Customer Testimonials

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DealerRater Jun 23, 2022

Mercedes Benz of New Orleans offered great customer service and speedy service from all the staff involved with the purchase.

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DealerRater Jun 18, 2022

Responds quickly to your needs for a car. Very helpful in working towards your needs .

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DealerRater Jun 18, 2022

Very professional service was excellent salesman went the extra mile to make the sale happen. Beyond satisfied with my experience at the dealership.

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DealerRater Jun 15, 2022

Really enjoyed my experience. Love my purchase. Herb and Vic were very informative, knowledgeable, and "down-to-earth" professionals. It has been a pleasure doing business there and we look forward to a long relationship in the future.

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DealerRater Jun 15, 2022

Hello Everyone I was browsing the internet and I saw a lot of testimonies at first I thought it was a scam until I saw so many testimonies about it, how Hacker GHOST CHAMPION WIZARD gave them the Proof of their jobs. I want to testify about Ghost Champion Hacker which is the biggest hacker in the world. I was very down with a lot of problems I invested my saving of 348,298 dollars with an online company called Coinshareinvestment. In the UK after a short period of 8month I contact them I want to withdraw my funds so I can ...

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DealerRater Jun 14, 2022

The people at the dealership were helpful and knowledgeable. It was a pleasure doing business with them.

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DealerRater Jun 10, 2022

Ernie is the best! Very professional and knowledgeable. He took his time to go over all the new features. Wonderful experience.

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DealerRater Jun 8, 2022

Very professional and helpful. My Fourth purchase at this dealership. Mr Mike Williams my salesman.

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DealerRater Jun 3, 2022

Excellent service ,very informative ,personable and a pleasure to do business with. Telling all my friends!

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DealerRater Jun 3, 2022

Top notch service!! Jason was very professional & knowledgeable. Highly recommend this dealership.Great sales staff too.

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DealerRater Jun 3, 2022

Great service and care for the customer. Knowledgeable about the vehicles and follow up after purchase was appreciated.

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DealerRater Jun 1, 2022

Mr Hebert was excellent. Very first class service. He was very patient and very hands on with his knowledge of the vehicle

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DealerRater May 28, 2022

excellent service, very good staff and very good treatment. I would definitely recommend it to all my friends… thank you.

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DealerRater May 28, 2022

Very professional and courteous was a very pleasant experience would highly recommend to anyone else dealing with Mercedes of New Orleans

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DealerRater May 27, 2022

I had a very pleasant experience purchasing my car from the salesman and this dealership!

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DealerRater May 26, 2022

Our sales professional (Dennis) was outstanding through the entire process. No pressure, no gimmicks just straight up professionalism.

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DealerRater May 25, 2022

Jeanne Fitzgerald and Stephen Macdonald are great. Would recommend them to my friends. The dealership is always clean and inviting.

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DealerRater May 24, 2022

Since I already knew I wanted a Mercedes Benz selling was a non issue. The gentleman I worked with helped me find the vehicle that fit me the best. The whole process was easy and pleasurable.

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DealerRater May 19, 2022

Everything was AMAZING! Mr. Macdonald was phenomenal from the day I walked into the Mercedes until the process was completed. I was team Lexus until this great experience! I will always love my Lexus, but Mr. Macdonald WOW me with Mercedes! Thanks again for the great customer service!

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DealerRater May 19, 2022

The salesman was very patient with all of our questions on the electric vehicle and had the expert technician answer the questions we had about setting up at home charging. Wonderful experience and amazing vehicle.

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DealerRater May 19, 2022

I have been buying Mercedes from this dealership since the early 1990s. I have always had a good experience with the dealer

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DealerRater May 18, 2022

The dealership was clean and welcoming. Everyone greeted me as I walked through the door.

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DealerRater May 18, 2022

A great sales man who is very professional. This is the 7th vehicle I purchased from the same sales man. I consider him a friend He did a great job of keeping me informed on delays in shipping to the dealership.

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DealerRater May 14, 2022

Everything was Handel on a Professional level. Out Standing Service. Will recommend Dealership to my Family and Friends.Mr. Stephen MacDonald was Amazing. Job well done.

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DealerRater May 13, 2022

My experience was wonderful! My salesman Steven Bui was so accommodating from beginning to end. Everyone at the dealership exhibited superb customer service, and my time in the financing department was a quick and smooth transaction. Vic Jones was such a pleasure!

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DealerRater May 11, 2022

pleasant hassle free. Of course, given the current car market there is nothing to haggle about anyway.

