Customer Testimonials
Excellent service and friendliness. Especially sales representative Erne Debus very nice personality, helped a lot for selection. Keeps me update and follow up of progress.
My visit here was just amazing. Warren totally met all my needs! Arrived at dealership just to look around and I fell in love with my truck!! I would indeed recommend anyone here!
Friendly and courteous service Nas' customer service skills were awesome...He communicated well with me via state to state..I drove from Mississippi to Louisiana to purchase this vehicle and it was so worth it.
Excellent service, no pressure, honest transaction , Ernie is a great salesman and gave us a good honest deal. Highly recommend him and the entire dealership
Harry Anderson is always available and helpful. I've worked with him on numerous occasions. He's my go to guy at Mercedes. Thanks again Harry.
Very good experience. Herbert Singleton was easy to work with. No typical runarounds that are usually experienced at other car dealerships. Made car-buying experience painless.
Great service and I would definitely recommend my family to this dealership. I’m loving my car and the service was Excellent! Thank you al
Mercedes Benz of New Orleans is an outstanding dealership that provides excellent service to its customer’s. Employee’s are very professional and well trained. We have recently purchased our 6th vehicle from this dealership!
It was my first time shopping at that dealership. I I loves you all customer service. And Genie is awesome she was a good help.
I have always had a good experience with Mercedes Benz of New Orleans. Harry Anderson and Richard Friedrich have been extremely helpful for years now.
The staff was very kind and knowledgeable about their inventory. They were exceptionally accommodating to meet our needs to facilitate the purchase of an updated model vehicle.
Traded in my current lease for a new lease in less than two hours. Mike Tyson handled the transaction very efficiently, and my car was ready at the appointed time. Overall, this was an excellent car shopping experience.
The sales team at Mercedes of New Orleans went out of their way to help make my deal work best for me. They were so professional. Mike Williams put up with me and was patient the entire time.
Great to work with and extremely knowledgeable. I worked with 2 different sales professionals over a month. Both made the process easy and it was the 1st time I've bought a car and not dreaded the he finance guy. He was fantastic as well.
Such a great person, informative, and extremely reassuring. BJ is always a phone call or text away. Always going above and beyond to satisfy customers!
Mr. Robert Keogler demonstrated excellent customer service. He communicated effectively via telephone and in-person. Also, Mr. Will Russ assisted with some paperwork and answering some question. Great
Harry was great. The car is in great shape and the price was fair. Ill be back!! I only wish they knew a little more about the car's features.
My experience at Mercedes Benz of New Orleans was great. The salesman warren Purvis was very professional and friendly. He made sure we were comfortable with our experience. I would recommend my friends and family to visit this place and ask for warren Purvis.
Stephen McDonald was very professional courteous and accommodating. With such a shortage in the market, he went above and beyond to find the right vehicle.
I love Mercedes Benz & I would like to deal with u guy’s a long time from now& I will tell my friends to come there
I had a great experience. Warren was very helpful and pleasant.
Kind, professional. & personal. Dennis was very patient & informative. I like I was not pressured. Clay was very nice. Vic was exceptionally helpful & personable.
Great experience….great service. Mr. Mcdonald helped tremendously! He took the time to show us everything we needed to know about the car and we can tell he was very knowledgeable!
Mr. McDonald, Salesperson: Excellent, professional, knowledgeable and very patience salesman who took time to explain and demonstrate every detail.
Your dealership is the top of the line. My sales person Herbert went out of his way to make sure i was happy. If all of your employees are like Herbert, your success is always !!!
Excellent customer service, all seems to greet you with a smile and to be sure to ask if you were being help. Steve worked hard to put me in what I wanted for what I wanted to pay
Excellent service. Mike was great as was mister Steve. They took great care of us
Always courteous and knowledgeable. Mike and Steven took their time and helped us select the best car. And then assisted us in understanding the many new features in the car.
Excellent sales service Harry did a great job I would recommend
Fast and courteous to customers. Nice waiting environment. Friendly and attentive
Bui was so nice to work with! He kept us informed and had the answers to all of my questions. He got me the car I had my heart set on.
Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.
Awesome experience! If I was still living in the area I would definitely go back. I will definitely refer friends who may be looking to purchase a Benz!
Excellent follow up after initial contact. Ernie Debus contacted us and ask all the proper questions to help us find the car of our dreams. We had been planning this purchase for several years, investigating numerous potential dealerships. We finally found one and the perfect vehicle at Mercedes-Benz of New Orleans. Why would anyone buy anything other than Mercedes-Benz from Mercedes-Benz of New Orleans?? Thank you to Will Russ, also!!!
