Customer Testimonials

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DealerRater Feb 26, 2021

Great experience. Enjoying my Mercedes! Warren is very good at what he does. Explained the ins and outs of the vehicle and was very nice.

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DealerRater Feb 23, 2021

All went smoothly, although we had to come back a few times to sign additional paperwork, it was no problem. Car drives well and my wife and I are very satisfied.

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DealerRater Feb 22, 2021

Our experience here was unlike any other dealership we have ever been to. From the moment we arrived, until we left, Austin was a true professional who made us feel welcome and comfortable the whole time we were there.(which was almost 5 hours) There was no pressuring and the financing part was effortless. Thanks Austin and Mr Vic for making our first Mercedes purchase an enjoyable experience!

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DealerRater Feb 22, 2021

Was very knowledgeable about what I wanted,Mark took the time out to find the exact color I was looking for. Would highly recommend a friend.

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DealerRater Feb 22, 2021

Steve Weigle was excellent and made this purchase easy. I found him helpful without being pushy. I highly recommend him. I felt very appreciated and important.

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DealerRater Feb 19, 2021

Had misconceived notion that this particular Mercedes dealership would be too busy to aid me in purchasing my 1st Mercedes. I went to other dealerships in smaller cities and walked away from them with rather lackluster results and a loss of faith that I would get the car that I always dreamt of. Before giving up completely on my hopes of getting a G wagon within my lifetime, I gave Mercedes of New Orleans a call, and a visit, and they showed me why they receive such high praise and why they are always busy with customers. The staff did ...

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DealerRater Feb 19, 2021

Great experience. Was a pleasure meeting the staff. Sales person was very knowledgeable of the vehicle we were purchasing. Had a great time it was a pleasure working with Warren.

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DealerRater Feb 19, 2021

Great overall experience. Jeannie Fitzgerald was a big help and made everything easy. Good service department. Will continue to do business with Mercedes of New Orleans..

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DealerRater Feb 19, 2021

Mark was really amazing really happy for all his help thanks for everything you guys done for me to be able to get car Mark really went above and beyond thanks again

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DealerRater Feb 18, 2021

Jeanne provided fantastic service and was very knowledgeable. She made the process incredibly easy and enjoyable for a first time buyer. Would absolutely recommend to friends!

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DealerRater Feb 16, 2021

Amazing Sales person Stephen Macdonald Mr. Rudy Amazing customer service and safety precautions taken I was pleased with all-around service and very happy with the car they sold me thank you Mercedes

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DealerRater Feb 16, 2021

Always a pleasant experience at MBNO. Sales and service staff are friendly and prompt. This dealership is a primary reason why I continue to purchase Mercedes vehicles.

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DealerRater Feb 15, 2021

We had a very friendly and superb experience with the purchase of our new Mercedes GLS 450. Austin helped build and order our newest vehicle to replace the GLS 450 that we already had. Love the vehicle and love this dealership!!

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DealerRater Feb 15, 2021

My sales associate, Michael Williams made the entire selection and purchase so easy and enjoyable. His input and knowledge of available used vehicles was invaluable.

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DealerRater Feb 14, 2021

My salesperson was the best. His salesmanship was extremely professional. His years of service was evident. It was a pleasure to have him a a salesman. I would recommend him always!!!

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DealerRater Feb 13, 2021

Was a great experience. Jeanne was very knowledgeable & professional. I will continue bringing my business there & referring anyone that’s interested in a Mercedes to Jeanne.

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DealerRater Feb 11, 2021

I had a great experience with Mercedes Benz of New Orleans! Both Mike and Will were a pleasure to deal with, and I was able to complete the entire transaction remotely from across the country, plus the price was highly competitive! The only minor issue that I encountered was a lack of explanation for a few steps in the purchase process. For example, there were no instructions included with the purchase forms that were sent to me, which required me to call several times until I was able to get clarification. I would definitely do business with this dealership again!

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DealerRater Feb 11, 2021

Awesome team there at MB of NO! It was great working with them each time. Austin and Will were both a pleasure to work with.

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DealerRater Feb 9, 2021

Harry is lovely! Recommend him 10/10. He moved swiftly, got my car in time. Harry is very responsive to any car questions I have. I love the car.

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DealerRater Feb 5, 2021

The entire staff and process is incredible. This is my 2nd vehicle with this dealership in three years and I am always satisfied. Amazing experience. Everyone always goes above and beyond to get me in the vehicle I want at an unbelievable price. Harry Anderson was an excellent salesman. Will Russ in finance was fantastic and very thorough with an excellent personality. Clay Moret had answers and solutions for us within minutes.

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DealerRater Feb 3, 2021

My salesmen went above and beyond to get me the car i wanted. He kept in touch with me and communicated the process until i received my new car. It is my 5th care with him and have had no issues with any of them.

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DealerRater Feb 2, 2021

Jeanne Fitzgerald is the most considerate car saleswoman on planet. We adore her. She knows our needs & goes above & beyond to make sure we are happy & well taken care of. Its yhe utmost in customer service. Probably the main reason we returned for a second Mercedes.

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DealerRater Feb 2, 2021

My sale men was good he made sure I was well taken care of the whole time I was there , I really felt comfortable ,thanks a lot

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DealerRater Jan 30, 2021

I walked into the Mercedes-Benz of New Orleans just to take a look at the 3rd vehicle on my consideration list in order to finalize my vehicle purchase. At this time, I already have an SUV in mind from another brand that I thought I wanted. But working with Mark was such an absolute joy and pleasure. He listened to my needs, he was very knowledgeable about the product, very detail oriented, he answered all my questions, he provided me several options to consider, he was very patient with me, very genuine, very friendly, he went above and beyond during ...

