Customer Testimonials

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DealerRater May 18, 2021

Used to buy Toyota. Mr Debus is hard to compare to them. It was a pleasure doing business with him, the only thing I regret is not taking my business to Mercedes Benz before. An absolute pleasure to do business with him (don't let him retire! You will loose your best sales person)

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DealerRater May 17, 2021

Warren is a very knowledgeable Sales Associate. He was able to explain all of the new latest features that Mercedes added for 2021, which were significant. After Delivery was complete in the back and before we took possession of the SUV, Warren also looked over the vehicle and cleaned up any minor smudge that he found. His attention to detail was outstanding and what we would expect from a Luxury Dealership.

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DealerRater May 15, 2021

This will be the 6th car I have bought or leased at this dealership. Especially Ernie Debus, has made my experience easy and pleasant. But everyone on the staff have been a pleasure to deal with.

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DealerRater May 15, 2021

Harry is very helpful. Really really really really really really really really really really really really really really really really really really really really helpful

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DealerRater May 11, 2021

This is my second car purchased in two months through Steve Weigel (sales) and Vic Jone (finance). They are friendly, professional, and knowledgeable about the products. Especially, Steve have been staying connected with me through phone calls and txt msg during the period of searching, purchasing, servicing as well as certification. He is clearly making efforts to give your purchase an impressive experience to enjoy and remember. Enjoyed the cars and the experience here.

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DealerRater May 7, 2021

Mr Harry Anderson and mr will Russ were very nice,friendly,and helpful they are the main reason I will only deal with Mercedes neworleans

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DealerRater May 7, 2021

Certified 2020 had 2 DEEP gashes on the inside passenger door and 2 holes in the carpet of the cargo area which I didn’t notice until after the purchase when I got it home. I would think these should have been noted; probably would have waited to buy at a later date. Just doesn’t seem right.

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DealerRater May 6, 2021

Steve Weigel was great to work with. He was very professional, courteous and patient and helped me find the perfect vehicle. The whole buying experience was top notch and I would definitely recommend this dealership to others.

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DealerRater May 5, 2021

The service was pretty good Not what I would expect from a Mercedes dealership but it was fine Nothing exceptional or memorable Just pretty good

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DealerRater May 5, 2021

Everyone is very courteous and fair, Herbert Singleton always goes above and beyond to help me with anything that we need. I highly recommend Mr. Herbert

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DealerRater May 5, 2021

Mike Tyson did a great job. Love the customer service at Mercedes of New Orleans. We will return when looking for another car. Thanks again.

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DealerRater May 5, 2021

Very professional, courteous and helpful. Would recommend Benson Mercedes to all I know. Even when mistakes are made, they are committed to an agreeable solution. Thanks to Herbert Singleton and Vic Jones.

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DealerRater May 5, 2021

Certified 2018 gle 350 was filthy inside and out. It was hard for us to decide on this car. If it had not been for salesperson the sale wouldn’t have happened.

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DealerRater May 5, 2021

Very friendly and accommodating staff and service team. Only concern was process timing and wait time at dealership. The friendliness and quality of product and service helped make up for extended wait time.

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DealerRater May 4, 2021

Great experience! from a great team. Thank You Clay, Steven, Will and Jerry for a great buying experience definitely will recommend to family and friends.

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DealerRater May 4, 2021

I really enjoyed the service I received at Mercedes Benz of New Orleans, my sales representative was awesome and the finance guy was super. Stephen Mcdonald was awesome.

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DealerRater May 4, 2021

Mr. Bui, Ms. Jackson, Mr. Jones & Mr. Van were all incredibly helpful and diligent in assisting me with my CPO purchase & trade this past month. I have nothing but good things to say about the way I was treated from start to finish. The staff at MB of NO has gained my business and more importantly, my trust. From Sales to finance to service, I wish I could give 10 STARS. I highly recommend seeing this team for your new or pre-owned needs! - Jeremy S.

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DealerRater Apr 30, 2021

This is the second purchase from this dealership! My salesperson, Ernie Debus, is the reason I keep returning. His demeanor is professional and thorough. He makes sure that I understand all the settings as well as programming everything for me ! His follow up phone call means a lot and when I have had to call his cell with a question, he helps me! I will continue to return to this dealership because of the quality of the salesperson, Ernie Debus!

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DealerRater Apr 30, 2021

Mike Tyson is thee best! Great experience I’m an forever customer!!! Customer service was awesome... love love love thankful was well worth it! I will be back to purchase my next car when it’s time to upgrade!!!

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DealerRater Apr 29, 2021

The staff were friendly and professional. The show my wife great respect and true care and concern. Stephen is great to work with.. This is our second vehicle with him. The dealer ship is very clean and orderly. Also, we like the coffee machine and snacks provided.

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DealerRater Apr 28, 2021

Nice ambience and efficient, caring service. I plan to return for my next car purchase as well. Particularly loved working with Michael Williams. Highly recommend!

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DealerRater Apr 28, 2021

Warren Purvis was a great salesman. Very friendly and easy to work with. He was informative and very quick to answer any questions and make my experience easy. From lease to purchase, the process was smooth. Thanks!

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DealerRater Apr 27, 2021

Austin was amazing from start to finish And was more than helpful. He took his time with us to make sure we felt comfortable with the process of purchasing our first Mercedes!! We couldn’t be happier with the whole experience!! Thank you for everything Austin! Kristen & Kevin

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DealerRater Apr 24, 2021

Warren Purvis was excellent. He listened to our needs and he was very informative when we had questions. I have had experiences with pushy sale people but Warren was totally the opposite. He was patient with us. He was awesome 💯💯

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DealerRater Apr 23, 2021

Great salesman and manager! Dennis Lee was very helpful and easy to work with. After checking numerous dealers while I was out of town Mercedes Benz of New Orleans had the car I was looking for and Dennis did an excellent job of showing the car and features of the car, the dealership and Mercedes Benz.

