DealerRater Aug 25, 2021

Quick and easy process. Very knowledgeable. I would definitely recommend him to a friend. He made buying a vehicle a pleasurable experience. Loan process was easy

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DealerRater Aug 24, 2021

The original service was great and very polite staff. My only issue was that after I got home I was not 100 percent satisfied because I felt the vehicle was too small. I bought the vehicle at closing on Saturday. Monday morning at 0900 I contacted my sales person and he was looking for my insurance card. I explained to him about switching vehicles to a larger one. He told me the sale was finalized. Two days later I was contacted by Mercedes Benz to get information from my previous bank to pay off my previous car. I was confused because I ...

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DealerRater Aug 23, 2021

Michael Williams is a great salesman and always welcoming. He works really well with translating the need(s) of his clients to the finance managers. Thanks for the opportunity to share.

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DealerRater Aug 23, 2021

Great service and good selection of the vehicle. Kept me updated regarding the arrival as much as possible. I recommend Michael Williams to my friends

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DealerRater Aug 22, 2021

B.J. is the best service advisor at Mercedes Benz of New Orleans. He makes my service experience exceptional. I highly recommend him to others!

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DealerRater Aug 19, 2021

I found Mr. Lee to be personable and helpful without being pushy. Each person I encountered was very accommodating. The surroundings and experience were pleasant.

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DealerRater Aug 19, 2021

They are extremely slow. They need more employees to close the deal. I stayed there 2 hrs to sign papers to purchase my leased vehicle. It was ridiculous

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Cars Jun 29, 2020

To give an idea of how well this buying experience was would be difficult. My secretary found the car I wanted at a price lower than I expected to spend. I contacted the dealer via Cars.com. Ernie got back with me in about 20 minutes. I asked for a buyers order and a video any imperfection on the car. I contacted my credit union who called and verified the funds available. I went the next day and signed paperwork. There was a problem that the door on the passenger side but Ernie had already put the car in the shop ...

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Cars Mar 18, 2019

Denise Gueniot I bought my first Mercedes with the help of our awesome Sales Rep, James Willis. The experience exceeded our expectations. James was very helpful, knowledgeable and an all around super nice guy. He was very patient and never made us feel pressured. He made us feel like we not only purchased a vehicle, but made a friend. Every body else we worked with also treated us like family. I highly recommend this business.

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Cars Jan 20, 2018

Mr. Bobby Regan was wonderful, professional and most helpful. He solved my problem promptly and was most kind. I was on my way to Alexandria and most satisfied.

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DealerRater Jan 21, 2022

Scotty is an excellent advisor. He goes above and beyond to ensure that the customer is provided with exceptional service.

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DealerRater Jan 20, 2022

I really appreciate the personal attention given by Jeanne my sales person plus the positive attitude and assistance of both Scott and Richard in the service department

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DealerRater Jan 19, 2022

The dealership experience was AWESOME. I was pleased from the moment I walked into the door.

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DealerRater Jan 19, 2022

Jeanene made the process seamless. The best service that can be offered. I walked in and out with my car.

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DealerRater Jan 19, 2022

So impressed by the entire process here. From the initial discussions, to ordering, to arrival and pickup - Austin was so helpful in facilitating everything and truly paid attention to what I was looking for in a new car purchase. The whole experience was unmatched as far as customer service (and I love my new car!)

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DealerRater Jan 18, 2022

This was my 1st purchase from Mercedes and because of Jeannie I will be back! Such a breath of fresh air in car buying.

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DealerRater Jan 15, 2022

The Sales team was great and really paid attention to my needs. My salesman Stephen personally delivered the vehicle to my house to help me surprise my wife for Christmas! She’s loves the vehicle! Thanks!

