Customer Testimonials

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DealerRater Mar 30, 2020
 

A huge Thankyou to Mercedes Benz dealership!!!! Mr.Herbert Singleton and Mr. Will Russ took great care of me. Best dealership in the world. Sheimeka

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DealerRater Mar 30, 2020
 

Harry was so easy to work with! Extremely accommodating of my schedule and very flexible. He kept me informed of the status of my vehicle from order to delivery.

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DealerRater Mar 25, 2020
 

Hi, he is an update on my experience Mr. Harry was it amazing salesman. He also took his time and explain each and everything. He made sure that I left the dealership with knowing how to work my car. Thanks for everything

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DealerRater Mar 24, 2020
 

Happy with both Nas and Warren, both were informative and pleasant to work with. I look forward to having no problems dealing with this dealership. This is my first Mercedes and so far loving my car!

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DealerRater Mar 17, 2020
 

Ernie delivers nothing short of Top notch customer service !! I’m completely satisfied with my recent purchase. He’s an absolute stand out!! Thank you

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DealerRater Mar 17, 2020
 

Warren Purvis did an excellent job throughout the sale process. He even went out of his way to facilitate a Sunday delivery of the vehicle by coming from home and spent a good deal of time explaining the vehicle features. He made himself readily available for questions and issues. Definitely made the car buying experience pleasant.

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DealerRater Mar 17, 2020
 

Absolutely the best car purchasing experience I have ever had. Starting with the valet, front desk greeter, salesman (Harry), sales manager (Clay), finance manager (William). Hands down the best team ever, they all made me feel like I was part of the family. Would 100% recommend using this dealership again and would recommend my family and friends.

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DealerRater Mar 17, 2020
 

My experience was great. My salesman Michael Williams was very professional and help place me in the SUV I wanted! I would recommend this dealership to family and friends.

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DealerRater Mar 16, 2020
 

I dealt with Mr. Warren. Great guy never tried to take advantage of me as a first time car buyer. I definitely recommend going through Warren Purvis.

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DealerRater Mar 16, 2020
 

If Warren Purvis can satisfy my wife, bless him. He did. His correct detail on the various systems is worth leasing at Mercedes Benz. You should build in service and tire contract in the price.

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Google Mar 11, 2020
 

Great service , specially by Taylor Melancon, who took care me when I was travelling thru New Orleans.The wiper was not tight after paint job in El Paso. It stop working while heading to Florida, Taylor fix my car in minutes and no charge. This dealer ship is backing MB 100%.Thank you and your entire team and MB NO.

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Google Feb 29, 2020
 

Very happy with our new s-class. It's a dream.

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Google Jun 20, 2019
 

My first Mercedes. Very happy with it. Such an awesome smart car. Wonderful experience and I’m sold on Mercedes 100%. Sales and service gives first class attention to their customers and that’s a plus for me.

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Google May 22, 2019
 

Originally my car was sent to the dealership to determine the reason for not starting and airbag replacment due to recall. After waiting 4 weeks for a solution I found out the original key was dead and the spare worked. However, the vehicle remained there 2 months since the airbags still had not come in. I was given the run around a while behind the air bags and finally told they were on back order. After contacting the national saftey commission the airbags were installed about 2 weeks later and I was sent a apology by the national saftey commission. Prior to writing ...

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Google Mar 11, 2019
 

I was in a car accident and my "dream car" was totaled. The last thing I wanted to do was go through the car buying process. Herbert Singleton and Will Russ took the anxiety and agony out of the situation! I'm so grateful.Singleton provided superior customer service. I felt like I was in the good hands of a family member and not the typical salesman. He took time to answer my questions, go over the features and services thoroughly, and never made me feel rushed or pressured.Russ was anything but the typical finance guy. After giving me a ...

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Google Feb 21, 2019
 

James is an absolutely amazing salesman. No pressure, but he knows his stuff and puts you in the right car. It is a bit cliche, but as I dealt with him, he felt more like a friend than a salesperson. I strongly recommend MB of New Orleans in general, and James Willis in particular.

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Google Feb 5, 2019
 

While it didn't happen on the first visit, I was able to drive off in my first benz. Although the AWESOME salesman who did a spectacular job during my first visit and gave one of the best test drives and dealer sales examples i've ever been apart of, it took three visits to make a deal happen, I didn't give up and neither did the dealership. Mike Williams was the guy who got it done and stayed late in closing to make sure it happened. It was a dream to have a benz, have a benz from Benson and to ...

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Google Jan 31, 2019
 

This week my wife and I bought a GLS450 from Mercedes Benz of New Orleans. Our experience was fantastic, they took great care of us. James, the salesman made sure everything was ready to go when we went in to sign paperwork. Usually buying a car it takes hours to get this done, we were in and out in about 1 hour.Chris the GM, and Ben the sales manager both helped us get this car at a price that worked for us.I highly recommend this dealership, class all the way around.

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Google Jan 25, 2019
 

Michael Faucheaux in sales and Will in finance were awesome. Everyone in the facility showed excellent customer service.

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