BJ consistently provides excellent customer service! He’s very honest and accommodating to your schedule and time. I will recommend BJ to all Mercedes owners out there!
BJ has helped me many many times since I purchased my GLS 450 a year ago. He always keeps me updated on how everything is going and tries to have my car back to me as quickly as possible.
Everyone was friendly and excellent customer service…. Warren did a awesome job.. Looking forward to purchasing another vehicle from him in the future… I am pleased …
Ernie Debus was wonderful to deal with. He was & is always polite, informative , very efficient & pleasant to buy a car through. I am a repeat customer because of the customer service & the product of Mercedes is top rated to me!
Scotty was a pleasure to work with. Excellent service with very minimal time without my vehicle. He is very efficient and professional. He is very knowledgeable of my vehicle and even showed me different features that I did not know my car was equipped with. He went above and beyond and made me feel like a valued customer.
I have nothing but positive things to say about this dealership, and Scotty H in particular (so friendly and helpful all the time!). Amazing customer care as well as exemplary service on my Mercedes-Benz. Would definitely recommend.
This is the BEST DEALER in the city. Stephen Macdonald made my experience well worth the visit and because of him, I’ll be back!
Best car I have ever purchased in my life! Mike Tyson was kind and understanding in my budget needs! It was like we knew eachother for years! He definitely has made my life a little brighter and I am just so thankful 🥲 that he took the time out to help me find the car of my dreams!
My experience with this dealership was a very good one. Everyone that I encountered was very nice and professional. Hats off to Mr. Prurvis he was the best. He made me feel really comfortable with my purchase and he was very very very professional.
Ernie Debus was great! Location was clean, happy atmosphere, very welcoming. Ernie called afterword to make sure we were happy. Thank you for the fast, easy experience.
Steve Weigel called me after an online enquiry, he was extremely helpful and friendly. Went above and beyond to help me get the car I wanted. Steve and the dealership were very efficient, and made my car buying process easy and convenient! Thank you Steve for my 4Runner!! Could not be HAPPIER
Knowledgeable, honest, respectful, courteous, attentive, well groomed, clean, professional. There's not enough words to describe the my experience at MBONO! My salesman, Herbert Singleton went above and beyond his duties as a salesman.
Nice and smooth processing. Jeanne Fitzgerald was one of the best salesperson. They were all polite and nice. They gave me a good service, too.
Jeanne Fitzgerald was an amazing salesperson. She was available and made the process extremely easy.Will was thorough and explained financing very well. Thank you!
I appreciate the service I received at Mercedes Benz of New Orleans my time in the dealership was fast and service from the salesperson was great.
They were nice and accommodating. They were able to get me in and out. The dealership was clean and in order. All questions we had were answered before we left.
Comfortable environment,excellent sales experience!! Mr.Lee was a joy to work with. Extremely professional, attentive to details as well as down to earth all at the same time!
Ernie Debus of Mercedes Benz New Orleans helped me design and purchase my first Mercedes. He is exceptionally knowledgeable about not only the vehicles themselves, but also the most appropriate accessories for my individual needs.
Michael Williams is very professional in his approach to the sale but also friendly. Michael answered all my questions on my return trip, a few days later, to the dealership. Great first experience
Worked with Harry Anderson on the purchase of my new Mercedes. Harry was very informative, knew the vehicle inside and out and really took his time with us to ensure we understood all of the features it had to offer.
This dealership is nice well kept. The atmosphere is friendly. And they don't keep you long to purchase your car. Service does a good John
Excellent experience with Michael W. My family has bought numerous cars from Michael. Always professional. He is always honest and friendly. He makes you feel comfortable.
Ernie Debus of Mercedes Benz New Orleans helped me purchase my first Mercedes. He made the whole process run smoothly and really enjoyable. I absolutely love my new beautiful GLA 250!
Jeanne Fitzgerald is the absolute best!! We overall had an extremely Wonderful seem less experience. I highly recommend Jeanne. She is very knowledgeable and professional.
Austin was great, his sincere attitude, professional personality and knowledge of the Vehicle was the reason I purchased my GLE 350. I am happy with the purchase and I hope to work with Austin again in the future. Thanks.
I enjoyed working with Warren in purchasing my Mercedes Benz GLC 300 4MATIC Coupe. He was very knowledgeable and professional. It’s a beautiful car.
