Customer Testimonials

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DealerRater Jul 10, 2020

When I first arrived one salesman came to help me and my wife which was Warren Purvis he treated us with the most respect and that went a long way with us. He is really good at what he does in providing the best hands on with a Mercedes Benz. I would buy from again.

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DealerRater Jul 9, 2020

I have worked with Mike Williams before and was happy to work with him again when it was time to add another Mercedes to the family. Mike is easy to work with, an excellent communicator and professional in every way. Thank you for a wonderful experience!

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DealerRater Jul 7, 2020

I was treated well and was shown a number of options to meet my needs. Mike Tyson was awesome and has taken care of me since purchase.

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DealerRater Jul 3, 2020

Stephen Macdonald is very professional, capable, knowledgable, and friendly. He made the transaction pleasant. He was able to answer all our questions in a courteous manner

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DealerRater Jul 2, 2020

Mr. Steven McDonald is very nice and kind salesman. He always there to help when I needed. #1 salesman in my book! Good Job! Thank you!!!

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DealerRater Jul 2, 2020

Great service. Worked with us and went above and beyond to make sure we could get the car we wanted and we were happy about everything. Will worked with us once before on getting another car. Will is one of the reasons we return.

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DealerRater Jul 2, 2020

Thank you Naz for a great and seamless experience he was awesome start to finish, will tell everyone about my experience.Thank you again MBNO!

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DealerRater Jul 2, 2020

The General Sales Manager - Jason Menesses and my sales person, Ernie Debus were the best! They made my 1st experience of purchasing a "luxury" vehicle an awesome one! I love my new car!

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DealerRater Jul 2, 2020

Mike Williams is a great sales man! We be returning back. He breaks everything down. Do not rush you in the process. Honest and trustworthy.

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DealerRater Jul 2, 2020

Great sales experience. Both Jason , Ernie made the process easy n very professional. Vic your finance Mgr was very helpful so I could determine my best financing path. Will recommend others to purchase from this dealer.

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Google Jun 15, 2020

Superb service! My husband and I came in to check out a vehicle. We were welcomed by the lovely receptionist and seated immediately with Mike Tyson, he is THE MAN! We had an appointment at 1 pm and were done in no time. Mike had us test drive the vehicle and we were done, we sat in his office and negotiated with the price. They gave us a military discount and Mike fought for us with the price and tried his best to meet with the bargaining twice with the manager. All in all we got a pretty good deal, close ...

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Google Apr 15, 2020

Mark in service rocks! He went above and beyond to take care of an issue that was no fault of this dealership. Thank you Mark.

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Google Mar 11, 2020

Great service , specially by Taylor Melancon, who took care me when I was travelling thru New Orleans.The wiper was not tight after paint job in El Paso. It stop working while heading to Florida, Taylor fix my car in minutes and no charge. This dealer ship is backing MB 100%.Thank you and your entire team and MB NO.

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Google Feb 29, 2020

Very happy with our new s-class. It's a dream.

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Google Jun 20, 2019

My first Mercedes. Very happy with it. Such an awesome smart car. Wonderful experience and I’m sold on Mercedes 100%. Sales and service gives first class attention to their customers and that’s a plus for me.

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Google May 22, 2019

Originally my car was sent to the dealership to determine the reason for not starting and airbag replacment due to recall. After waiting 4 weeks for a solution I found out the original key was dead and the spare worked. However, the vehicle remained there 2 months since the airbags still had not come in. I was given the run around a while behind the air bags and finally told they were on back order. After contacting the national saftey commission the airbags were installed about 2 weeks later and I was sent a apology by the national saftey commission. Prior to writing ...

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Google Mar 11, 2019

I was in a car accident and my "dream car" was totaled. The last thing I wanted to do was go through the car buying process. Herbert Singleton and Will Russ took the anxiety and agony out of the situation! I'm so grateful.Singleton provided superior customer service. I felt like I was in the good hands of a family member and not the typical salesman. He took time to answer my questions, go over the features and services thoroughly, and never made me feel rushed or pressured.Russ was anything but the typical finance guy. After giving me a ...

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Google Feb 21, 2019

James is an absolutely amazing salesman. No pressure, but he knows his stuff and puts you in the right car. It is a bit cliche, but as I dealt with him, he felt more like a friend than a salesperson. I strongly recommend MB of New Orleans in general, and James Willis in particular.

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Google Feb 5, 2019

While it didn't happen on the first visit, I was able to drive off in my first benz. Although the AWESOME salesman who did a spectacular job during my first visit and gave one of the best test drives and dealer sales examples i've ever been apart of, it took three visits to make a deal happen, I didn't give up and neither did the dealership. Mike Williams was the guy who got it done and stayed late in closing to make sure it happened. It was a dream to have a benz, have a benz from Benson and to ...

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