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DealerRater May 10, 2022

Good post. Someone stole $70,000 from me once (crypto). It took me 1 month with the help of B A C K E N D R E C O V E R at R E S C U E T E A M dot C O M and a bunch of stress to finally get it back but it was a learning experience. Ever since then I have had to tighten up my online presence. If anyone reading this has a similar issue, I recommend using them to recover your lost funds.

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DealerRater May 5, 2022

Michael Williams was very informative and personal. I would not only recommend this dealership but also him. If you need a new or used car, he is the man to talk to.

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DealerRater May 5, 2022

Professional staff. Overall good experience. Sales personnel are knowledgeable and helpful. Finance personnel are good to work with.

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DealerRater May 5, 2022

Austin and Will were extremely helpful and straightforward with me. I recommend this team to anyone looking to buy a car.

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DealerRater May 5, 2022

I went there to order my car and Dennis was very nice, helped me with the order and sent me updates throughout the waiting period. When I received the car they had most of the paperwork done and everything went pretty smooth.

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DealerRater May 4, 2022

Great experience at MB of NO. My car was factory delayed and my salesman Stephen kept me updated throughout the process. I had a financial problem the week my car arrived and the dealer graciously gave an extra week on a car the could have easily sold right away. Thanks, i'll be back for my next one!

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DealerRater May 4, 2022

Very kind. Knowledge about my vehicle. All associates were friendly and helpful. Dennis made it all so easy.

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DealerRater May 4, 2022

It was a good experience just very very long. Sales person was wonderful and helpful however, when I called with a question a few days later - I still have t heard back. Other then that- good experience

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DealerRater May 3, 2022

MR. Macdonald is an amazing sales men. He really gave them the MB treatment! Above and beyond my expectations.

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DealerRater Apr 26, 2022

Best experience ever. Walked in. No pressure. Had answers for all of my questions. Super fast paperwork process. Great prices. Awesome follow up over the next few days. If your looking for an awesome car with awesome sales team, this is where you need to shop.

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DealerRater Apr 26, 2022

Austin and Vic were absolutely the best. Very thorough, kind, and patient. They made my experience so much Korean than expected. I'd buy all my cars from them, every single time! Lol. Thanks Austin and Vic!

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DealerRater Apr 22, 2022

Stephen was amazing. I am a first-time buyer. He was so helpful. And kind

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DealerRater Apr 21, 2022

Professional and helpful. Harry explained everything clearly and kept his word. He was fast and worked effectively with me via email too.

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DealerRater Apr 18, 2022

The dealership was extremely welcoming from the moment we walked through the door. Our salesperson, Stephen McDonald, is the most attentive and knowledgeable salesperson that we have encountered. The dealership is staffed with people that are very cordial at ever turn.

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DealerRater Apr 18, 2022

I am a return customer thanks to the excellent service and attention provided by Mike Williams.

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DealerRater Apr 13, 2022

Scotty always provides top notch service. He truly goes above and beyond for his clients. Thanks Scotty for a wonderful service experience.

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DealerRater Apr 10, 2022

Lawrence and Warren were both amazing at my visit. Lawrence made sure that our vehicles were serviced properly and in a timely manner. Warren did an excellent job with the sell of my new vehicle.

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DealerRater Apr 9, 2022

I know Clay for 9 years now. He is the most honest man I have seen in this business. Car business is busy from no where. Despite all this, I have never seen him eating without praying first. He was one of the best managers I had in the car business. I just wanted to say thank you.🙏🏼😎 boo boo

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DealerRater Apr 7, 2022

It was all good. The Salesman was very polite and knowledgeable; Enjoyed the visit with this dealership.

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DealerRater Apr 6, 2022

Professional, Courteous and Customer Service Friendly Dealership. Salesman are knowledgeable and helpful. The purchase experience is easy relative to detail and follow up.

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DealerRater Apr 6, 2022

Mr Stephen (salesman) and Will(finance manager) made the entire buying process smooth and swift!!!

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DealerRater Apr 5, 2022

Customer service was excellent. Melissa was a sweetheart! She found the car I asked for, but it was being serviced so she delivered it to me from New Orleans to Summit MIssissippi.

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DealerRater Apr 2, 2022

Dealership was very clean and inviting, salesperson was extremely helpful and polite. The process could have gone a little quicker than it did but sometimes those things take longer than expected.

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DealerRater Apr 2, 2022

The dealership was awesome. Everyone was welcoming and friendly. If I had a question they would always respond in a timely manner.