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DealerRater Apr 23, 2021

Excellent care and service. Michael Tyson and mr Vic the financial manager really went the extra mile to make our experience enjoyable and informative. We really appreciate them.

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DealerRater Apr 19, 2021

This was one of the most uncomplicated purchases I've ever experienced. From start to finish with sales to financing. My salesman, Austin Kemper, is top-notch. He thoroughly explained every aspect of the process & what my new GLE 350 did along with all the extra bells & whistles. This was a customized vehicle that someone else ordered but had absolutely everything I wanted plus more! I will no doubt return for my next purchase.

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DealerRater Apr 18, 2021

Mike Tyson and Warren were amazing. They greeted us and listened to what we were looking for. They both ensured we were comfortable while we waited for our new car.

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DealerRater Apr 17, 2021

Had the best experience and I love my new car! My salesman, Mark, was very helpful, informative, and patient. I love that he did a follow up call to make sure I was happy.😁

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DealerRater Apr 17, 2021

Excellent purchasing experience. Courteous sales staff. Good selection of vehicles. This is my second Mercedes purchase, and it was clear again that MB is superior.

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DealerRater Apr 17, 2021

Mr. Dennis was wonderful from the moment I walked in dealership. He answered every question I asked and explained anything I didn’t understand. I will recommend him to anyone I know wanting a Mercedes.

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DealerRater Apr 17, 2021

Salesman Warren was patient and knowledgeable about the vehicles. Didn’t feel pressured at any time. Mr. Vic in finance was very helpful also. Thanks

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DealerRater Apr 17, 2021

Fantastic car buying experience! Austin helped me every step of the way and went above and beyond with his customer service and sales skills! I am a Mercedes Owner for life now!

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DealerRater Apr 15, 2021

Great dealership with nice service. A lot of available vehicles for customer. Steve did a great job as well by introducing all kinds of vehicle to us and finally made the deal happen. We enjoy the new Benz very much.

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DealerRater Apr 12, 2021

This is my third vehicle I purchased with this dealership and I cannot say enough good things about the facility and the people that work there. All very friendly and professional.

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DealerRater Apr 7, 2021

Warren was an incredible and patient salesman offering me several hours of his Saturday just to finding me the car that was the perfect fit!

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DealerRater Apr 5, 2021

I purchased my very first Mercedes from Mercedes-Benz of New Orleans! Austin Kemper was amazing! He was super genuine, super patient, and super professional! The service was excellent and everyone was super friendly and helpful!

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DealerRater Apr 5, 2021

The service was excellent and would recommend others in the future. Herbert Singleton was professional and courteous throughout my experience at Mercedes Benz of New Orleans.

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DealerRater Apr 2, 2021

Just purchased my first Mercedes from Mercedes Benz of New Orleans. Stephen was a wonderful help. 2 young person walking and it seem like no one wanted to help us. Typically when young people walk in to a Mercedes dealer most people think you can’t afford it or just window shop. Appreciate Stephen for taking his time to talk to us and help us out and try to get us the price we wanted quick and fast. Would recommend Stephen Macdonald to everyone great sale rep. And just very nice person in general l!

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DealerRater Apr 2, 2021

Good product. Pricey. I do get tired of the same old sales lines about how little room they have to negotiate. Otherwise, they are friendly.

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DealerRater Mar 31, 2021

Harry Anderson was knowledgeable and attentive. He didn't play games like hold the drivers license and we'll have the car you want in a few days. We're generally pleased with our new GLC 300 except for some of the "Eco" features that you have to remember to turn off at start-up( like the car shuts off while waiting at a stop light.

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DealerRater Mar 30, 2021

Dennis Lee was very professional and knowledgeable. He was able to locate what we was looking to purchase. Also all others we had contact with were very polite. Than you

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DealerRater Mar 26, 2021

Mr Steven was really nice and helped me select the perfect vehicle for me. I am pleased with my 2021 gla 250. Keep up the great work!

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DealerRater Mar 26, 2021

Austin was great to work with. Thanks for making the experience of buying our car easy and hassle free. Thanks to Jason also for all of his help!!! Overall from the time we walked in to the time we walked out, it was a wonderful experience!

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DealerRater Mar 26, 2021

Excellent experience all around -I traded in a vehicle for another used car and the process was as quick and pleasant as possible. I would highly recommend!

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DealerRater Mar 26, 2021

I have been buying and leasing cars from Benson Mercedes Benz since 1982. That about says it all. The dealership is a delight to deal with.

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DealerRater Mar 25, 2021

Very pleasant and professional experience at Mercedes-Benz of New Orleans. Anas Algara was extremely easy to work with. Thank you for getting me in the car that I wanted so quickly.

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DealerRater Mar 25, 2021

I was very pleased with my experience at MBNOLA. This was my first time purchasing a vehicle from this dealership and I was impressed with their professionalism.

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DealerRater Mar 23, 2021

Ive been with Mr. Mike Tyson for over 10 years now. I continue to buy Mercedes because of him, Richard and John Bioc in service.

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DealerRater Mar 17, 2021

Warren the salesperson was open, friendly and personable. I did not expect to be treated that well in Metairie. The finance person, Will, was personable and informative.

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DealerRater Mar 17, 2021

Dennis was a pleasure to work with. He was extremely helpful. He kwpt me updated throughout the process. I would absolutely work with Dennis again.