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DealerRater Jan 12, 2022

Everyone there was amazing. A special thanks to Mr. Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can’t say enough about the three gentlemen that helped me except for the fact that they were absolute angels, definitely God sent. Because of them, I will tell everyone where to go, and I’m certain I’ll be back! 🙂

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DealerRater Jan 11, 2022

A real satisfying experience my salesman could not have been any better than I expected

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DealerRater Jan 7, 2022

Efficient and courteous, willing to offer a good trade, Stephen was great to work with.

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DealerRater Jan 7, 2022

I was impressed with my car and my salesman was very nice and knowledgeable. My finance was as well.

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DealerRater Jan 6, 2022

This is my third vehicle from Mercedes-Benz of New Orleans. The service that I have received over the years have been quite satisfying. I have found my service representative to be considerate of my interest and my time.

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DealerRater Jan 4, 2022

A fantastic experience! Very accommodating, pleasant, and not pushy at all! One of the best experiences I’ve had at a dealership ever… will 100% be back for my next vehicle!!!

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DealerRater Jan 4, 2022

They are Great!! I love Mercedes Benz of New Orleans!! Great service always!!! Perfect experience!!

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DealerRater Jan 4, 2022

I had a great experience at Mercedes-Benz of New Orleans. From the moment I reached out with a brief inquiry, Jessica Johnson was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled…going above and beyond in every aspect! Ask for Herbert Singleton; he is the best! I highly recommend this dealership!!

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DealerRater Jan 4, 2022

On my tenth MERCEDES BENZ. First Class Dealership! My CSR, Ernie Debus, is outstanding!! Waiting on my 2023 MB SL? Jerry/Ernie??

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DealerRater Jan 4, 2022

This was my first ever automobile purchase, and the folks at Mercedes Benz of New Orleans made it an easy and comfortable experience for me. They were kind and patient with me while I considered this big decision.

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DealerRater Jan 3, 2022

Been a customer for years and they always take great care of me. I will continue to buy and service all my cars at this dealership.

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DealerRater Dec 30, 2021

My husband and I founded the car purchase experience at the New Orleans Mercedes dealership was truly an awesome and very professionally designed exchanged of services and products. Mr Herbert Singleton represented the dealership with knowledge of the vehicle and the industry. KUDOS for a job well done I will recommend this dealership to my friends and family members without any hesitation.

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DealerRater Dec 26, 2021

This dealer provided excellent service and was cognizant of my needs. They made evrery effort to facilitate my needs and the whole transaction was a smooth one.

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DealerRater Dec 24, 2021

We were looking for a vehicle to purchase, and the Mercedes exceeded our expectations… it’s a wonderful vehicle, we loved it at first sight.

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DealerRater Dec 21, 2021

My salesperson was amazing, I would definitely recommend Mr. Harry Anderson to anyone looking for a very positive experience. He is very knowledgeable on the vehicle.

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DealerRater Dec 20, 2021

Excellent salesperson, Jeannie, was very informative and kept me advised of the progress on the car delivery.

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DealerRater Dec 18, 2021

My experience was great and the process was smooth, I didn’t have to wait long.

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DealerRater Dec 18, 2021

Abrham was very helpful and I enjoyed working with him and getting my new car

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DealerRater Dec 17, 2021

Will and Anas were the greatest couldn’t ask for a better experience. Look forward to doing business in the future.

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DealerRater Dec 17, 2021

Mr. Bui helped me get the perfect vehicle! I couldn't be happier with the whole experience. The staff of the Mercedes Benz dealership of new Orleans was very well organized and efficient. This was the most professional dealership I've ever been to.

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DealerRater Dec 10, 2021

The folks at the dealership were professional and attentive. This was my first experience with them, but it was encouraging and I look forward to years of quality service.

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DealerRater Dec 8, 2021

Good service. They take care really good. They have good stuff. Thanks so much for your service

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DealerRater Dec 7, 2021

The dealership was very accommodating and professional especially the salesman, Harry Anderson. I wish I could have received some floormats for my car from the dealership.