Excellent initial information On vehicle very smooth purchasing experience and excellent delivery dont need any more words to explain besides meeting you survey require period
Awesome as always!!! Herbert is the best! A1 service! He found the car I wanted ant it was a match made!!! I’m so excited thank you!
Used to buy Toyota. Mr Debus is hard to compare to them. It was a pleasure doing business with him, the only thing I regret is not taking my business to Mercedes Benz before. An absolute pleasure to do business with him (don't let him retire! You will loose your best sales person)
Warren is a very knowledgeable Sales Associate. He was able to explain all of the new latest features that Mercedes added for 2021, which were significant. After Delivery was complete in the back and before we took possession of the SUV, Warren also looked over the vehicle and cleaned up any minor smudge that he found. His attention to detail was outstanding and what we would expect from a Luxury Dealership.
This will be the 6th car I have bought or leased at this dealership. Especially Ernie Debus, has made my experience easy and pleasant. But everyone on the staff have been a pleasure to deal with.
Harry is very helpful. Really really really really really really really really really really really really really really really really really really really really helpful
This is my second car purchased in two months through Steve Weigel (sales) and Vic Jone (finance). They are friendly, professional, and knowledgeable about the products. Especially, Steve have been staying connected with me through phone calls and txt msg during the period of searching, purchasing, servicing as well as certification. He is clearly making efforts to give your purchase an impressive experience to enjoy and remember. Enjoyed the cars and the experience here.
Mr Harry Anderson and mr will Russ were very nice,friendly,and helpful they are the main reason I will only deal with Mercedes neworleans
Certified 2020 had 2 DEEP gashes on the inside passenger door and 2 holes in the carpet of the cargo area which I didn’t notice until after the purchase when I got it home. I would think these should have been noted; probably would have waited to buy at a later date. Just doesn’t seem right.
Steve Weigel was great to work with. He was very professional, courteous and patient and helped me find the perfect vehicle. The whole buying experience was top notch and I would definitely recommend this dealership to others.
The service was pretty good Not what I would expect from a Mercedes dealership but it was fine Nothing exceptional or memorable Just pretty good
Everyone is very courteous and fair, Herbert Singleton always goes above and beyond to help me with anything that we need. I highly recommend Mr. Herbert
Mike Tyson did a great job. Love the customer service at Mercedes of New Orleans. We will return when looking for another car. Thanks again.
Very professional, courteous and helpful. Would recommend Benson Mercedes to all I know. Even when mistakes are made, they are committed to an agreeable solution. Thanks to Herbert Singleton and Vic Jones.
Certified 2018 gle 350 was filthy inside and out. It was hard for us to decide on this car. If it had not been for salesperson the sale wouldn’t have happened.
Very friendly and accommodating staff and service team. Only concern was process timing and wait time at dealership. The friendliness and quality of product and service helped make up for extended wait time.
Great experience! from a great team. Thank You Clay, Steven, Will and Jerry for a great buying experience definitely will recommend to family and friends.
I really enjoyed the service I received at Mercedes Benz of New Orleans, my sales representative was awesome and the finance guy was super. Stephen Mcdonald was awesome.
Mr. Bui, Ms. Jackson, Mr. Jones & Mr. Van were all incredibly helpful and diligent in assisting me with my CPO purchase & trade this past month. I have nothing but good things to say about the way I was treated from start to finish. The staff at MB of NO has gained my business and more importantly, my trust. From Sales to finance to service, I wish I could give 10 STARS. I highly recommend seeing this team for your new or pre-owned needs! - Jeremy S.
This is the second purchase from this dealership! My salesperson, Ernie Debus, is the reason I keep returning. His demeanor is professional and thorough. He makes sure that I understand all the settings as well as programming everything for me ! His follow up phone call means a lot and when I have had to call his cell with a question, he helps me! I will continue to return to this dealership because of the quality of the salesperson, Ernie Debus!
Mike Tyson is thee best! Great experience I’m an forever customer!!! Customer service was awesome... love love love thankful was well worth it! I will be back to purchase my next car when it’s time to upgrade!!!
The staff were friendly and professional. The show my wife great respect and true care and concern. Stephen is great to work with.. This is our second vehicle with him. The dealer ship is very clean and orderly. Also, we like the coffee machine and snacks provided.
Nice ambience and efficient, caring service. I plan to return for my next car purchase as well. Particularly loved working with Michael Williams. Highly recommend!