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DealerRater Mar 17, 2021

Mr. Vic Jones was very thorough in explaining the details of the purchase. Mr. Warren Purvis is a superb salesman and stayed in contact throughout the buying process. The staff was engaging and warm during each visit. Will recommend to family and friends. Thank you for a great experience.

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DealerRater Mar 16, 2021

Stephen MacDonald, our salesperson, is terrific. He goes out of his way to accommodate on selection, schedule and needs. This is our second purchase through Stephen and we know our service life experience on our newest vehicle through Nick Mena will continue to be superb as it was earlier.

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DealerRater Mar 11, 2021

Everyone I spoke with there was professional and courteous. The vehicle was exactly what I wanted and I couldn't have been happier. I would absolutely recommend them to anyone looking for a vehicle.

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DealerRater Mar 10, 2021

I would recommend friend's and family my sales person was awesome very friendly very professional place was clean everyone was very helpful price was great thank you Harry Anderson.

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DealerRater Mar 9, 2021

Excellent dealership Robert, Katie, and Ernie always make feel like part of the family. I have enjoyed doing business with Mercedes Benz of New Orleans for the past 35 years.

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DealerRater Mar 4, 2021

Great experience as all ways. Jeanne is thoughtful and very knowledgeable. I can call her anytime, she will make time for me, what more can you ask for?

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DealerRater Mar 4, 2021

Excellent experience from start to finish. I would highly recommend that you consider purchasing your next vehicle from this great team. Customer service is definitely a big part of their culture.

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DealerRater Mar 3, 2021

BEST DEALERSHIP IN LA ! ROBERT TAYLOR: Best in making sure all is done perfectly! Ernie Debus: Always looking out for the best buy & staying away from problems. Have bought over 10 + cars from dealership since 1965.

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DealerRater Mar 3, 2021

Everyone was friendly and knowledgeable. Our first purchase of a Mercedes. We are very happy with our decision. From being greeted at the entrance to close of sale, everyone made the experience friendly and easy.

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DealerRater Mar 3, 2021

The dealership was great. This is my first experience with Mercedes and will likely stay with them for a long time. The service was excellent. Austin was extremely helpful.

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DealerRater Mar 2, 2021

Great experience as always with Mercedes Benz. This is my fifth Mercedes Benz purchase. Herb & Will made my purchase all the better with their expertise and their outgoing excellence that the both of them showed to my husband & I. We will be back soon.

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DealerRater Feb 28, 2021

Austin is down to earth and professional. He was very patient with us and answered every question we had. He walked us right to the vehicle we were looking for. The purchase was quick and never felt pressured. I would recommend him to anyone I know looking to buy a vehicle.

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DealerRater Feb 28, 2021

Great experience at dealership. Very professional and friendly dealership. Both at sales and service excellent experience. Mr. Baldwin at service and Mr. Austin at sales are excellent. Enjoying my car.

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DealerRater Feb 27, 2021

The dealership was busy, however Steve assisted me with the vehicle I was interested in quickly and proceeded to facilitate the transaction in a timely manner

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DealerRater Feb 26, 2021

Great experience. Enjoying my Mercedes! Warren is very good at what he does. Explained the ins and outs of the vehicle and was very nice.

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DealerRater Feb 23, 2021

All went smoothly, although we had to come back a few times to sign additional paperwork, it was no problem. Car drives well and my wife and I are very satisfied.

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DealerRater Feb 22, 2021

Our experience here was unlike any other dealership we have ever been to. From the moment we arrived, until we left, Austin was a true professional who made us feel welcome and comfortable the whole time we were there.(which was almost 5 hours) There was no pressuring and the financing part was effortless. Thanks Austin and Mr Vic for making our first Mercedes purchase an enjoyable experience!

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DealerRater Feb 22, 2021

Was very knowledgeable about what I wanted,Mark took the time out to find the exact color I was looking for. Would highly recommend a friend.

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DealerRater Feb 22, 2021

Steve Weigle was excellent and made this purchase easy. I found him helpful without being pushy. I highly recommend him. I felt very appreciated and important.

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DealerRater Feb 19, 2021

Had misconceived notion that this particular Mercedes dealership would be too busy to aid me in purchasing my 1st Mercedes. I went to other dealerships in smaller cities and walked away from them with rather lackluster results and a loss of faith that I would get the car that I always dreamt of. Before giving up completely on my hopes of getting a G wagon within my lifetime, I gave Mercedes of New Orleans a call, and a visit, and they showed me why they receive such high praise and why they are always busy with customers. The staff did ...

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DealerRater Feb 19, 2021

Great experience. Was a pleasure meeting the staff. Sales person was very knowledgeable of the vehicle we were purchasing. Had a great time it was a pleasure working with Warren.

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DealerRater Feb 19, 2021

Great overall experience. Jeannie Fitzgerald was a big help and made everything easy. Good service department. Will continue to do business with Mercedes of New Orleans..

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DealerRater Feb 19, 2021

Mark was really amazing really happy for all his help thanks for everything you guys done for me to be able to get car Mark really went above and beyond thanks again

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DealerRater Feb 18, 2021

Jeanne provided fantastic service and was very knowledgeable. She made the process incredibly easy and enjoyable for a first time buyer. Would absolutely recommend to friends!

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DealerRater Feb 16, 2021

Amazing Sales person Stephen Macdonald Mr. Rudy Amazing customer service and safety precautions taken I was pleased with all-around service and very happy with the car they sold me thank you Mercedes

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DealerRater Feb 16, 2021

Always a pleasant experience at MBNO. Sales and service staff are friendly and prompt. This dealership is a primary reason why I continue to purchase Mercedes vehicles.