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DealerRater Dec 7, 2021

Harry Anderson, my salesman, was very helpful and accommodating. I would recommend him to anyone looking for a new car.

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DealerRater Dec 7, 2021

Steven Bui was very helpful and professional. I would recommend working with him at this dealership.

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DealerRater Dec 6, 2021

Herbert was very helpful and went above and beyond to make this process enjoyable. I only go there if he is around.

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DealerRater Dec 3, 2021

Salesman was young, knowledgeable and personal on the experience. Answered all of my wife and my concerns on the vehicle.

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DealerRater Dec 3, 2021

Very professional, great experience from purchasing to service. Both Ernie Debus in sales and Katie in service have provided an excellent experience for me.

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DealerRater Dec 3, 2021

From the beginning of the process to the end, everyone involved made us comfortable and made the transaction easy to understand. This is why we made the decision to stay with Mercedes Benz of New Orleans.

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DealerRater Dec 2, 2021

Our experience with MB of New Orleans was outstanding. Professional service, helpful all along the way, and quick and painless in the closing process. Austin, in particular, was a wonderful asset for us. He helped us locate the exact car we wanted without any effort from us as buyers. I have already recommended Austin and Mercedes Benz of New Orleans to several friends.

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DealerRater Dec 2, 2021

Hello. Everything was great, the service and the experience itself was superb,everyone greeted me by my name like I been a customer for years. I can wait for my daughter to purchase her car as well. Special thanks to Stephen MacDonald for being so patient with me. And I can’t forget about Robert Taylor who made sure I was back in my new car.

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DealerRater Dec 2, 2021

Excellent communication great welcome and excellent professional knowledge. Will be happy to do business again in a futur Daniel Bonnot

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DealerRater Dec 1, 2021

Warren Purvis is an exceptional salesman. He sold us an SUV last year. This year I inquired about an automobile I saw on the road & he found one "just for me!" Kudos to a dealership with the best service ever!

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DealerRater Nov 26, 2021

They did a great job finding the vehicle I was looking for, but they could've worked with me on the price not having a whole lot of features like sunroof, and the trunk functioning thing.

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DealerRater Nov 26, 2021

Excellent service working with Steven. He was informative and very nice, while I waited for my new car to be delivered.

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DealerRater Nov 25, 2021

They did a great job finding the vehicle I was looking for, but they could've worked with me on the price.

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DealerRater Nov 17, 2021

Always prompt and professional. He is always exceeding my expectations. He gets it done. Highly recommended!

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DealerRater Nov 17, 2021

Great experience with Mercedes Benz of New Orleans. Steven Bui made the sale go smoothly.

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DealerRater Nov 16, 2021

Austin is always so kind, professional and helpful. He is a delight to work with.

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DealerRater Nov 16, 2021

I almost gave up finding a vehicle and Stephen was so professional and helpful and found the perfect option for me.

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DealerRater Nov 16, 2021

The most customer oriented dealership I've ever visited. Harry was very knowledgeable about the SUV I drove and eventually purchased.

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DealerRater Nov 15, 2021

Matt garapic helped me get a great vehicle and a great price I would reccomend Mathew garapic to anyone looking for a great deal on a Benz

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DealerRater Nov 15, 2021

Once we made the deal, everyone was focused appropriately on getting our new car ready to go

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DealerRater Nov 13, 2021

Best car buying experience I ever had. Bought a BMW about a year ago and had to beg for floor mats. Mercedes Benz of New Orleans is awesome!!!

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DealerRater Nov 11, 2021

Austin was great! I completed my purchase virtually. He hopped on the call, listened to my wants and concerns and delivered!

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DealerRater Nov 10, 2021

An absolutely pleasure doing business with Mercedes Benz of New Orleans! I first started looking at a 2022 C-Class, then a 2022 E 350, and then I finally picked a 2022 GLE 350. I was able to customize and place my order for my vehicle in August and it came in the first week of November. Ernie Debus was truly a fantastic salesperson! I would highly recommend anyone to go see him for a true first class experience!