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DealerRater Jan 30, 2021

The service at Mercedes Benz is exceptional. I came in and told Jeanne exactly what I was looking for and she found me the perfect match. I am in love with my new vehicle. Jeanne sold me my very first Mercedes and I’m thrilled she was able to sell me my new one.

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DealerRater Jan 29, 2021

I had to special order my vehicle and the entire team at Mercedes Benz of New Orleans was great to work with, kept me updated and even stayed late, after normal closing hours, to deliver it to me when arrived at the Dealership late one afternoon. Jason Menesses, Clay Moret and their whole team will take good care of you. I highly recommend them when it’s time for your next vehicle.

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DealerRater Jan 29, 2021

Steve made the buying process really easy and pain free. He was attentive and explained all the features for the car. Steve still checks in on me periodically to make sure everything is ok. Thanks Steve

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DealerRater Jan 29, 2021

Great experience from start to finish. Mr. Anderson and Mr. Russ were very knowledgeable and helpful as was everyone I came in contact with. Thanks

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DealerRater Jan 29, 2021

My daughter was shopping for her first car and was sure she knew what she wanted. Turned out that car was not a good fit because she could not see well over the dash. She was so upset and ready to bolt but Mark spoke kindly, listened patiently, and showed her numerous cars until she found her perfect fit in the Mercedes-Benz C300. I can not thank Mark enough for being there and showing her she was important. Of course, I wanted her in a car with great safety features, low miles and a fair price. Mark managed to find ...

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DealerRater Jan 27, 2021

I came in with no appointment. It made no difference. We received excellent service through the entire process. Stephen treated us like he knew us.

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DealerRater Jan 27, 2021

Ernie Debus has a wealth of knowledge about Mercedes. Discussing the performance, features and engineering goes beyond sales with Ernie. It's as though you are speaking with the engineer who designed the car. Zero pressure!

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DealerRater Jan 26, 2021

When we arrived on January 9th everyone was very nice to us. The service manager showed us around the shop and answered every question we had. Denise helped out with all other questions that we needed. He showed me everything about the car we purchased

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DealerRater Jan 26, 2021

Everyone was extremely pleasant and professional. They were very busy yet spent whatever amount of time was necessary to answer all of our questions. I would recommend this dealership to Friends and family.

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DealerRater Jan 25, 2021

Very friendly and nice to work with. My experience with them is excellent. Michael William is excellent sales man, go look for him when you try to buy a car.

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DealerRater Jan 25, 2021

My experience at Mercedes Benz with Mr.Lee was Amazing. He was very Informative and the deal was sealed within a hour or two of our arrival. My family definitely will be seeking his services in the Future !!!!!!!

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DealerRater Jan 23, 2021

Excellent salesmanship and very thorough in showing me the features of my new vehicle. Thank you for a great experience! I know I made the right choice.

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DealerRater Jan 22, 2021

Herbert was very professional, knowledgeable, and helpful in our process selecting a vehicle. Very good customer service an a pleasure working with. Would highly recommend Herbert.

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DealerRater Jan 21, 2021

This was a great buying experience,everything was done in a timely manner, which made it better for me, I would recommend this dealership and I would purchase from here again!!!

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DealerRater Jan 21, 2021

This was the best car buying experience my husband and I have ever had! Mr.Singleton was outstanding. He did not rush us and spent much time finding us the car we wanted. He was friendly, knowledgeable and respectful. This was such a great experience and I would highly recommend him without reservation!

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DealerRater Jan 21, 2021

Purchasing from out of state is always challenging but Steven Bui made it a very easy. He responded quickly to my requests and provided the documentation necessary to make the purchase of my E63 Wagon a stress-free experience. Fantastic job Steven. Looking forward to enjoying my car!

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DealerRater Jan 20, 2021

I was not looking forward to the hassle of buying a new car and negotiating with a dealer. Warren Purvis at Mercedes of New Orleans took the hassle out of the process. He worked with me in a fair, honest and transparent manner to arrive at a price for the vehicle and the trade in that I felt comfortable with.

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DealerRater Jan 20, 2021

The dealership worked in a fair and honest manor. They were very attentive to my automobile desire. They nailed it. Rudy Herpich and Mike Tyson were very professional. I would highly recommend both.

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DealerRater Jan 18, 2021

I was and am completely satisfied with the dealership and my wonderful salesman Mike Williams who helped me throughout the entire process and beyond. Mike explained to me everything about the car, which entails a lot of information to understand and retain. I don't have to be concerned about this as Mike made it a point to tell me to call him with questions anytime and/or schedule time with him to go over anything I am uncertain about.

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DealerRater Jan 16, 2021

The sales person I had was awesome we got the deal done in a couple of days Steve W we did everything by phone email internet and it was seamless Thanks Mercedes Benz of New Orleans

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DealerRater Jan 15, 2021

I had a very good experience and my salesman was very helpful actually the best car salesman that I have ever bought a car from thank you guys and I look forward to doing business at Mercedes Benz of New Orleans again

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DealerRater Jan 14, 2021

Mr. Michael Williams is an excellent salesman. He is patient, kind and well mannered. Mr. Williams focuses on customer satisfaction. He’s very detailed with explaining what a vehicle has to offer. Also, he gives you options that not only meets your style but your budget as well. This the third Mercedes Benz he he has sold me.