Warren Purvis was a great salesman. Very friendly and easy to work with. He was informative and very quick to answer any questions and make my experience easy. From lease to purchase, the process was smooth. Thanks!
Austin was amazing from start to finish And was more than helpful. He took his time with us to make sure we felt comfortable with the process of purchasing our first Mercedes!! We couldn’t be happier with the whole experience!! Thank you for everything Austin! Kristen & Kevin
Warren Purvis was excellent. He listened to our needs and he was very informative when we had questions. I have had experiences with pushy sale people but Warren was totally the opposite. He was patient with us. He was awesome 💯💯
Great salesman and manager! Dennis Lee was very helpful and easy to work with. After checking numerous dealers while I was out of town Mercedes Benz of New Orleans had the car I was looking for and Dennis did an excellent job of showing the car and features of the car, the dealership and Mercedes Benz.
Excellent care and service. Michael Tyson and mr Vic the financial manager really went the extra mile to make our experience enjoyable and informative. We really appreciate them.
This was one of the most uncomplicated purchases I've ever experienced. From start to finish with sales to financing. My salesman, Austin Kemper, is top-notch. He thoroughly explained every aspect of the process & what my new GLE 350 did along with all the extra bells & whistles. This was a customized vehicle that someone else ordered but had absolutely everything I wanted plus more! I will no doubt return for my next purchase.
Mike Tyson and Warren were amazing. They greeted us and listened to what we were looking for. They both ensured we were comfortable while we waited for our new car.
Had the best experience and I love my new car! My salesman, Mark, was very helpful, informative, and patient. I love that he did a follow up call to make sure I was happy.😁
Excellent purchasing experience. Courteous sales staff. Good selection of vehicles. This is my second Mercedes purchase, and it was clear again that MB is superior.
Mr. Dennis was wonderful from the moment I walked in dealership. He answered every question I asked and explained anything I didn’t understand. I will recommend him to anyone I know wanting a Mercedes.
Salesman Warren was patient and knowledgeable about the vehicles. Didn’t feel pressured at any time. Mr. Vic in finance was very helpful also. Thanks
Fantastic car buying experience! Austin helped me every step of the way and went above and beyond with his customer service and sales skills! I am a Mercedes Owner for life now!
To give an idea of how well this buying experience was would be difficult. My secretary found the car I wanted at a price lower than I expected to spend. I contacted the dealer via Cars.com. Ernie got back with me in about 20 minutes. I asked for a buyers order and a video any imperfection on the car. I contacted my credit union who called and verified the funds available. I went the next day and signed paperwork. There was a problem that the door on the passenger side but Ernie had already put the car in the shop ...
Denise Gueniot I bought my first Mercedes with the help of our awesome Sales Rep, James Willis. The experience exceeded our expectations. James was very helpful, knowledgeable and an all around super nice guy. He was very patient and never made us feel pressured. He made us feel like we not only purchased a vehicle, but made a friend. Every body else we worked with also treated us like family. I highly recommend this business.
Mr. Bobby Regan was wonderful, professional and most helpful. He solved my problem promptly and was most kind. I was on my way to Alexandria and most satisfied.
Excellent service and friendliness. Especially sales representative Erne Debus very nice personality, helped a lot for selection. Keeps me update and follow up of progress.
My visit here was just amazing. Warren totally met all my needs! Arrived at dealership just to look around and I fell in love with my truck!! I would indeed recommend anyone here!
Friendly and courteous service Nas' customer service skills were awesome...He communicated well with me via state to state..I drove from Mississippi to Louisiana to purchase this vehicle and it was so worth it.
Excellent service, no pressure, honest transaction , Ernie is a great salesman and gave us a good honest deal. Highly recommend him and the entire dealership
Harry Anderson is always available and helpful. I've worked with him on numerous occasions. He's my go to guy at Mercedes. Thanks again Harry.
Very good experience. Herbert Singleton was easy to work with. No typical runarounds that are usually experienced at other car dealerships. Made car-buying experience painless.
Great service and I would definitely recommend my family to this dealership. I’m loving my car and the service was Excellent! Thank you al
Mercedes Benz of New Orleans is an outstanding dealership that provides excellent service to its customer’s. Employee’s are very professional and well trained. We have recently purchased our 6th vehicle from this dealership!
It was my first time shopping at that dealership. I I loves you all customer service. And Genie is awesome she was a good help.