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DealerRater Mar 31, 2022

Jeannie Fitzgerald is an exceptional sales representative. She followed me closely throughout my ownership of my first car and she was with me as I purchased my 2022 GLA. I am very satisfied with Mercedes-Benz of New Orleans.

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DealerRater Mar 26, 2022

Great care and customer service. Really enjoyed the staff and the time they took to help us get the best car

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DealerRater Mar 25, 2022

Excellent, from the Sales Person all the way to Final financing and Purchase, plys Car Instructions

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DealerRater Mar 17, 2022

Sales person Ernie was very helpful and made the process quick, easy and convenient. Very satisfied with the transaction.

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DealerRater Mar 17, 2022

Steven Bui made the experience pleasant. We were a faithful BMW consumer but was impressed with the Mercedes GLC 300 AMG performance and outstanding body style. Mercedes Benson New Orleans is backed by Gayle Benson so really sealed our confidence.

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DealerRater Mar 17, 2022

Excellent Buying Experience With Mr . Harry Anderson ..!! Very Knowledgeable, Not Pushy ,Very Patient ... 10 Star Service !!!

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DealerRater Mar 13, 2022

The sales consultant was very nice, when I pick up the new vehicle, he take time and explained all features function on new car.

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DealerRater Mar 8, 2022

Herbert was extremely helpful in helping my wife and I choose the vehicle that was best for us. Herbert’s professionalism and over all knowledge of MB is unmatched. He was always there if we had any questions and went above and beyond in getting us our HUD when it looked like it wouldn’t be there because of a chip shortage.

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DealerRater Mar 8, 2022

Always excellent service, very patience courteous. Willing to offer more explanation if needed and time

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DealerRater Mar 8, 2022

I needed my Service B9, and contacted MB NO through Facebook page. Somebody contacted me shortly, and I had my appointment scheduled at my convenience, in no time. The service advisor kept me updated on the work progress, suggested what was best for me. I agreed for them to do what I could afford at the time, picked up my car when told. Outstanding job! Great team! Thank you all kindly

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DealerRater Mar 6, 2022

Harry Anderson in sales is a superstar. He was extremely responsive, knowledgeable and understanding. You will never find a better sales person at an automobile dealership.

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DealerRater Mar 5, 2022

Scotty has been by service advisor for almost three years. When I tell you he is the best and always goes above and beyond. Mercedes is so blessed to have him. He would be the reason I would buy another vehicle because he represents what Mercedes customer service should be.

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DealerRater Mar 4, 2022

Great customer service and an all around great experience. I am a very satisfied customer.

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DealerRater Mar 4, 2022

Pleasant helpful not pushy sales people. Great cars at at good price. Two more words.

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DealerRater Mar 4, 2022

I was extremely satisfied with service and vehicle. The salesman was very helpful and very knowledgeable.

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DealerRater Mar 1, 2022

So often complaints are made in the service industry, however, the same energy should be devoted to highlighting exceptional personnel. Scotty Hutton is extraordinary. His insight, availability and demeanor are stellar. We feel we have a trusted partner in the maintenance of our automobile. Scotty’s performance in Service has actually affected Sales, as he is the top reason we are selecting another Mercedes-Benz for our next vehicle. We hope the management team sees Scotty’s efforts and values his work ethic and devotion to delivering an outstanding customer experience.

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DealerRater Feb 25, 2022

We had a wonderful experience working with Mercedes Benz of New Orleans! The service was first class all around!

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DealerRater Feb 22, 2022

Really was satisfied with the dealership and the salesman I like to experiment I had

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DealerRater Feb 18, 2022

I was ambivalent about buying a Mercedes, however Ernie made it easy. Thank you! Nate

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DealerRater Feb 18, 2022

Very polite and professional people. I felt valued and respected. I will return to MB of NOLA

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DealerRater Feb 15, 2022

Very professional, thorough and fair. Sales representative exceeded our expectations. Great place to buy a car!

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DealerRater Feb 15, 2022

Great experience. Very well organized dealer with attention to costumer needs. Individual personal assistant assigned very helpful

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DealerRater Feb 12, 2022

Mike Williams was a great salesman! Great personality! Always called us back and kept us very updated on our car.

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DealerRater Feb 10, 2022

Herbert was courteous, professional and knowledgeable. I absolutely hate dealerships but this experience was different. We are pleased with our vehicle. It was most definitely worth the wait.

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DealerRater Feb 10, 2022

The salesperson Stephen was great with keeping me updated on the status of the car. I would highly recommend the dealer!