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DealerRater Jan 14, 2021

Mark is a super-friendly salesman who really seems to genuinely enjoy helping people through the car-buying experience (which, admittedly, can be a less-than-pleasant ordeal sometimes). He was honest and straightforward with us and when there was any problem, he took care of it promptly and courteously. My wife and I are really impressed with the new guy in the sales department! Nice hire, Mrs. Benson. Who Dat!

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DealerRater Jan 14, 2021

Awesome service GREAT PRICE I will return . Everything they promised they delivered and they kept their word. Sales and management was exceptional the car is everything

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DealerRater Jan 13, 2021

Mr. Steve was excellent. Very knowledgeable and very personable. I truly enjoyed my car buying experience and will certainly purchase another car from him in the future.

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DealerRater Jan 8, 2021

Harry, was patient and kind. Very knowledgable as well. Followed up with phone calls afterwards. He was great. He helped me get the best possible deal. I love my Mercedes.

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DealerRater Jan 7, 2021

My experience purchasing a presented vehicle was excellent. Ernie was very professional, answered all of questions, and provided great service. I highly recommend this dealership. Ask for Ernie Debus.

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DealerRater Jan 6, 2021

Austin Kemper was phenomenal....professional and diligent in his efforts to make sure all of needs were met. We live 1.5 hours away and Mr. Abe went over and over to make sure our vehicle was personally delivered. I would highly recommend MB of New Orleans. Thanks for the great service....

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DealerRater Jan 6, 2021

This purchase was made with the help of sales and finance personnel. The salesman was very well informed on the model we chose and provided important information in our selection. The financing of our purchase was made relatively easy by the finance manager even though there was too much paperwork required.

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DealerRater Jan 5, 2021

My sale guy was great he was very helpful and told me everything i needed to know about the car from top to bottom also he was kind.

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DealerRater Jan 5, 2021

Joining the MB family was fairly smooth thanks to Mr. Dennis Lee. He was the best! I love my new car and look forward to future purchases.

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DealerRater Jan 2, 2021

Second Mercedes in 13 years sold by the same salesman....that speaks volumes to the dealership that my salesman has been there over 13 years...great service, great environment and great vehicle.

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DealerRater Jan 2, 2021

Our 4th vehicle from Mike Tyson. He’s amazing. Very professional and worked w us as always in a non pressuring manner. We have always appreciated his good advice.

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DealerRater Dec 31, 2020

Excellent experience! Mr. Dennis was such a pleasure and I love my new car!! Definitely going back to him when I need a new one

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DealerRater Dec 30, 2020

Jeannie and Jason were very helpful and the experience for out of state sale was wonderful and the purchase process was so easy for super car purchase.

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DealerRater Dec 24, 2020

Friendly and low pressure sales. Michael is very thorough with his explanation of the vehicle’s features. Will Russ made the actual purchase process a breeze.

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DealerRater Dec 18, 2020

Everything was great until the engine light came on, on a brand new 2021 car yes they fixed the problem but I wasn’t satisfied because I needed a car that I just bought to be serviced I would have rather one without any service needs and they were unable to grant that request why I have no idea I only drive the car twice at this point

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DealerRater Dec 17, 2020

I had an awesome experience with the sales team. There were Great!! Ask for Ernie and Clay. Also the receptionist were always friendly and welcoming.

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DealerRater Dec 17, 2020

Mr MacDonald was very informative and accommodating. He really helped a great deal with my options, concerns, and questions. He made my experience a pleasant one.

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DealerRater Dec 16, 2020

Ernie is always great to work with! He’s pleasant and knows his stuff!! He’s an honest man and treats you like family!! Great job!!!!!!

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DealerRater Dec 15, 2020

My salesman was great. Very professional and prompt to respond . He explained the different features of the vehicle and how to operate them. He was attentive when I did have a question and he made sure I understood what he was explaining. I have already referred the dealership as well as Ana’s as the person to contact there.

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DealerRater Dec 15, 2020

Salesman (Singleton) was excellent, knowledgeable professional and personable. The best thing we especially liked was the no BS on the deal. I would recommend this dealership.

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DealerRater Dec 14, 2020

The dealership was awesome...if you are looking for an outstanding dealership this is the place. Our Salesman, Herbert Singleton is the best will always be thankful to him for his knowledge on selling cars. I will definitely recommend this dealership and Salesman Herbert Singleton to friends and family. I am so Thankful To God And His Son Jesus For Such An Amazing Blessing.

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DealerRater Dec 12, 2020

We was well pleased with ours experience at Metairie location, Mr Warren did a fantastic job very knowledgeable of these Mercedes . He made it easy for us to choose, This was our first time buying a Mercedes and we love it ! Thank you

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DealerRater Dec 9, 2020

Salesman Michael Williams is the entire reason why we purchased our beautiful car. He is the embodiment of professional and made us feel like family!

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DealerRater Dec 3, 2020

Salesman, Ernie Debus, was 100% ready for delivery to me and the car was immaculate. Paper work was easy. Ernie outlined the new,changed features of the car compared to my 2017 and I was good to go,

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DealerRater Dec 3, 2020

Michael Williams and Vic Jones demonstrated impeccable customer service. My husband and I were extremely satisfied! We got just what we were looking for. Thanks guys!

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DealerRater Dec 2, 2020

Harry Anderson was so friendly and helpful! Made my experience so special!! He went well above and beyond what I expected when purchasing a vehicle.