I have always had a good experience with Mercedes Benz of New Orleans. Harry Anderson and Richard Friedrich have been extremely helpful for years now.
The staff was very kind and knowledgeable about their inventory. They were exceptionally accommodating to meet our needs to facilitate the purchase of an updated model vehicle.
Traded in my current lease for a new lease in less than two hours. Mike Tyson handled the transaction very efficiently, and my car was ready at the appointed time. Overall, this was an excellent car shopping experience.
The sales team at Mercedes of New Orleans went out of their way to help make my deal work best for me. They were so professional. Mike Williams put up with me and was patient the entire time.
Great to work with and extremely knowledgeable. I worked with 2 different sales professionals over a month. Both made the process easy and it was the 1st time I've bought a car and not dreaded the he finance guy. He was fantastic as well.
Such a great person, informative, and extremely reassuring. BJ is always a phone call or text away. Always going above and beyond to satisfy customers!
Mr. Robert Keogler demonstrated excellent customer service. He communicated effectively via telephone and in-person. Also, Mr. Will Russ assisted with some paperwork and answering some question. Great
Harry was great. The car is in great shape and the price was fair. Ill be back!! I only wish they knew a little more about the car's features.
My experience at Mercedes Benz of New Orleans was great. The salesman warren Purvis was very professional and friendly. He made sure we were comfortable with our experience. I would recommend my friends and family to visit this place and ask for warren Purvis.
Stephen McDonald was very professional courteous and accommodating. With such a shortage in the market, he went above and beyond to find the right vehicle.
I love Mercedes Benz & I would like to deal with u guy’s a long time from now& I will tell my friends to come there
I had a great experience. Warren was very helpful and pleasant.
Kind, professional. & personal. Dennis was very patient & informative. I like I was not pressured. Clay was very nice. Vic was exceptionally helpful & personable.
Great experience….great service. Mr. Mcdonald helped tremendously! He took the time to show us everything we needed to know about the car and we can tell he was very knowledgeable!
Mr. McDonald, Salesperson: Excellent, professional, knowledgeable and very patience salesman who took time to explain and demonstrate every detail.
Your dealership is the top of the line. My sales person Herbert went out of his way to make sure i was happy. If all of your employees are like Herbert, your success is always !!!
Excellent customer service, all seems to greet you with a smile and to be sure to ask if you were being help. Steve worked hard to put me in what I wanted for what I wanted to pay
Excellent service. Mike was great as was mister Steve. They took great care of us
Always courteous and knowledgeable. Mike and Steven took their time and helped us select the best car. And then assisted us in understanding the many new features in the car.
Excellent sales service Harry did a great job I would recommend
Fast and courteous to customers. Nice waiting environment. Friendly and attentive
Bui was so nice to work with! He kept us informed and had the answers to all of my questions. He got me the car I had my heart set on.
Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.Great experience buying our Mercedes SUV.
Awesome experience! If I was still living in the area I would definitely go back. I will definitely refer friends who may be looking to purchase a Benz!
Excellent follow up after initial contact. Ernie Debus contacted us and ask all the proper questions to help us find the car of our dreams. We had been planning this purchase for several years, investigating numerous potential dealerships. We finally found one and the perfect vehicle at Mercedes-Benz of New Orleans. Why would anyone buy anything other than Mercedes-Benz from Mercedes-Benz of New Orleans?? Thank you to Will Russ, also!!!
BJ consistently provides excellent customer service! He’s very honest and accommodating to your schedule and time. I will recommend BJ to all Mercedes owners out there!
BJ has helped me many many times since I purchased my GLS 450 a year ago. He always keeps me updated on how everything is going and tries to have my car back to me as quickly as possible.
Everyone was friendly and excellent customer service…. Warren did a awesome job.. Looking forward to purchasing another vehicle from him in the future… I am pleased …
Ernie Debus was wonderful to deal with. He was & is always polite, informative , very efficient & pleasant to buy a car through. I am a repeat customer because of the customer service & the product of Mercedes is top rated to me!
Scotty was a pleasure to work with. Excellent service with very minimal time without my vehicle. He is very efficient and professional. He is very knowledgeable of my vehicle and even showed me different features that I did not know my car was equipped with. He went above and beyond and made me feel like a valued customer.
I have nothing but positive things to say about this dealership, and Scotty H in particular (so friendly and helpful all the time!). Amazing customer care as well as exemplary service on my Mercedes-Benz. Would definitely recommend.