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DealerRater Feb 10, 2022

MB New Orleans has an excellent staff. Austin was a really great salesman and super knowledgeable.

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DealerRater Feb 4, 2022

Very well taken care of at this dealership. The Mercedes GLE 350 with only 26k miles was like new. They detailed this vehicle prior to me closing the deal and driving away and this 3 year old SUV could have been on the showroom next to the 2022 90k cars. Except for the model that would give the year away, you would think it was brand new. Thanks for Dennis Lee for working with my son and I on closing this deal with no issues. Easy financing as well. Great dealership. Great team there. I also thought the price vs miles was the ...

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DealerRater Feb 3, 2022

Excellent turn around time on calls and texts. Sales agent was very attentive to getting all questions answered from the tech and mechanics prior to purchase. Fast and Great experience for our very busy schedules!

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DealerRater Feb 3, 2022

Painless! Thank you to Mr. Warren and Mr. Vic for getting us in and out in about a hour! I was surprised to see that they had such a great selection of used cars. We really like the Honda Accord we purchased and appreciate a good price in this crazy market.

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DealerRater Feb 3, 2022

Efficient, Reliable and trustworthy 1.2.3.4.5.6.7,8,9,10,11

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DealerRater Feb 3, 2022

They have great service at this dealership and they really listen to what you want and work with you to get the best deal!

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DealerRater Feb 2, 2022

Austin ( my salesman) was concerning, kind, patient and over all very professional. I would recommend.

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DealerRater Feb 2, 2022

Very good customer service. Mr. Warren was really helpful and answered all of our questions. Very happy with my car and the experience.

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DealerRater Feb 1, 2022

I searched the entire country for the exact vehicle I was looking for. MBofNO was the only dealership that did try to hit me with a market adjustment. Will definitely remember that in the future. Steven Bui made me feel like I was his only client and worked hard to get me in the exact vehicle I was looking for without feeling pushed to compromise.

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DealerRater Jan 27, 2022

Very kind and professional people show me the car right away and explain to me everything.

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DealerRater Jan 26, 2022

I can’t say enough good things about my car buying expecting with Mercedes-Benz of New Orleans. It’s hard to find a car dealership that really cares about their clients and values the long term, loyal relationship of its customers! It speaks volumes about this dealership that they are not charging their customers a market adjustment due to the current supply and demand issues that all car dealerships are facing. The staff went above and beyond to ensure any problems I had were taken care of. Any issues were addressed quickly with minimal inconvenience to my day to day ...

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DealerRater Jan 21, 2022

Scotty is an excellent advisor. He goes above and beyond to ensure that the customer is provided with exceptional service.

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DealerRater Jan 20, 2022

I really appreciate the personal attention given by Jeanne my sales person plus the positive attitude and assistance of both Scott and Richard in the service department

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DealerRater Jan 19, 2022

The dealership experience was AWESOME. I was pleased from the moment I walked into the door.

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DealerRater Jan 19, 2022

Jeanene made the process seamless. The best service that can be offered. I walked in and out with my car.

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DealerRater Jan 19, 2022

So impressed by the entire process here. From the initial discussions, to ordering, to arrival and pickup - Austin was so helpful in facilitating everything and truly paid attention to what I was looking for in a new car purchase. The whole experience was unmatched as far as customer service (and I love my new car!)

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DealerRater Jan 18, 2022

This was my 1st purchase from Mercedes and because of Jeannie I will be back! Such a breath of fresh air in car buying.

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DealerRater Jan 15, 2022

The Sales team was great and really paid attention to my needs. My salesman Stephen personally delivered the vehicle to my house to help me surprise my wife for Christmas! She’s loves the vehicle! Thanks!

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DealerRater Jan 12, 2022

Everyone there was amazing. A special thanks to Mr. Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can’t say enough about the three gentlemen that helped me except for the fact that they were absolute angels, definitely God sent. Because of them, I will tell everyone where to go, and I’m certain I’ll be back! 🙂

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Cars Jun 29, 2020

To give an idea of how well this buying experience was would be difficult. My secretary found the car I wanted at a price lower than I expected to spend. I contacted the dealer via Cars.com. Ernie got back with me in about 20 minutes. I asked for a buyers order and a video any imperfection on the car. I contacted my credit union who called and verified the funds available. I went the next day and signed paperwork. There was a problem that the door on the passenger side but Ernie had already put the car in the shop ...