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DealerRater Feb 15, 2021

We had a very friendly and superb experience with the purchase of our new Mercedes GLS 450. Austin helped build and order our newest vehicle to replace the GLS 450 that we already had. Love the vehicle and love this dealership!!

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DealerRater Feb 15, 2021

My sales associate, Michael Williams made the entire selection and purchase so easy and enjoyable. His input and knowledge of available used vehicles was invaluable.

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DealerRater Feb 14, 2021

My salesperson was the best. His salesmanship was extremely professional. His years of service was evident. It was a pleasure to have him a a salesman. I would recommend him always!!!

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DealerRater Feb 13, 2021

Was a great experience. Jeanne was very knowledgeable & professional. I will continue bringing my business there & referring anyone that’s interested in a Mercedes to Jeanne.

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DealerRater Feb 11, 2021

I had a great experience with Mercedes Benz of New Orleans! Both Mike and Will were a pleasure to deal with, and I was able to complete the entire transaction remotely from across the country, plus the price was highly competitive! The only minor issue that I encountered was a lack of explanation for a few steps in the purchase process. For example, there were no instructions included with the purchase forms that were sent to me, which required me to call several times until I was able to get clarification. I would definitely do business with this dealership again!

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DealerRater Feb 11, 2021

Awesome team there at MB of NO! It was great working with them each time. Austin and Will were both a pleasure to work with.

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DealerRater Feb 9, 2021

Harry is lovely! Recommend him 10/10. He moved swiftly, got my car in time. Harry is very responsive to any car questions I have. I love the car.

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DealerRater Feb 5, 2021

The entire staff and process is incredible. This is my 2nd vehicle with this dealership in three years and I am always satisfied. Amazing experience. Everyone always goes above and beyond to get me in the vehicle I want at an unbelievable price. Harry Anderson was an excellent salesman. Will Russ in finance was fantastic and very thorough with an excellent personality. Clay Moret had answers and solutions for us within minutes.

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DealerRater Feb 3, 2021

My salesmen went above and beyond to get me the car i wanted. He kept in touch with me and communicated the process until i received my new car. It is my 5th care with him and have had no issues with any of them.

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DealerRater Feb 2, 2021

Jeanne Fitzgerald is the most considerate car saleswoman on planet. We adore her. She knows our needs & goes above & beyond to make sure we are happy & well taken care of. Its yhe utmost in customer service. Probably the main reason we returned for a second Mercedes.

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DealerRater Feb 2, 2021

My sale men was good he made sure I was well taken care of the whole time I was there , I really felt comfortable ,thanks a lot

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DealerRater Jan 30, 2021

I walked into the Mercedes-Benz of New Orleans just to take a look at the 3rd vehicle on my consideration list in order to finalize my vehicle purchase. At this time, I already have an SUV in mind from another brand that I thought I wanted. But working with Mark was such an absolute joy and pleasure. He listened to my needs, he was very knowledgeable about the product, very detail oriented, he answered all my questions, he provided me several options to consider, he was very patient with me, very genuine, very friendly, he went above and beyond during ...

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DealerRater Jan 30, 2021

The service at Mercedes Benz is exceptional. I came in and told Jeanne exactly what I was looking for and she found me the perfect match. I am in love with my new vehicle. Jeanne sold me my very first Mercedes and I’m thrilled she was able to sell me my new one.

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DealerRater Jan 29, 2021

I had to special order my vehicle and the entire team at Mercedes Benz of New Orleans was great to work with, kept me updated and even stayed late, after normal closing hours, to deliver it to me when arrived at the Dealership late one afternoon. Jason Menesses, Clay Moret and their whole team will take good care of you. I highly recommend them when it’s time for your next vehicle.

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DealerRater Jan 29, 2021

Steve made the buying process really easy and pain free. He was attentive and explained all the features for the car. Steve still checks in on me periodically to make sure everything is ok. Thanks Steve

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DealerRater Jan 29, 2021

Great experience from start to finish. Mr. Anderson and Mr. Russ were very knowledgeable and helpful as was everyone I came in contact with. Thanks

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DealerRater Jan 29, 2021

My daughter was shopping for her first car and was sure she knew what she wanted. Turned out that car was not a good fit because she could not see well over the dash. She was so upset and ready to bolt but Mark spoke kindly, listened patiently, and showed her numerous cars until she found her perfect fit in the Mercedes-Benz C300. I can not thank Mark enough for being there and showing her she was important. Of course, I wanted her in a car with great safety features, low miles and a fair price. Mark managed to find ...

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DealerRater Jan 27, 2021

I came in with no appointment. It made no difference. We received excellent service through the entire process. Stephen treated us like he knew us.

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DealerRater Jan 27, 2021

Ernie Debus has a wealth of knowledge about Mercedes. Discussing the performance, features and engineering goes beyond sales with Ernie. It's as though you are speaking with the engineer who designed the car. Zero pressure!

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DealerRater Jan 26, 2021

When we arrived on January 9th everyone was very nice to us. The service manager showed us around the shop and answered every question we had. Denise helped out with all other questions that we needed. He showed me everything about the car we purchased

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Cars Jun 29, 2020

To give an idea of how well this buying experience was would be difficult. My secretary found the car I wanted at a price lower than I expected to spend. I contacted the dealer via Cars.com. Ernie got back with me in about 20 minutes. I asked for a buyers order and a video any imperfection on the car. I contacted my credit union who called and verified the funds available. I went the next day and signed paperwork. There was a problem that the door on the passenger side but Ernie had already put the car in the shop ...