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DealerRater Nov 10, 2021

Fantastic transaction. Highly recommend this dealership and salesperson. I am adding extra words because this stupid form would not let me submit anything less.

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DealerRater Nov 7, 2021

The best customer service experience I had with any car dealership I’ve worked with.

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DealerRater Nov 3, 2021

Excellent services and willing to help out in any way . I would recommend this dealership to everyone .

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DealerRater Nov 2, 2021

Awesome experience. My vehicle came earlier than expected. Mike was really good at showing me how to operate my car.

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DealerRater Nov 2, 2021

The dealership was wonderful, my salesman was Herbert Singleton, he was exceptional with explaining the value of the vehicle I was purchasing and going the extra mile of making sure everything was as promise with the car. Thank you very much Mr. Singleton!!!

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DealerRater Oct 30, 2021

Austin was exceptional. I will recommend him to everyone i know. Dealership clean and professional.

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DealerRater Oct 29, 2021

We were able to buy the vehicle we wanted with some extra work by our salesman, Steven.

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DealerRater Oct 28, 2021

The service I receive at Mercedes-Benz has always been first-rate. Never a disappointment! I appreciate the service of Warren Purvis in Sales.

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DealerRater Oct 28, 2021

BJ goes the extra mile ALWAYS and has a great attitude. He’s my go to guy in the service department. always giving us good advice!!

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DealerRater Oct 27, 2021

My very first luxury car and the experience has been Amazing, between dealing with Mr Clay Moret and Ernie and Also Will Russ and BJ in service. Thank you to you guys for the hassle free buying and servicing experience. My wife is happy so thats a big plus

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DealerRater Oct 26, 2021

Austin Kempergave exceptional customer service , kept me informed at all times from initial order to delivery of the vehicle. The next car purchase I make I’m definitely going back to him and your dealership.

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DealerRater Oct 23, 2021

Clearly, this Dealership strives to make you feel as though you are an important and valued customer. The sales staff are extremely customer-focused and are exceptionally knowledgeable regarding the entire Mercedes product line and kept informed as to the progress of the manufacturing, assembly, and delivery of our custom-ordered vehicle.

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DealerRater Oct 20, 2021

MY SALEMAN MR. MIKE TYSON WAS A GENTELMAN AND VERY NICE PERSON.. LOVED THE CAR BUT I WAS VERY DISAPPOINTED IN " LIST PRICE ".... I THINK THIS WAS TAKING AVANTAGE OF.. I'AM A MERCEDES MAN AND HAVE RECOMENDED MANY PEOPLE TO MERCEDES..I MAY SHOP NEXT TIME..

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DealerRater Oct 19, 2021

Austin was great and very helpful we built the car in February and the whole time kept me informed on the development and when I picked it up the car and did my financing every one was so nice and polite would definitely recommend this dealership to everyone

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DealerRater Oct 19, 2021

They work to get you the exact car you want. Very friendly. They spend a lot of time getting exactly what you want.

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DealerRater Oct 17, 2021

Mark WAS AMAZING!!!! I will Recommend anyone that stops By to Work with Him ! Peace

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DealerRater Oct 12, 2021

The deal was extremely clean and the staff with exceptional. Mr. Mike Tyson was great!

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DealerRater Oct 5, 2021

Very good overall experience from the dealership and they worked hard for my business. Above and beyond.

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DealerRater Oct 5, 2021

The process was easy and comfortable the salesman was kind and truly a peoples person

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DealerRater Oct 3, 2021

Nice place and nice staff. It was a very pleasant buying experience. I love my car.

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DealerRater Oct 2, 2021

My experience with Mercedes Benz of New Orleans was excellent. I couldn’t be happier with the service provided to me during my purchasing process.

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DealerRater Oct 1, 2021

Mercedes Benz makes the owner feel like family. I would certainly buy another car from the dealership.