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DealerRater Dec 2, 2020

Excellent personalized service provided by Stephen Macdonald in locating and delivering a vehicle with the requested options within the specified time frame to meet lease renewal in a timely manner.

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DealerRater Dec 2, 2020

Great service. Selection was fine. The store was very clean. The service area is also well kept. Service advisor, Robert Taylor, is very good to work with. He keeps you informed.

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DealerRater Nov 27, 2020

All staffs are polite and friendly. Purchase processing was nice and smooth even financial department too. I want to recommend this dealership to all my friends.

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DealerRater Nov 20, 2020

Good service, quality and friendly people! full recommended, Heba and Abraham Aguirre did a great job, The salesman is very knowledgeable and approachable. This was the easiest car buying experience ever.

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DealerRater Nov 19, 2020

Heba, did a great job so much so that my sister is coming to purchase a car from her. I love the car and she did a great job locating exactly what I wanted.

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DealerRater Nov 18, 2020

Me and my wife had a great time at the dealership picking the new car good sale person and lots of people wanting to help

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DealerRater Nov 18, 2020

Herbert understood what we were looking for and gave us great options to choose from. Process was much smoother than anticipated. Wonderful experience as always.

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DealerRater Nov 18, 2020

A big "Thank You" to Ernie for being friendly, knowledgeable, and professional. It is what I expected when visiting thew Mercedes Benz.of New Orleans dealership.

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DealerRater Nov 17, 2020

Big shout to Jason, Dennis and Vic. Jason found the exact car I wanted. I love my car. They have me Exceptional customer service, kept me updated and super responsive. It was a pleasant experience.

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DealerRater Nov 14, 2020

The best service I have ever experienced. Everyone was respectful, pleasant, and professional. The salesman is very knowledgeable and approachable. This was the easiest car buying experience ever.

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DealerRater Nov 12, 2020

My experience was everything I imagined it to be. Warren was so very helpful and while very professional delivered information in a way to make you feel very comfortable. Thank you for everything!

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DealerRater Nov 11, 2020

My experience was a total blast. I enjoyed most of all, the interaction with Warren Purvis. He was professional, witty and friendly. Never felt pressured...I would certainly recommend Warren and this dealership to friends and family.

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DealerRater Nov 10, 2020

Very professional with Ernest and also the finance manager! The whole experience was great! Very satisfied and how Ernest took the time to explain everything about the vehicle in depth! Thanks

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DealerRater Nov 7, 2020

easiest car purchase ive ever made!!! it was wonderful!! And i love my new car cla 250!!! i would definitley go back to mercedes benz of nola!

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DealerRater Nov 7, 2020

Mr. Dennis Lee is an excellent sales person. He was resourceful in obtaining the vehicle I wanted. His rapport was outstanding! “Hats Off to Mr. Lee!”

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DealerRater Oct 28, 2020

Great experience with Ernie! He made the sale so easy... seamless. Gave a great inservice on the car!! Helpful and kind! Great follow up!! Finance manager helpful as well!

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DealerRater Oct 27, 2020

I just want to say Scotty Hutton you’re a great person thanks for all the help you provide your kindness so thanks very much. God bless your family. Jason white

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DealerRater Oct 26, 2020

Steven was very helpful in choosing my new car. Would recommend him to my family and friends. He was knowledgeable about the features of the car and took time to answer my questions.

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DealerRater Oct 26, 2020

Great service and attention to detail. It was a pleasure to work with Mr. Austin Kemper. He was very helpful. He made it very easy.

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DealerRater Oct 23, 2020

Everything went great very easy to buy the truck I wanted and I could not have asked for an easier process Mercedes Benz of New Orleans made the transaction easy

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DealerRater Oct 23, 2020

Although repairing a vehicle can be drudgery, buying parts from Greg is a pleasure. He is always professional, courteous and friendly. If the needed items are in stock, I am in and out in the blink of an eye; if parts need to be ordered, I can rest assured that Greg will call me the moment that they arrive. Greg, keep up the great service!

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DealerRater Oct 23, 2020

This is our second Mercedes purchase and it was a pleasure doing business Stephen Macdonald. He is a true professional. I will make sure to send my friends and family to Mercedes of New Orleans and to Stephen. Thank you, Louis Casteix

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DealerRater Oct 22, 2020

The renovations of the showroom are very nice and modern, and the atmosphere was welcoming and safe. I've purchased from my salesman Herbert Singleton in the past and he has always displayed professionalism, courtesy, knowledge, and respect. I would not have purchased from this location if I could not work with Herbert. Mercedes Benz of New Orleans is very lucky to have a Salesman of this caliber. Very pleasant experience.

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DealerRater Oct 21, 2020

Thank you so much for finding the car that fits me best! I will forever be grateful! I can not express how happy I am!

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DealerRater Oct 19, 2020

Great experience working with Heba to purchase my first Mercedes Benz! Heba is extremely knowledgeable, patient and efficient. She makes car shopping a fun and positive experience. She truly listened to everything I wanted and made it happen. I definitely recommend working with Heba.

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Cars Jun 29, 2020

To give an idea of how well this buying experience was would be difficult. My secretary found the car I wanted at a price lower than I expected to spend. I contacted the dealer via Cars.com. Ernie got back with me in about 20 minutes. I asked for a buyers order and a video any imperfection on the car. I contacted my credit union who called and verified the funds available. I went the next day and signed paperwork. There was a problem that the door on the passenger side but Ernie had already put the car in the shop ...