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Cars Mar 18, 2019

Denise Gueniot I bought my first Mercedes with the help of our awesome Sales Rep, James Willis. The experience exceeded our expectations. James was very helpful, knowledgeable and an all around super nice guy. He was very patient and never made us feel pressured. He made us feel like we not only purchased a vehicle, but made a friend. Every body else we worked with also treated us like family. I highly recommend this business.

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Cars Jan 20, 2018

Mr. Bobby Regan was wonderful, professional and most helpful. He solved my problem promptly and was most kind. I was on my way to Alexandria and most satisfied.

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DealerRater May 18, 2021

Used to buy Toyota. Mr Debus is hard to compare to them. It was a pleasure doing business with him, the only thing I regret is not taking my business to Mercedes Benz before. An absolute pleasure to do business with him (don't let him retire! You will loose your best sales person)

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DealerRater May 17, 2021

Warren is a very knowledgeable Sales Associate. He was able to explain all of the new latest features that Mercedes added for 2021, which were significant. After Delivery was complete in the back and before we took possession of the SUV, Warren also looked over the vehicle and cleaned up any minor smudge that he found. His attention to detail was outstanding and what we would expect from a Luxury Dealership.

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DealerRater May 15, 2021

This will be the 6th car I have bought or leased at this dealership. Especially Ernie Debus, has made my experience easy and pleasant. But everyone on the staff have been a pleasure to deal with.

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DealerRater May 15, 2021

Harry is very helpful. Really really really really really really really really really really really really really really really really really really really really helpful

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DealerRater May 11, 2021

This is my second car purchased in two months through Steve Weigel (sales) and Vic Jone (finance). They are friendly, professional, and knowledgeable about the products. Especially, Steve have been staying connected with me through phone calls and txt msg during the period of searching, purchasing, servicing as well as certification. He is clearly making efforts to give your purchase an impressive experience to enjoy and remember. Enjoyed the cars and the experience here.

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DealerRater May 7, 2021

Mr Harry Anderson and mr will Russ were very nice,friendly,and helpful they are the main reason I will only deal with Mercedes neworleans

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DealerRater May 7, 2021

Certified 2020 had 2 DEEP gashes on the inside passenger door and 2 holes in the carpet of the cargo area which I didn’t notice until after the purchase when I got it home. I would think these should have been noted; probably would have waited to buy at a later date. Just doesn’t seem right.

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DealerRater May 6, 2021

Steve Weigel was great to work with. He was very professional, courteous and patient and helped me find the perfect vehicle. The whole buying experience was top notch and I would definitely recommend this dealership to others.

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DealerRater May 5, 2021

The service was pretty good Not what I would expect from a Mercedes dealership but it was fine Nothing exceptional or memorable Just pretty good

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DealerRater May 5, 2021

Everyone is very courteous and fair, Herbert Singleton always goes above and beyond to help me with anything that we need. I highly recommend Mr. Herbert

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DealerRater May 5, 2021

Mike Tyson did a great job. Love the customer service at Mercedes of New Orleans. We will return when looking for another car. Thanks again.

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DealerRater May 5, 2021

Very professional, courteous and helpful. Would recommend Benson Mercedes to all I know. Even when mistakes are made, they are committed to an agreeable solution. Thanks to Herbert Singleton and Vic Jones.

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DealerRater May 5, 2021

Certified 2018 gle 350 was filthy inside and out. It was hard for us to decide on this car. If it had not been for salesperson the sale wouldn’t have happened.

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DealerRater May 5, 2021

Very friendly and accommodating staff and service team. Only concern was process timing and wait time at dealership. The friendliness and quality of product and service helped make up for extended wait time.

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DealerRater May 4, 2021

Great experience! from a great team. Thank You Clay, Steven, Will and Jerry for a great buying experience definitely will recommend to family and friends.

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DealerRater May 4, 2021

I really enjoyed the service I received at Mercedes Benz of New Orleans, my sales representative was awesome and the finance guy was super. Stephen Mcdonald was awesome.

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DealerRater May 4, 2021

Mr. Bui, Ms. Jackson, Mr. Jones & Mr. Van were all incredibly helpful and diligent in assisting me with my CPO purchase & trade this past month. I have nothing but good things to say about the way I was treated from start to finish. The staff at MB of NO has gained my business and more importantly, my trust. From Sales to finance to service, I wish I could give 10 STARS. I highly recommend seeing this team for your new or pre-owned needs! - Jeremy S.

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DealerRater Apr 30, 2021

This is the second purchase from this dealership! My salesperson, Ernie Debus, is the reason I keep returning. His demeanor is professional and thorough. He makes sure that I understand all the settings as well as programming everything for me ! His follow up phone call means a lot and when I have had to call his cell with a question, he helps me! I will continue to return to this dealership because of the quality of the salesperson, Ernie Debus!

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DealerRater Apr 30, 2021

Mike Tyson is thee best! Great experience I’m an forever customer!!! Customer service was awesome... love love love thankful was well worth it! I will be back to purchase my next car when it’s time to upgrade!!!

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DealerRater Apr 29, 2021

The staff were friendly and professional. The show my wife great respect and true care and concern. Stephen is great to work with.. This is our second vehicle with him. The dealer ship is very clean and orderly. Also, we like the coffee machine and snacks provided.

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DealerRater Apr 28, 2021

Nice ambience and efficient, caring service. I plan to return for my next car purchase as well. Particularly loved working with Michael Williams. Highly recommend!

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DealerRater Apr 28, 2021

Warren Purvis was a great salesman. Very friendly and easy to work with. He was informative and very quick to answer any questions and make my experience easy. From lease to purchase, the process was smooth. Thanks!