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DealerRater Oct 1, 2021

Our experience with our salesman Steven was very good and informative. He was not pushy he answered all our questions. The only thing was when we got to the finance office the numbers did not match to what was agreed upon. Everything got corrected to the agreed upon deal. Overall we were satisfied

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DealerRater Sep 30, 2021

Austin was amazing! Went above and beyond. Very easy and smooth experience. Love the car

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DealerRater Sep 30, 2021

Steve Weigel was great. The only glitch was with the finance guy (Vic) who tried to charge me $1000 more than we had agreed on for the extended warranty. I think it was an honest mistake.

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DealerRater Sep 25, 2021

Stephen Bui was great! The finance manager was very professional. We love the car - it’s a great ride!

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DealerRater Sep 22, 2021

Great experience. Ernie Debus helped my wife & I find just what we were looking for! Great company to do business with!!

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DealerRater Sep 17, 2021

Great experience. Quick easy and easy to communicate with. They helped me find just what I was looking for!

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DealerRater Sep 14, 2021

BJ was the best part of the service experience! He was kind, helpful, patient with all of my endless questions and messages, and very accessible.

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DealerRater Sep 7, 2021

Warren was fantastic !!! So excited about my NEW MB COUPE! Great service from the time I walked in to the time I drove away! Amazing!

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DealerRater Aug 28, 2021

The sales person Mark was amazing! However, the car was presented to us with the interior still dirty after a detail cleaning two days later

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DealerRater Aug 28, 2021

Everything was a smooth process. Customer service was impact-able. My salesman was great and answered all questions in a timely manner. I was very satisfied when I left!

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DealerRater Aug 27, 2021

Mark our saleperson was very helpful and professional.The finance manager was also very nice and professional he explained everything very clear.It was a pleasent experience.👍

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DealerRater Aug 27, 2021

This is the 2nd vehicle I have purchased/leased from Harry Anderson. He is always a professional and makes the process completely hassle-free. Entire transaction completed within a few hours.

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DealerRater Aug 27, 2021

Excellent service !Ernie was very professional, friendly & knowledgeable. The finance person was very friendly & helpful as well. Overall was an excellent experience & I love the car.

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DealerRater Aug 27, 2021

Great service, lots of information, very knowledgeable, made themselves available for questions, it was a very good overall experience. I’m glad I took my business there.

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DealerRater Aug 25, 2021

Quick and easy process. Very knowledgeable. I would definitely recommend him to a friend. He made buying a vehicle a pleasurable experience. Loan process was easy

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DealerRater Aug 24, 2021

The original service was great and very polite staff. My only issue was that after I got home I was not 100 percent satisfied because I felt the vehicle was too small. I bought the vehicle at closing on Saturday. Monday morning at 0900 I contacted my sales person and he was looking for my insurance card. I explained to him about switching vehicles to a larger one. He told me the sale was finalized. Two days later I was contacted by Mercedes Benz to get information from my previous bank to pay off my previous car. I was confused because I ...

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DealerRater Aug 23, 2021

Michael Williams is a great salesman and always welcoming. He works really well with translating the need(s) of his clients to the finance managers. Thanks for the opportunity to share.

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DealerRater Aug 23, 2021

Great service and good selection of the vehicle. Kept me updated regarding the arrival as much as possible. I recommend Michael Williams to my friends

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DealerRater Aug 22, 2021

B.J. is the best service advisor at Mercedes Benz of New Orleans. He makes my service experience exceptional. I highly recommend him to others!

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DealerRater Aug 19, 2021

I found Mr. Lee to be personable and helpful without being pushy. Each person I encountered was very accommodating. The surroundings and experience were pleasant.

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DealerRater Aug 19, 2021

They are extremely slow. They need more employees to close the deal. I stayed there 2 hrs to sign papers to purchase my leased vehicle. It was ridiculous

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