Steve W., Salesman, went over and above to satisfy us. He’s very hard working, courteous, and conscientious. He’s an asset to the Mercedes Benz of New Orleans Company.
Harry was terrific. Great salesman, great car, purchased certified GLC300. Thanks for taking care of us. My daughter loves driving the car and I'd highly recommend.
I must say, this has been the best vehicle purchase process I’ve ever experienced. The time and patience that every person I encountered was beyond amazing. Thank you and I’ll be back.
My family now own 3 Mercedes that we have purchased from this dealership (GLC 300, C300, and now CLS550). Ernie Dubus has been our salesman on everyone of them, his expertise and style is what we enjoy most (and of course his fairness in the deals is unmeasurable). Don’t waste your time with other dealerships, Mercedes Benz of Metairie has you covered. Easy as 1, 2, 3...
From the Service Manager to my Salespersons to my Service person I am always pleased at Mercedes Benz New Orleans. I am always treated like a valued customer..
Both of the gentlemen that we dealt with were very helpful and knowledgeable of the products. My husband is very busy during the day and doesn’t have a lot of extra time. Will and Steve stayed with us after closing time so that we could complete our purchase.
I purchased my first Mercedes 15 years ago. I had the pleasure of meeting a salesman named Harry Anderson. He was by far the most pleasant person I had ever dealt with when purchasing a car. He was extremely informative and patient with me. I bought the E class sedan and fell in love with it. Since that time, I have purchased 3 more Mercedes and ask for Harry every single time. I feel comfortable with him and trust him completely. The staff is so friendly and I feel so comfortable when I walk in, the building is so clean, the service ...
My experience with Heba was awesome! She has excellent customer service skills and is very attentive and informative. Heba goes above and beyond for her customers!
Steven has great customer service cause he was not pushes nor was he trying to sale me something I did not want. He is the reason I bought a Mercedes instead of an Audi. Thank you Steven it was a pleasure working with you.
Due to the production delays and shrouded reasons/events surrounding the delays, MBUSA made this a very trying experience - - one where you simply could not find answers to begin to guess when the vehicle would arrive. My vehicle arrived 7 months after it was ordered. Jeanne worked tirelessly to stay on top of the delays and try to help me get information. Without Jeanne and all of her efforts and attention (and an offer from MBUSA), I would have purchased another make of car in May/June. I very much appreciate Jeanne and the dealership for accommodating me for ...