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Cars Mar 18, 2019

Denise Gueniot I bought my first Mercedes with the help of our awesome Sales Rep, James Willis. The experience exceeded our expectations. James was very helpful, knowledgeable and an all around super nice guy. He was very patient and never made us feel pressured. He made us feel like we not only purchased a vehicle, but made a friend. Every body else we worked with also treated us like family. I highly recommend this business.

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Cars Jan 20, 2018

Mr. Bobby Regan was wonderful, professional and most helpful. He solved my problem promptly and was most kind. I was on my way to Alexandria and most satisfied.

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DealerRater Feb 26, 2021

Great experience. Enjoying my Mercedes! Warren is very good at what he does. Explained the ins and outs of the vehicle and was very nice.

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DealerRater Feb 23, 2021

All went smoothly, although we had to come back a few times to sign additional paperwork, it was no problem. Car drives well and my wife and I are very satisfied.

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DealerRater Feb 22, 2021

Our experience here was unlike any other dealership we have ever been to. From the moment we arrived, until we left, Austin was a true professional who made us feel welcome and comfortable the whole time we were there.(which was almost 5 hours) There was no pressuring and the financing part was effortless. Thanks Austin and Mr Vic for making our first Mercedes purchase an enjoyable experience!

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DealerRater Feb 22, 2021

Was very knowledgeable about what I wanted,Mark took the time out to find the exact color I was looking for. Would highly recommend a friend.

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DealerRater Feb 22, 2021

Steve Weigle was excellent and made this purchase easy. I found him helpful without being pushy. I highly recommend him. I felt very appreciated and important.

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DealerRater Feb 19, 2021

Had misconceived notion that this particular Mercedes dealership would be too busy to aid me in purchasing my 1st Mercedes. I went to other dealerships in smaller cities and walked away from them with rather lackluster results and a loss of faith that I would get the car that I always dreamt of. Before giving up completely on my hopes of getting a G wagon within my lifetime, I gave Mercedes of New Orleans a call, and a visit, and they showed me why they receive such high praise and why they are always busy with customers. The staff did ...

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DealerRater Feb 19, 2021

Great experience. Was a pleasure meeting the staff. Sales person was very knowledgeable of the vehicle we were purchasing. Had a great time it was a pleasure working with Warren.

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DealerRater Feb 19, 2021

Great overall experience. Jeannie Fitzgerald was a big help and made everything easy. Good service department. Will continue to do business with Mercedes of New Orleans..

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DealerRater Feb 19, 2021

Mark was really amazing really happy for all his help thanks for everything you guys done for me to be able to get car Mark really went above and beyond thanks again

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DealerRater Feb 18, 2021

Jeanne provided fantastic service and was very knowledgeable. She made the process incredibly easy and enjoyable for a first time buyer. Would absolutely recommend to friends!

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DealerRater Feb 16, 2021

Amazing Sales person Stephen Macdonald Mr. Rudy Amazing customer service and safety precautions taken I was pleased with all-around service and very happy with the car they sold me thank you Mercedes

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DealerRater Feb 16, 2021

Always a pleasant experience at MBNO. Sales and service staff are friendly and prompt. This dealership is a primary reason why I continue to purchase Mercedes vehicles.

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DealerRater Feb 15, 2021

We had a very friendly and superb experience with the purchase of our new Mercedes GLS 450. Austin helped build and order our newest vehicle to replace the GLS 450 that we already had. Love the vehicle and love this dealership!!

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DealerRater Feb 15, 2021

My sales associate, Michael Williams made the entire selection and purchase so easy and enjoyable. His input and knowledge of available used vehicles was invaluable.

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DealerRater Feb 14, 2021

My salesperson was the best. His salesmanship was extremely professional. His years of service was evident. It was a pleasure to have him a a salesman. I would recommend him always!!!

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DealerRater Feb 13, 2021

Was a great experience. Jeanne was very knowledgeable & professional. I will continue bringing my business there & referring anyone that’s interested in a Mercedes to Jeanne.

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DealerRater Feb 11, 2021

I had a great experience with Mercedes Benz of New Orleans! Both Mike and Will were a pleasure to deal with, and I was able to complete the entire transaction remotely from across the country, plus the price was highly competitive! The only minor issue that I encountered was a lack of explanation for a few steps in the purchase process. For example, there were no instructions included with the purchase forms that were sent to me, which required me to call several times until I was able to get clarification. I would definitely do business with this dealership again!

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DealerRater Feb 11, 2021

Awesome team there at MB of NO! It was great working with them each time. Austin and Will were both a pleasure to work with.

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DealerRater Feb 9, 2021

Harry is lovely! Recommend him 10/10. He moved swiftly, got my car in time. Harry is very responsive to any car questions I have. I love the car.

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DealerRater Feb 5, 2021

The entire staff and process is incredible. This is my 2nd vehicle with this dealership in three years and I am always satisfied. Amazing experience. Everyone always goes above and beyond to get me in the vehicle I want at an unbelievable price. Harry Anderson was an excellent salesman. Will Russ in finance was fantastic and very thorough with an excellent personality. Clay Moret had answers and solutions for us within minutes.

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DealerRater Feb 3, 2021

My salesmen went above and beyond to get me the car i wanted. He kept in touch with me and communicated the process until i received my new car. It is my 5th care with him and have had no issues with any of them.

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DealerRater Feb 2, 2021

Jeanne Fitzgerald is the most considerate car saleswoman on planet. We adore her. She knows our needs & goes above & beyond to make sure we are happy & well taken care of. Its yhe utmost in customer service. Probably the main reason we returned for a second Mercedes.