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DealerRater Apr 27, 2021

Austin was amazing from start to finish And was more than helpful. He took his time with us to make sure we felt comfortable with the process of purchasing our first Mercedes!! We couldn’t be happier with the whole experience!! Thank you for everything Austin! Kristen & Kevin

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DealerRater Apr 24, 2021

Warren Purvis was excellent. He listened to our needs and he was very informative when we had questions. I have had experiences with pushy sale people but Warren was totally the opposite. He was patient with us. He was awesome 💯💯

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DealerRater Apr 23, 2021

Great salesman and manager! Dennis Lee was very helpful and easy to work with. After checking numerous dealers while I was out of town Mercedes Benz of New Orleans had the car I was looking for and Dennis did an excellent job of showing the car and features of the car, the dealership and Mercedes Benz.

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DealerRater Apr 23, 2021

Excellent care and service. Michael Tyson and mr Vic the financial manager really went the extra mile to make our experience enjoyable and informative. We really appreciate them.

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DealerRater Apr 19, 2021

This was one of the most uncomplicated purchases I've ever experienced. From start to finish with sales to financing. My salesman, Austin Kemper, is top-notch. He thoroughly explained every aspect of the process & what my new GLE 350 did along with all the extra bells & whistles. This was a customized vehicle that someone else ordered but had absolutely everything I wanted plus more! I will no doubt return for my next purchase.

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DealerRater Apr 18, 2021

Mike Tyson and Warren were amazing. They greeted us and listened to what we were looking for. They both ensured we were comfortable while we waited for our new car.

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DealerRater Apr 17, 2021

Had the best experience and I love my new car! My salesman, Mark, was very helpful, informative, and patient. I love that he did a follow up call to make sure I was happy.😁

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DealerRater Apr 17, 2021

Excellent purchasing experience. Courteous sales staff. Good selection of vehicles. This is my second Mercedes purchase, and it was clear again that MB is superior.

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DealerRater Apr 17, 2021

Mr. Dennis was wonderful from the moment I walked in dealership. He answered every question I asked and explained anything I didn’t understand. I will recommend him to anyone I know wanting a Mercedes.

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DealerRater Apr 17, 2021

Salesman Warren was patient and knowledgeable about the vehicles. Didn’t feel pressured at any time. Mr. Vic in finance was very helpful also. Thanks

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DealerRater Apr 17, 2021

Fantastic car buying experience! Austin helped me every step of the way and went above and beyond with his customer service and sales skills! I am a Mercedes Owner for life now!

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DealerRater Apr 15, 2021

Great dealership with nice service. A lot of available vehicles for customer. Steve did a great job as well by introducing all kinds of vehicle to us and finally made the deal happen. We enjoy the new Benz very much.

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DealerRater Apr 12, 2021

This is my third vehicle I purchased with this dealership and I cannot say enough good things about the facility and the people that work there. All very friendly and professional.

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DealerRater Apr 7, 2021

Warren was an incredible and patient salesman offering me several hours of his Saturday just to finding me the car that was the perfect fit!

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DealerRater Apr 5, 2021

I purchased my very first Mercedes from Mercedes-Benz of New Orleans! Austin Kemper was amazing! He was super genuine, super patient, and super professional! The service was excellent and everyone was super friendly and helpful!

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DealerRater Apr 5, 2021

The service was excellent and would recommend others in the future. Herbert Singleton was professional and courteous throughout my experience at Mercedes Benz of New Orleans.

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DealerRater Apr 2, 2021

Just purchased my first Mercedes from Mercedes Benz of New Orleans. Stephen was a wonderful help. 2 young person walking and it seem like no one wanted to help us. Typically when young people walk in to a Mercedes dealer most people think you can’t afford it or just window shop. Appreciate Stephen for taking his time to talk to us and help us out and try to get us the price we wanted quick and fast. Would recommend Stephen Macdonald to everyone great sale rep. And just very nice person in general l!

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DealerRater Apr 2, 2021

Good product. Pricey. I do get tired of the same old sales lines about how little room they have to negotiate. Otherwise, they are friendly.

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DealerRater Mar 31, 2021

Harry Anderson was knowledgeable and attentive. He didn't play games like hold the drivers license and we'll have the car you want in a few days. We're generally pleased with our new GLC 300 except for some of the "Eco" features that you have to remember to turn off at start-up( like the car shuts off while waiting at a stop light.

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DealerRater Mar 30, 2021

Dennis Lee was very professional and knowledgeable. He was able to locate what we was looking to purchase. Also all others we had contact with were very polite. Than you

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DealerRater Mar 26, 2021

Mr Steven was really nice and helped me select the perfect vehicle for me. I am pleased with my 2021 gla 250. Keep up the great work!

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DealerRater Mar 26, 2021

Austin was great to work with. Thanks for making the experience of buying our car easy and hassle free. Thanks to Jason also for all of his help!!! Overall from the time we walked in to the time we walked out, it was a wonderful experience!

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DealerRater Mar 26, 2021

Excellent experience all around -I traded in a vehicle for another used car and the process was as quick and pleasant as possible. I would highly recommend!

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DealerRater Mar 26, 2021

I have been buying and leasing cars from Benson Mercedes Benz since 1982. That about says it all. The dealership is a delight to deal with.

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DealerRater Mar 25, 2021

Very pleasant and professional experience at Mercedes-Benz of New Orleans. Anas Algara was extremely easy to work with. Thank you for getting me in the car that I wanted so quickly.

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DealerRater Mar 25, 2021

I was very pleased with my experience at MBNOLA. This was my first time purchasing a vehicle from this dealership and I was impressed with their professionalism.