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Cars Mar 18, 2019

Denise Gueniot I bought my first Mercedes with the help of our awesome Sales Rep, James Willis. The experience exceeded our expectations. James was very helpful, knowledgeable and an all around super nice guy. He was very patient and never made us feel pressured. He made us feel like we not only purchased a vehicle, but made a friend. Every body else we worked with also treated us like family. I highly recommend this business.

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Cars Jan 20, 2018

Mr. Bobby Regan was wonderful, professional and most helpful. He solved my problem promptly and was most kind. I was on my way to Alexandria and most satisfied.

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DealerRater Jun 23, 2022

Mercedes Benz of New Orleans offered great customer service and speedy service from all the staff involved with the purchase.

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DealerRater Jun 18, 2022

Responds quickly to your needs for a car. Very helpful in working towards your needs .

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DealerRater Jun 18, 2022

Very professional service was excellent salesman went the extra mile to make the sale happen. Beyond satisfied with my experience at the dealership.

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DealerRater Jun 15, 2022

Really enjoyed my experience. Love my purchase. Herb and Vic were very informative, knowledgeable, and "down-to-earth" professionals. It has been a pleasure doing business there and we look forward to a long relationship in the future.

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DealerRater Jun 15, 2022

Hello Everyone I was browsing the internet and I saw a lot of testimonies at first I thought it was a scam until I saw so many testimonies about it, how Hacker GHOST CHAMPION WIZARD gave them the Proof of their jobs. I want to testify about Ghost Champion Hacker which is the biggest hacker in the world. I was very down with a lot of problems I invested my saving of 348,298 dollars with an online company called Coinshareinvestment. In the UK after a short period of 8month I contact them I want to withdraw my funds so I can ...

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DealerRater Jun 14, 2022

The people at the dealership were helpful and knowledgeable. It was a pleasure doing business with them.

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DealerRater Jun 10, 2022

Ernie is the best! Very professional and knowledgeable. He took his time to go over all the new features. Wonderful experience.

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DealerRater Jun 8, 2022

Very professional and helpful. My Fourth purchase at this dealership. Mr Mike Williams my salesman.

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DealerRater Jun 3, 2022

Excellent service ,very informative ,personable and a pleasure to do business with. Telling all my friends!

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DealerRater Jun 3, 2022

Top notch service!! Jason was very professional & knowledgeable. Highly recommend this dealership.Great sales staff too.

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DealerRater Jun 3, 2022

Great service and care for the customer. Knowledgeable about the vehicles and follow up after purchase was appreciated.

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DealerRater Jun 1, 2022

Mr Hebert was excellent. Very first class service. He was very patient and very hands on with his knowledge of the vehicle

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DealerRater May 28, 2022

excellent service, very good staff and very good treatment. I would definitely recommend it to all my friends… thank you.

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DealerRater May 28, 2022

Very professional and courteous was a very pleasant experience would highly recommend to anyone else dealing with Mercedes of New Orleans

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DealerRater May 27, 2022

I had a very pleasant experience purchasing my car from the salesman and this dealership!

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DealerRater May 26, 2022

Our sales professional (Dennis) was outstanding through the entire process. No pressure, no gimmicks just straight up professionalism.

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DealerRater May 25, 2022

Jeanne Fitzgerald and Stephen Macdonald are great. Would recommend them to my friends. The dealership is always clean and inviting.

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DealerRater May 24, 2022

Since I already knew I wanted a Mercedes Benz selling was a non issue. The gentleman I worked with helped me find the vehicle that fit me the best. The whole process was easy and pleasurable.

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DealerRater May 19, 2022

Everything was AMAZING! Mr. Macdonald was phenomenal from the day I walked into the Mercedes until the process was completed. I was team Lexus until this great experience! I will always love my Lexus, but Mr. Macdonald WOW me with Mercedes! Thanks again for the great customer service!

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DealerRater May 19, 2022

The salesman was very patient with all of our questions on the electric vehicle and had the expert technician answer the questions we had about setting up at home charging. Wonderful experience and amazing vehicle.

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DealerRater May 19, 2022

I have been buying Mercedes from this dealership since the early 1990s. I have always had a good experience with the dealer

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DealerRater May 18, 2022

The dealership was clean and welcoming. Everyone greeted me as I walked through the door.

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DealerRater May 18, 2022

A great sales man who is very professional. This is the 7th vehicle I purchased from the same sales man. I consider him a friend He did a great job of keeping me informed on delays in shipping to the dealership.

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DealerRater May 14, 2022

Everything was Handel on a Professional level. Out Standing Service. Will recommend Dealership to my Family and Friends.Mr. Stephen MacDonald was Amazing. Job well done.