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DealerRater Feb 2, 2021

My sale men was good he made sure I was well taken care of the whole time I was there , I really felt comfortable ,thanks a lot

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DealerRater Jan 30, 2021

I walked into the Mercedes-Benz of New Orleans just to take a look at the 3rd vehicle on my consideration list in order to finalize my vehicle purchase. At this time, I already have an SUV in mind from another brand that I thought I wanted. But working with Mark was such an absolute joy and pleasure. He listened to my needs, he was very knowledgeable about the product, very detail oriented, he answered all my questions, he provided me several options to consider, he was very patient with me, very genuine, very friendly, he went above and beyond during ...

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DealerRater Jan 30, 2021

The service at Mercedes Benz is exceptional. I came in and told Jeanne exactly what I was looking for and she found me the perfect match. I am in love with my new vehicle. Jeanne sold me my very first Mercedes and I’m thrilled she was able to sell me my new one.

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DealerRater Jan 29, 2021

I had to special order my vehicle and the entire team at Mercedes Benz of New Orleans was great to work with, kept me updated and even stayed late, after normal closing hours, to deliver it to me when arrived at the Dealership late one afternoon. Jason Menesses, Clay Moret and their whole team will take good care of you. I highly recommend them when it’s time for your next vehicle.

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DealerRater Jan 29, 2021

Steve made the buying process really easy and pain free. He was attentive and explained all the features for the car. Steve still checks in on me periodically to make sure everything is ok. Thanks Steve

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DealerRater Jan 29, 2021

Great experience from start to finish. Mr. Anderson and Mr. Russ were very knowledgeable and helpful as was everyone I came in contact with. Thanks

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DealerRater Jan 29, 2021

My daughter was shopping for her first car and was sure she knew what she wanted. Turned out that car was not a good fit because she could not see well over the dash. She was so upset and ready to bolt but Mark spoke kindly, listened patiently, and showed her numerous cars until she found her perfect fit in the Mercedes-Benz C300. I can not thank Mark enough for being there and showing her she was important. Of course, I wanted her in a car with great safety features, low miles and a fair price. Mark managed to find ...

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DealerRater Jan 27, 2021

I came in with no appointment. It made no difference. We received excellent service through the entire process. Stephen treated us like he knew us.

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DealerRater Jan 27, 2021

Ernie Debus has a wealth of knowledge about Mercedes. Discussing the performance, features and engineering goes beyond sales with Ernie. It's as though you are speaking with the engineer who designed the car. Zero pressure!

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DealerRater Jan 26, 2021

When we arrived on January 9th everyone was very nice to us. The service manager showed us around the shop and answered every question we had. Denise helped out with all other questions that we needed. He showed me everything about the car we purchased

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DealerRater Jan 26, 2021

Everyone was extremely pleasant and professional. They were very busy yet spent whatever amount of time was necessary to answer all of our questions. I would recommend this dealership to Friends and family.

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DealerRater Jan 25, 2021

Very friendly and nice to work with. My experience with them is excellent. Michael William is excellent sales man, go look for him when you try to buy a car.

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DealerRater Jan 25, 2021

My experience at Mercedes Benz with Mr.Lee was Amazing. He was very Informative and the deal was sealed within a hour or two of our arrival. My family definitely will be seeking his services in the Future !!!!!!!

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DealerRater Jan 23, 2021

Excellent salesmanship and very thorough in showing me the features of my new vehicle. Thank you for a great experience! I know I made the right choice.

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DealerRater Jan 22, 2021

Herbert was very professional, knowledgeable, and helpful in our process selecting a vehicle. Very good customer service an a pleasure working with. Would highly recommend Herbert.

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DealerRater Jan 21, 2021

This was a great buying experience,everything was done in a timely manner, which made it better for me, I would recommend this dealership and I would purchase from here again!!!

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DealerRater Jan 21, 2021

This was the best car buying experience my husband and I have ever had! Mr.Singleton was outstanding. He did not rush us and spent much time finding us the car we wanted. He was friendly, knowledgeable and respectful. This was such a great experience and I would highly recommend him without reservation!

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DealerRater Jan 21, 2021

Purchasing from out of state is always challenging but Steven Bui made it a very easy. He responded quickly to my requests and provided the documentation necessary to make the purchase of my E63 Wagon a stress-free experience. Fantastic job Steven. Looking forward to enjoying my car!

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DealerRater Jan 20, 2021

I was not looking forward to the hassle of buying a new car and negotiating with a dealer. Warren Purvis at Mercedes of New Orleans took the hassle out of the process. He worked with me in a fair, honest and transparent manner to arrive at a price for the vehicle and the trade in that I felt comfortable with.

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DealerRater Jan 20, 2021

The dealership worked in a fair and honest manor. They were very attentive to my automobile desire. They nailed it. Rudy Herpich and Mike Tyson were very professional. I would highly recommend both.

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DealerRater Jan 18, 2021

I was and am completely satisfied with the dealership and my wonderful salesman Mike Williams who helped me throughout the entire process and beyond. Mike explained to me everything about the car, which entails a lot of information to understand and retain. I don't have to be concerned about this as Mike made it a point to tell me to call him with questions anytime and/or schedule time with him to go over anything I am uncertain about.