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DealerRater Mar 23, 2021

Ive been with Mr. Mike Tyson for over 10 years now. I continue to buy Mercedes because of him, Richard and John Bioc in service.

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DealerRater Mar 17, 2021

Warren the salesperson was open, friendly and personable. I did not expect to be treated that well in Metairie. The finance person, Will, was personable and informative.

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DealerRater Mar 17, 2021

Dennis was a pleasure to work with. He was extremely helpful. He kwpt me updated throughout the process. I would absolutely work with Dennis again.

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DealerRater Mar 17, 2021

Mr. Vic Jones was very thorough in explaining the details of the purchase. Mr. Warren Purvis is a superb salesman and stayed in contact throughout the buying process. The staff was engaging and warm during each visit. Will recommend to family and friends. Thank you for a great experience.

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DealerRater Mar 16, 2021

Stephen MacDonald, our salesperson, is terrific. He goes out of his way to accommodate on selection, schedule and needs. This is our second purchase through Stephen and we know our service life experience on our newest vehicle through Nick Mena will continue to be superb as it was earlier.

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DealerRater Mar 11, 2021

Everyone I spoke with there was professional and courteous. The vehicle was exactly what I wanted and I couldn't have been happier. I would absolutely recommend them to anyone looking for a vehicle.

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DealerRater Mar 10, 2021

I would recommend friend's and family my sales person was awesome very friendly very professional place was clean everyone was very helpful price was great thank you Harry Anderson.

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DealerRater Mar 9, 2021

Excellent dealership Robert, Katie, and Ernie always make feel like part of the family. I have enjoyed doing business with Mercedes Benz of New Orleans for the past 35 years.

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DealerRater Mar 4, 2021

Great experience as all ways. Jeanne is thoughtful and very knowledgeable. I can call her anytime, she will make time for me, what more can you ask for?

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DealerRater Mar 4, 2021

Excellent experience from start to finish. I would highly recommend that you consider purchasing your next vehicle from this great team. Customer service is definitely a big part of their culture.

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DealerRater Mar 3, 2021

BEST DEALERSHIP IN LA ! ROBERT TAYLOR: Best in making sure all is done perfectly! Ernie Debus: Always looking out for the best buy & staying away from problems. Have bought over 10 + cars from dealership since 1965.

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DealerRater Mar 3, 2021

Everyone was friendly and knowledgeable. Our first purchase of a Mercedes. We are very happy with our decision. From being greeted at the entrance to close of sale, everyone made the experience friendly and easy.

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DealerRater Mar 3, 2021

The dealership was great. This is my first experience with Mercedes and will likely stay with them for a long time. The service was excellent. Austin was extremely helpful.

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DealerRater Mar 2, 2021

Great experience as always with Mercedes Benz. This is my fifth Mercedes Benz purchase. Herb & Will made my purchase all the better with their expertise and their outgoing excellence that the both of them showed to my husband & I. We will be back soon.

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DealerRater Feb 28, 2021

Austin is down to earth and professional. He was very patient with us and answered every question we had. He walked us right to the vehicle we were looking for. The purchase was quick and never felt pressured. I would recommend him to anyone I know looking to buy a vehicle.

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DealerRater Feb 28, 2021

Great experience at dealership. Very professional and friendly dealership. Both at sales and service excellent experience. Mr. Baldwin at service and Mr. Austin at sales are excellent. Enjoying my car.

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DealerRater Feb 27, 2021

The dealership was busy, however Steve assisted me with the vehicle I was interested in quickly and proceeded to facilitate the transaction in a timely manner

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DealerRater Feb 26, 2021

Great experience. Enjoying my Mercedes! Warren is very good at what he does. Explained the ins and outs of the vehicle and was very nice.

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DealerRater Feb 23, 2021

All went smoothly, although we had to come back a few times to sign additional paperwork, it was no problem. Car drives well and my wife and I are very satisfied.

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DealerRater Feb 22, 2021

Our experience here was unlike any other dealership we have ever been to. From the moment we arrived, until we left, Austin was a true professional who made us feel welcome and comfortable the whole time we were there.(which was almost 5 hours) There was no pressuring and the financing part was effortless. Thanks Austin and Mr Vic for making our first Mercedes purchase an enjoyable experience!

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DealerRater Feb 22, 2021

Was very knowledgeable about what I wanted,Mark took the time out to find the exact color I was looking for. Would highly recommend a friend.

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DealerRater Feb 22, 2021

Steve Weigle was excellent and made this purchase easy. I found him helpful without being pushy. I highly recommend him. I felt very appreciated and important.

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DealerRater Feb 19, 2021

Had misconceived notion that this particular Mercedes dealership would be too busy to aid me in purchasing my 1st Mercedes. I went to other dealerships in smaller cities and walked away from them with rather lackluster results and a loss of faith that I would get the car that I always dreamt of. Before giving up completely on my hopes of getting a G wagon within my lifetime, I gave Mercedes of New Orleans a call, and a visit, and they showed me why they receive such high praise and why they are always busy with customers. The staff did ...

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DealerRater Feb 19, 2021

Great experience. Was a pleasure meeting the staff. Sales person was very knowledgeable of the vehicle we were purchasing. Had a great time it was a pleasure working with Warren.

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DealerRater Feb 19, 2021

Great overall experience. Jeannie Fitzgerald was a big help and made everything easy. Good service department. Will continue to do business with Mercedes of New Orleans..

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DealerRater Feb 19, 2021

Mark was really amazing really happy for all his help thanks for everything you guys done for me to be able to get car Mark really went above and beyond thanks again

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DealerRater Feb 18, 2021

Jeanne provided fantastic service and was very knowledgeable. She made the process incredibly easy and enjoyable for a first time buyer. Would absolutely recommend to friends!