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DealerRater May 13, 2022

My experience was wonderful! My salesman Steven Bui was so accommodating from beginning to end. Everyone at the dealership exhibited superb customer service, and my time in the financing department was a quick and smooth transaction. Vic Jones was such a pleasure!

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DealerRater May 11, 2022

pleasant hassle free. Of course, given the current car market there is nothing to haggle about anyway.

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DealerRater May 10, 2022

Good post. Someone stole $70,000 from me once (crypto). It took me 1 month with the help of B A C K E N D R E C O V E R at R E S C U E T E A M dot C O M and a bunch of stress to finally get it back but it was a learning experience. Ever since then I have had to tighten up my online presence. If anyone reading this has a similar issue, I recommend using them to recover your lost funds.

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DealerRater May 5, 2022

Michael Williams was very informative and personal. I would not only recommend this dealership but also him. If you need a new or used car, he is the man to talk to.

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DealerRater May 5, 2022

Professional staff. Overall good experience. Sales personnel are knowledgeable and helpful. Finance personnel are good to work with.

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DealerRater May 5, 2022

Austin and Will were extremely helpful and straightforward with me. I recommend this team to anyone looking to buy a car.

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DealerRater May 5, 2022

I went there to order my car and Dennis was very nice, helped me with the order and sent me updates throughout the waiting period. When I received the car they had most of the paperwork done and everything went pretty smooth.

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DealerRater May 4, 2022

Great experience at MB of NO. My car was factory delayed and my salesman Stephen kept me updated throughout the process. I had a financial problem the week my car arrived and the dealer graciously gave an extra week on a car the could have easily sold right away. Thanks, i'll be back for my next one!

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DealerRater May 4, 2022

Very kind. Knowledge about my vehicle. All associates were friendly and helpful. Dennis made it all so easy.

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DealerRater May 4, 2022

It was a good experience just very very long. Sales person was wonderful and helpful however, when I called with a question a few days later - I still have t heard back. Other then that- good experience

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DealerRater May 3, 2022

MR. Macdonald is an amazing sales men. He really gave them the MB treatment! Above and beyond my expectations.

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DealerRater Apr 26, 2022

Best experience ever. Walked in. No pressure. Had answers for all of my questions. Super fast paperwork process. Great prices. Awesome follow up over the next few days. If your looking for an awesome car with awesome sales team, this is where you need to shop.

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DealerRater Apr 26, 2022

Austin and Vic were absolutely the best. Very thorough, kind, and patient. They made my experience so much Korean than expected. I'd buy all my cars from them, every single time! Lol. Thanks Austin and Vic!

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DealerRater Apr 22, 2022

Stephen was amazing. I am a first-time buyer. He was so helpful. And kind

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DealerRater Apr 21, 2022

Professional and helpful. Harry explained everything clearly and kept his word. He was fast and worked effectively with me via email too.

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DealerRater Apr 18, 2022

The dealership was extremely welcoming from the moment we walked through the door. Our salesperson, Stephen McDonald, is the most attentive and knowledgeable salesperson that we have encountered. The dealership is staffed with people that are very cordial at ever turn.

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DealerRater Apr 18, 2022

I am a return customer thanks to the excellent service and attention provided by Mike Williams.

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DealerRater Apr 13, 2022

Scotty always provides top notch service. He truly goes above and beyond for his clients. Thanks Scotty for a wonderful service experience.

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DealerRater Apr 10, 2022

Lawrence and Warren were both amazing at my visit. Lawrence made sure that our vehicles were serviced properly and in a timely manner. Warren did an excellent job with the sell of my new vehicle.

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DealerRater Apr 9, 2022

I know Clay for 9 years now. He is the most honest man I have seen in this business. Car business is busy from no where. Despite all this, I have never seen him eating without praying first. He was one of the best managers I had in the car business. I just wanted to say thank you.🙏🏼😎 boo boo

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DealerRater Apr 7, 2022

It was all good. The Salesman was very polite and knowledgeable; Enjoyed the visit with this dealership.

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DealerRater Apr 6, 2022

Professional, Courteous and Customer Service Friendly Dealership. Salesman are knowledgeable and helpful. The purchase experience is easy relative to detail and follow up.

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DealerRater Apr 6, 2022

Mr Stephen (salesman) and Will(finance manager) made the entire buying process smooth and swift!!!

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DealerRater Apr 5, 2022

Customer service was excellent. Melissa was a sweetheart! She found the car I asked for, but it was being serviced so she delivered it to me from New Orleans to Summit MIssissippi.