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DealerRater Jan 16, 2021

The sales person I had was awesome we got the deal done in a couple of days Steve W we did everything by phone email internet and it was seamless Thanks Mercedes Benz of New Orleans

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DealerRater Jan 15, 2021

I had a very good experience and my salesman was very helpful actually the best car salesman that I have ever bought a car from thank you guys and I look forward to doing business at Mercedes Benz of New Orleans again

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DealerRater Jan 14, 2021

Mr. Michael Williams is an excellent salesman. He is patient, kind and well mannered. Mr. Williams focuses on customer satisfaction. He’s very detailed with explaining what a vehicle has to offer. Also, he gives you options that not only meets your style but your budget as well. This the third Mercedes Benz he he has sold me.

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DealerRater Jan 14, 2021

Mark is a super-friendly salesman who really seems to genuinely enjoy helping people through the car-buying experience (which, admittedly, can be a less-than-pleasant ordeal sometimes). He was honest and straightforward with us and when there was any problem, he took care of it promptly and courteously. My wife and I are really impressed with the new guy in the sales department! Nice hire, Mrs. Benson. Who Dat!

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DealerRater Jan 14, 2021

Awesome service GREAT PRICE I will return . Everything they promised they delivered and they kept their word. Sales and management was exceptional the car is everything

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DealerRater Jan 13, 2021

Mr. Steve was excellent. Very knowledgeable and very personable. I truly enjoyed my car buying experience and will certainly purchase another car from him in the future.

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DealerRater Jan 8, 2021

Harry, was patient and kind. Very knowledgable as well. Followed up with phone calls afterwards. He was great. He helped me get the best possible deal. I love my Mercedes.

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DealerRater Jan 7, 2021

My experience purchasing a presented vehicle was excellent. Ernie was very professional, answered all of questions, and provided great service. I highly recommend this dealership. Ask for Ernie Debus.

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DealerRater Jan 6, 2021

Austin Kemper was phenomenal....professional and diligent in his efforts to make sure all of needs were met. We live 1.5 hours away and Mr. Abe went over and over to make sure our vehicle was personally delivered. I would highly recommend MB of New Orleans. Thanks for the great service....

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DealerRater Jan 6, 2021

This purchase was made with the help of sales and finance personnel. The salesman was very well informed on the model we chose and provided important information in our selection. The financing of our purchase was made relatively easy by the finance manager even though there was too much paperwork required.

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DealerRater Jan 5, 2021

My sale guy was great he was very helpful and told me everything i needed to know about the car from top to bottom also he was kind.

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DealerRater Jan 5, 2021

Joining the MB family was fairly smooth thanks to Mr. Dennis Lee. He was the best! I love my new car and look forward to future purchases.

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DealerRater Jan 2, 2021

Second Mercedes in 13 years sold by the same salesman....that speaks volumes to the dealership that my salesman has been there over 13 years...great service, great environment and great vehicle.

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DealerRater Jan 2, 2021

Our 4th vehicle from Mike Tyson. He’s amazing. Very professional and worked w us as always in a non pressuring manner. We have always appreciated his good advice.

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DealerRater Dec 31, 2020

Excellent experience! Mr. Dennis was such a pleasure and I love my new car!! Definitely going back to him when I need a new one

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DealerRater Dec 30, 2020

Jeannie and Jason were very helpful and the experience for out of state sale was wonderful and the purchase process was so easy for super car purchase.

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DealerRater Dec 24, 2020

Friendly and low pressure sales. Michael is very thorough with his explanation of the vehicle’s features. Will Russ made the actual purchase process a breeze.

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DealerRater Dec 18, 2020

Everything was great until the engine light came on, on a brand new 2021 car yes they fixed the problem but I wasn’t satisfied because I needed a car that I just bought to be serviced I would have rather one without any service needs and they were unable to grant that request why I have no idea I only drive the car twice at this point

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DealerRater Dec 17, 2020

I had an awesome experience with the sales team. There were Great!! Ask for Ernie and Clay. Also the receptionist were always friendly and welcoming.

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DealerRater Dec 17, 2020

Mr MacDonald was very informative and accommodating. He really helped a great deal with my options, concerns, and questions. He made my experience a pleasant one.

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DealerRater Dec 16, 2020

Ernie is always great to work with! He’s pleasant and knows his stuff!! He’s an honest man and treats you like family!! Great job!!!!!!

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DealerRater Dec 15, 2020

My salesman was great. Very professional and prompt to respond . He explained the different features of the vehicle and how to operate them. He was attentive when I did have a question and he made sure I understood what he was explaining. I have already referred the dealership as well as Ana’s as the person to contact there.

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DealerRater Dec 15, 2020

Salesman (Singleton) was excellent, knowledgeable professional and personable. The best thing we especially liked was the no BS on the deal. I would recommend this dealership.

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DealerRater Dec 14, 2020

The dealership was awesome...if you are looking for an outstanding dealership this is the place. Our Salesman, Herbert Singleton is the best will always be thankful to him for his knowledge on selling cars. I will definitely recommend this dealership and Salesman Herbert Singleton to friends and family. I am so Thankful To God And His Son Jesus For Such An Amazing Blessing.

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DealerRater Dec 12, 2020

We was well pleased with ours experience at Metairie location, Mr Warren did a fantastic job very knowledgeable of these Mercedes . He made it easy for us to choose, This was our first time buying a Mercedes and we love it ! Thank you

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DealerRater Dec 9, 2020

Salesman Michael Williams is the entire reason why we purchased our beautiful car. He is the embodiment of professional and made us feel like family!