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DealerRater Feb 16, 2021

Amazing Sales person Stephen Macdonald Mr. Rudy Amazing customer service and safety precautions taken I was pleased with all-around service and very happy with the car they sold me thank you Mercedes

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DealerRater Feb 16, 2021

Always a pleasant experience at MBNO. Sales and service staff are friendly and prompt. This dealership is a primary reason why I continue to purchase Mercedes vehicles.

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DealerRater Feb 15, 2021

We had a very friendly and superb experience with the purchase of our new Mercedes GLS 450. Austin helped build and order our newest vehicle to replace the GLS 450 that we already had. Love the vehicle and love this dealership!!

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DealerRater Feb 15, 2021

My sales associate, Michael Williams made the entire selection and purchase so easy and enjoyable. His input and knowledge of available used vehicles was invaluable.

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DealerRater Feb 14, 2021

My salesperson was the best. His salesmanship was extremely professional. His years of service was evident. It was a pleasure to have him a a salesman. I would recommend him always!!!

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DealerRater Feb 13, 2021

Was a great experience. Jeanne was very knowledgeable & professional. I will continue bringing my business there & referring anyone that’s interested in a Mercedes to Jeanne.

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DealerRater Feb 11, 2021

I had a great experience with Mercedes Benz of New Orleans! Both Mike and Will were a pleasure to deal with, and I was able to complete the entire transaction remotely from across the country, plus the price was highly competitive! The only minor issue that I encountered was a lack of explanation for a few steps in the purchase process. For example, there were no instructions included with the purchase forms that were sent to me, which required me to call several times until I was able to get clarification. I would definitely do business with this dealership again!

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DealerRater Feb 11, 2021

Awesome team there at MB of NO! It was great working with them each time. Austin and Will were both a pleasure to work with.

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DealerRater Feb 9, 2021

Harry is lovely! Recommend him 10/10. He moved swiftly, got my car in time. Harry is very responsive to any car questions I have. I love the car.

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DealerRater Feb 5, 2021

The entire staff and process is incredible. This is my 2nd vehicle with this dealership in three years and I am always satisfied. Amazing experience. Everyone always goes above and beyond to get me in the vehicle I want at an unbelievable price. Harry Anderson was an excellent salesman. Will Russ in finance was fantastic and very thorough with an excellent personality. Clay Moret had answers and solutions for us within minutes.

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DealerRater Feb 3, 2021

My salesmen went above and beyond to get me the car i wanted. He kept in touch with me and communicated the process until i received my new car. It is my 5th care with him and have had no issues with any of them.

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DealerRater Feb 2, 2021

Jeanne Fitzgerald is the most considerate car saleswoman on planet. We adore her. She knows our needs & goes above & beyond to make sure we are happy & well taken care of. Its yhe utmost in customer service. Probably the main reason we returned for a second Mercedes.

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DealerRater Feb 2, 2021

My sale men was good he made sure I was well taken care of the whole time I was there , I really felt comfortable ,thanks a lot

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DealerRater Jan 30, 2021

I walked into the Mercedes-Benz of New Orleans just to take a look at the 3rd vehicle on my consideration list in order to finalize my vehicle purchase. At this time, I already have an SUV in mind from another brand that I thought I wanted. But working with Mark was such an absolute joy and pleasure. He listened to my needs, he was very knowledgeable about the product, very detail oriented, he answered all my questions, he provided me several options to consider, he was very patient with me, very genuine, very friendly, he went above and beyond during ...

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DealerRater Jan 30, 2021

The service at Mercedes Benz is exceptional. I came in and told Jeanne exactly what I was looking for and she found me the perfect match. I am in love with my new vehicle. Jeanne sold me my very first Mercedes and I’m thrilled she was able to sell me my new one.

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DealerRater Jan 29, 2021

I had to special order my vehicle and the entire team at Mercedes Benz of New Orleans was great to work with, kept me updated and even stayed late, after normal closing hours, to deliver it to me when arrived at the Dealership late one afternoon. Jason Menesses, Clay Moret and their whole team will take good care of you. I highly recommend them when it’s time for your next vehicle.

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DealerRater Jan 29, 2021

Steve made the buying process really easy and pain free. He was attentive and explained all the features for the car. Steve still checks in on me periodically to make sure everything is ok. Thanks Steve

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DealerRater Jan 29, 2021

Great experience from start to finish. Mr. Anderson and Mr. Russ were very knowledgeable and helpful as was everyone I came in contact with. Thanks

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DealerRater Jan 29, 2021

My daughter was shopping for her first car and was sure she knew what she wanted. Turned out that car was not a good fit because she could not see well over the dash. She was so upset and ready to bolt but Mark spoke kindly, listened patiently, and showed her numerous cars until she found her perfect fit in the Mercedes-Benz C300. I can not thank Mark enough for being there and showing her she was important. Of course, I wanted her in a car with great safety features, low miles and a fair price. Mark managed to find ...

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DealerRater Jan 27, 2021

I came in with no appointment. It made no difference. We received excellent service through the entire process. Stephen treated us like he knew us.

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DealerRater Jan 27, 2021

Ernie Debus has a wealth of knowledge about Mercedes. Discussing the performance, features and engineering goes beyond sales with Ernie. It's as though you are speaking with the engineer who designed the car. Zero pressure!

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DealerRater Jan 26, 2021

When we arrived on January 9th everyone was very nice to us. The service manager showed us around the shop and answered every question we had. Denise helped out with all other questions that we needed. He showed me everything about the car we purchased

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