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DealerRater Apr 2, 2022

Dealership was very clean and inviting, salesperson was extremely helpful and polite. The process could have gone a little quicker than it did but sometimes those things take longer than expected.

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DealerRater Apr 2, 2022

The dealership was awesome. Everyone was welcoming and friendly. If I had a question they would always respond in a timely manner.

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DealerRater Mar 31, 2022

Jeannie Fitzgerald is an exceptional sales representative. She followed me closely throughout my ownership of my first car and she was with me as I purchased my 2022 GLA. I am very satisfied with Mercedes-Benz of New Orleans.

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DealerRater Mar 26, 2022

Great care and customer service. Really enjoyed the staff and the time they took to help us get the best car

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DealerRater Mar 25, 2022

Excellent, from the Sales Person all the way to Final financing and Purchase, plys Car Instructions

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DealerRater Mar 17, 2022

Sales person Ernie was very helpful and made the process quick, easy and convenient. Very satisfied with the transaction.

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DealerRater Mar 17, 2022

Steven Bui made the experience pleasant. We were a faithful BMW consumer but was impressed with the Mercedes GLC 300 AMG performance and outstanding body style. Mercedes Benson New Orleans is backed by Gayle Benson so really sealed our confidence.

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DealerRater Mar 17, 2022

Excellent Buying Experience With Mr . Harry Anderson ..!! Very Knowledgeable, Not Pushy ,Very Patient ... 10 Star Service !!!

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DealerRater Mar 13, 2022

The sales consultant was very nice, when I pick up the new vehicle, he take time and explained all features function on new car.

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DealerRater Mar 8, 2022

Herbert was extremely helpful in helping my wife and I choose the vehicle that was best for us. Herbert’s professionalism and over all knowledge of MB is unmatched. He was always there if we had any questions and went above and beyond in getting us our HUD when it looked like it wouldn’t be there because of a chip shortage.

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DealerRater Mar 8, 2022

Always excellent service, very patience courteous. Willing to offer more explanation if needed and time

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DealerRater Mar 8, 2022

I needed my Service B9, and contacted MB NO through Facebook page. Somebody contacted me shortly, and I had my appointment scheduled at my convenience, in no time. The service advisor kept me updated on the work progress, suggested what was best for me. I agreed for them to do what I could afford at the time, picked up my car when told. Outstanding job! Great team! Thank you all kindly

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DealerRater Mar 6, 2022

Harry Anderson in sales is a superstar. He was extremely responsive, knowledgeable and understanding. You will never find a better sales person at an automobile dealership.

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DealerRater Mar 5, 2022

Scotty has been by service advisor for almost three years. When I tell you he is the best and always goes above and beyond. Mercedes is so blessed to have him. He would be the reason I would buy another vehicle because he represents what Mercedes customer service should be.

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DealerRater Mar 4, 2022

Great customer service and an all around great experience. I am a very satisfied customer.

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DealerRater Mar 4, 2022

Pleasant helpful not pushy sales people. Great cars at at good price. Two more words.

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DealerRater Mar 4, 2022

I was extremely satisfied with service and vehicle. The salesman was very helpful and very knowledgeable.

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DealerRater Mar 1, 2022

So often complaints are made in the service industry, however, the same energy should be devoted to highlighting exceptional personnel. Scotty Hutton is extraordinary. His insight, availability and demeanor are stellar. We feel we have a trusted partner in the maintenance of our automobile. Scotty’s performance in Service has actually affected Sales, as he is the top reason we are selecting another Mercedes-Benz for our next vehicle. We hope the management team sees Scotty’s efforts and values his work ethic and devotion to delivering an outstanding customer experience.

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DealerRater Feb 25, 2022

We had a wonderful experience working with Mercedes Benz of New Orleans! The service was first class all around!

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DealerRater Feb 22, 2022

Really was satisfied with the dealership and the salesman I like to experiment I had

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DealerRater Feb 18, 2022

I was ambivalent about buying a Mercedes, however Ernie made it easy. Thank you! Nate

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DealerRater Feb 18, 2022

Very polite and professional people. I felt valued and respected. I will return to MB of NOLA

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DealerRater Feb 15, 2022

Very professional, thorough and fair. Sales representative exceeded our expectations. Great place to buy a car!

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DealerRater Feb 15, 2022

Great experience. Very well organized dealer with attention to costumer needs. Individual personal assistant assigned very helpful

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DealerRater Feb 12, 2022

Mike Williams was a great salesman! Great personality! Always called us back and kept us very updated on our car.