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DealerRater Dec 3, 2020

Salesman, Ernie Debus, was 100% ready for delivery to me and the car was immaculate. Paper work was easy. Ernie outlined the new,changed features of the car compared to my 2017 and I was good to go,

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DealerRater Dec 3, 2020

Michael Williams and Vic Jones demonstrated impeccable customer service. My husband and I were extremely satisfied! We got just what we were looking for. Thanks guys!

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DealerRater Dec 2, 2020

Harry Anderson was so friendly and helpful! Made my experience so special!! He went well above and beyond what I expected when purchasing a vehicle.

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DealerRater Dec 2, 2020

Excellent personalized service provided by Stephen Macdonald in locating and delivering a vehicle with the requested options within the specified time frame to meet lease renewal in a timely manner.

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DealerRater Dec 2, 2020

Great service. Selection was fine. The store was very clean. The service area is also well kept. Service advisor, Robert Taylor, is very good to work with. He keeps you informed.

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DealerRater Nov 27, 2020

All staffs are polite and friendly. Purchase processing was nice and smooth even financial department too. I want to recommend this dealership to all my friends.

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DealerRater Nov 20, 2020

Good service, quality and friendly people! full recommended, Heba and Abraham Aguirre did a great job, The salesman is very knowledgeable and approachable. This was the easiest car buying experience ever.

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DealerRater Nov 19, 2020

Heba, did a great job so much so that my sister is coming to purchase a car from her. I love the car and she did a great job locating exactly what I wanted.

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DealerRater Nov 18, 2020

Me and my wife had a great time at the dealership picking the new car good sale person and lots of people wanting to help

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DealerRater Nov 18, 2020

Herbert understood what we were looking for and gave us great options to choose from. Process was much smoother than anticipated. Wonderful experience as always.

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DealerRater Nov 18, 2020

A big "Thank You" to Ernie for being friendly, knowledgeable, and professional. It is what I expected when visiting thew Mercedes Benz.of New Orleans dealership.

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DealerRater Nov 17, 2020

Big shout to Jason, Dennis and Vic. Jason found the exact car I wanted. I love my car. They have me Exceptional customer service, kept me updated and super responsive. It was a pleasant experience.

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DealerRater Nov 14, 2020

The best service I have ever experienced. Everyone was respectful, pleasant, and professional. The salesman is very knowledgeable and approachable. This was the easiest car buying experience ever.

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DealerRater Nov 12, 2020

My experience was everything I imagined it to be. Warren was so very helpful and while very professional delivered information in a way to make you feel very comfortable. Thank you for everything!

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DealerRater Nov 11, 2020

My experience was a total blast. I enjoyed most of all, the interaction with Warren Purvis. He was professional, witty and friendly. Never felt pressured...I would certainly recommend Warren and this dealership to friends and family.

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DealerRater Nov 10, 2020

Very professional with Ernest and also the finance manager! The whole experience was great! Very satisfied and how Ernest took the time to explain everything about the vehicle in depth! Thanks

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DealerRater Nov 7, 2020

easiest car purchase ive ever made!!! it was wonderful!! And i love my new car cla 250!!! i would definitley go back to mercedes benz of nola!

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DealerRater Nov 7, 2020

Mr. Dennis Lee is an excellent sales person. He was resourceful in obtaining the vehicle I wanted. His rapport was outstanding! “Hats Off to Mr. Lee!”

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DealerRater Oct 28, 2020

Great experience with Ernie! He made the sale so easy... seamless. Gave a great inservice on the car!! Helpful and kind! Great follow up!! Finance manager helpful as well!

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DealerRater Oct 27, 2020

I just want to say Scotty Hutton you’re a great person thanks for all the help you provide your kindness so thanks very much. God bless your family. Jason white

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DealerRater Oct 26, 2020

Steven was very helpful in choosing my new car. Would recommend him to my family and friends. He was knowledgeable about the features of the car and took time to answer my questions.

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DealerRater Oct 26, 2020

Great service and attention to detail. It was a pleasure to work with Mr. Austin Kemper. He was very helpful. He made it very easy.

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DealerRater Oct 23, 2020

Everything went great very easy to buy the truck I wanted and I could not have asked for an easier process Mercedes Benz of New Orleans made the transaction easy

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DealerRater Oct 23, 2020

Although repairing a vehicle can be drudgery, buying parts from Greg is a pleasure. He is always professional, courteous and friendly. If the needed items are in stock, I am in and out in the blink of an eye; if parts need to be ordered, I can rest assured that Greg will call me the moment that they arrive. Greg, keep up the great service!

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DealerRater Oct 23, 2020

This is our second Mercedes purchase and it was a pleasure doing business Stephen Macdonald. He is a true professional. I will make sure to send my friends and family to Mercedes of New Orleans and to Stephen. Thank you, Louis Casteix

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DealerRater Oct 22, 2020

The renovations of the showroom are very nice and modern, and the atmosphere was welcoming and safe. I've purchased from my salesman Herbert Singleton in the past and he has always displayed professionalism, courtesy, knowledge, and respect. I would not have purchased from this location if I could not work with Herbert. Mercedes Benz of New Orleans is very lucky to have a Salesman of this caliber. Very pleasant experience.

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DealerRater Oct 21, 2020

Thank you so much for finding the car that fits me best! I will forever be grateful! I can not express how happy I am!

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DealerRater Oct 19, 2020

Great experience working with Heba to purchase my first Mercedes Benz! Heba is extremely knowledgeable, patient and efficient. She makes car shopping a fun and positive experience. She truly listened to everything I wanted and made it happen. I definitely recommend working with Heba.

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