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DealerRater Feb 10, 2022

Herbert was courteous, professional and knowledgeable. I absolutely hate dealerships but this experience was different. We are pleased with our vehicle. It was most definitely worth the wait.

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DealerRater Feb 10, 2022

The salesperson Stephen was great with keeping me updated on the status of the car. I would highly recommend the dealer!

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DealerRater Feb 10, 2022

MB New Orleans has an excellent staff. Austin was a really great salesman and super knowledgeable.

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DealerRater Feb 4, 2022

Very well taken care of at this dealership. The Mercedes GLE 350 with only 26k miles was like new. They detailed this vehicle prior to me closing the deal and driving away and this 3 year old SUV could have been on the showroom next to the 2022 90k cars. Except for the model that would give the year away, you would think it was brand new. Thanks for Dennis Lee for working with my son and I on closing this deal with no issues. Easy financing as well. Great dealership. Great team there. I also thought the price vs miles was the ...

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DealerRater Feb 3, 2022

Excellent turn around time on calls and texts. Sales agent was very attentive to getting all questions answered from the tech and mechanics prior to purchase. Fast and Great experience for our very busy schedules!

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DealerRater Feb 3, 2022

Painless! Thank you to Mr. Warren and Mr. Vic for getting us in and out in about a hour! I was surprised to see that they had such a great selection of used cars. We really like the Honda Accord we purchased and appreciate a good price in this crazy market.

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DealerRater Feb 3, 2022

Efficient, Reliable and trustworthy 1.2.3.4.5.6.7,8,9,10,11

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DealerRater Feb 3, 2022

They have great service at this dealership and they really listen to what you want and work with you to get the best deal!

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DealerRater Feb 2, 2022

Austin ( my salesman) was concerning, kind, patient and over all very professional. I would recommend.

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DealerRater Feb 2, 2022

Very good customer service. Mr. Warren was really helpful and answered all of our questions. Very happy with my car and the experience.

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DealerRater Feb 1, 2022

I searched the entire country for the exact vehicle I was looking for. MBofNO was the only dealership that did try to hit me with a market adjustment. Will definitely remember that in the future. Steven Bui made me feel like I was his only client and worked hard to get me in the exact vehicle I was looking for without feeling pushed to compromise.

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DealerRater Jan 27, 2022

Very kind and professional people show me the car right away and explain to me everything.

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DealerRater Jan 26, 2022

I can’t say enough good things about my car buying expecting with Mercedes-Benz of New Orleans. It’s hard to find a car dealership that really cares about their clients and values the long term, loyal relationship of its customers! It speaks volumes about this dealership that they are not charging their customers a market adjustment due to the current supply and demand issues that all car dealerships are facing. The staff went above and beyond to ensure any problems I had were taken care of. Any issues were addressed quickly with minimal inconvenience to my day to day ...

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DealerRater Jan 21, 2022

Scotty is an excellent advisor. He goes above and beyond to ensure that the customer is provided with exceptional service.

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DealerRater Jan 20, 2022

I really appreciate the personal attention given by Jeanne my sales person plus the positive attitude and assistance of both Scott and Richard in the service department

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DealerRater Jan 19, 2022

The dealership experience was AWESOME. I was pleased from the moment I walked into the door.

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DealerRater Jan 19, 2022

Jeanene made the process seamless. The best service that can be offered. I walked in and out with my car.

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DealerRater Jan 19, 2022

So impressed by the entire process here. From the initial discussions, to ordering, to arrival and pickup - Austin was so helpful in facilitating everything and truly paid attention to what I was looking for in a new car purchase. The whole experience was unmatched as far as customer service (and I love my new car!)

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DealerRater Jan 18, 2022

This was my 1st purchase from Mercedes and because of Jeannie I will be back! Such a breath of fresh air in car buying.

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DealerRater Jan 15, 2022

The Sales team was great and really paid attention to my needs. My salesman Stephen personally delivered the vehicle to my house to help me surprise my wife for Christmas! She’s loves the vehicle! Thanks!

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DealerRater Jan 12, 2022

Everyone there was amazing. A special thanks to Mr. Austin, Mr. Hebert and Mr. Will, they made my vehicle buying experience one of the best I ever had. Their customer service was on point. I truly can’t say enough about the three gentlemen that helped me except for the fact that they were absolute angels, definitely God sent. Because of them, I will tell everyone where to go, and I’m certain I’ll be back! 🙂

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