This is the BEST DEALER in the city. Stephen Macdonald made my experience well worth the visit and because of him, I’ll be back!
Best car I have ever purchased in my life! Mike Tyson was kind and understanding in my budget needs! It was like we knew eachother for years! He definitely has made my life a little brighter and I am just so thankful 🥲 that he took the time out to help me find the car of my dreams!
My experience with this dealership was a very good one. Everyone that I encountered was very nice and professional. Hats off to Mr. Prurvis he was the best. He made me feel really comfortable with my purchase and he was very very very professional.
Ernie Debus was great! Location was clean, happy atmosphere, very welcoming. Ernie called afterword to make sure we were happy. Thank you for the fast, easy experience.
Steve Weigel called me after an online enquiry, he was extremely helpful and friendly. Went above and beyond to help me get the car I wanted. Steve and the dealership were very efficient, and made my car buying process easy and convenient! Thank you Steve for my 4Runner!! Could not be HAPPIER
Knowledgeable, honest, respectful, courteous, attentive, well groomed, clean, professional. There's not enough words to describe the my experience at MBONO! My salesman, Herbert Singleton went above and beyond his duties as a salesman.
Nice and smooth processing. Jeanne Fitzgerald was one of the best salesperson. They were all polite and nice. They gave me a good service, too.
Jeanne Fitzgerald was an amazing salesperson. She was available and made the process extremely easy.Will was thorough and explained financing very well. Thank you!
I appreciate the service I received at Mercedes Benz of New Orleans my time in the dealership was fast and service from the salesperson was great.
They were nice and accommodating. They were able to get me in and out. The dealership was clean and in order. All questions we had were answered before we left.
Comfortable environment,excellent sales experience!! Mr.Lee was a joy to work with. Extremely professional, attentive to details as well as down to earth all at the same time!
Ernie Debus of Mercedes Benz New Orleans helped me design and purchase my first Mercedes. He is exceptionally knowledgeable about not only the vehicles themselves, but also the most appropriate accessories for my individual needs.
Michael Williams is very professional in his approach to the sale but also friendly. Michael answered all my questions on my return trip, a few days later, to the dealership. Great first experience
Worked with Harry Anderson on the purchase of my new Mercedes. Harry was very informative, knew the vehicle inside and out and really took his time with us to ensure we understood all of the features it had to offer.
This dealership is nice well kept. The atmosphere is friendly. And they don't keep you long to purchase your car. Service does a good John
Excellent experience with Michael W. My family has bought numerous cars from Michael. Always professional. He is always honest and friendly. He makes you feel comfortable.
Ernie Debus of Mercedes Benz New Orleans helped me purchase my first Mercedes. He made the whole process run smoothly and really enjoyable. I absolutely love my new beautiful GLA 250!
Jeanne Fitzgerald is the absolute best!! We overall had an extremely Wonderful seem less experience. I highly recommend Jeanne. She is very knowledgeable and professional.
Austin was great, his sincere attitude, professional personality and knowledge of the Vehicle was the reason I purchased my GLE 350. I am happy with the purchase and I hope to work with Austin again in the future. Thanks.
I enjoyed working with Warren in purchasing my Mercedes Benz GLC 300 4MATIC Coupe. He was very knowledgeable and professional. It’s a beautiful car.
Excellent initial information On vehicle very smooth purchasing experience and excellent delivery dont need any more words to explain besides meeting you survey require period
Awesome as always!!! Herbert is the best! A1 service! He found the car I wanted ant it was a match made!!! I’m so excited thank you!
Used to buy Toyota. Mr Debus is hard to compare to them. It was a pleasure doing business with him, the only thing I regret is not taking my business to Mercedes Benz before. An absolute pleasure to do business with him (don't let him retire! You will loose your best sales person)
Warren is a very knowledgeable Sales Associate. He was able to explain all of the new latest features that Mercedes added for 2021, which were significant. After Delivery was complete in the back and before we took possession of the SUV, Warren also looked over the vehicle and cleaned up any minor smudge that he found. His attention to detail was outstanding and what we would expect from a Luxury Dealership.
This will be the 6th car I have bought or leased at this dealership. Especially Ernie Debus, has made my experience easy and pleasant. But everyone on the staff have been a pleasure to deal with.
Harry is very helpful. Really really really really really really really really really really really really really really really really really really really really helpful
This is my second car purchased in two months through Steve Weigel (sales) and Vic Jone (finance). They are friendly, professional, and knowledgeable about the products. Especially, Steve have been staying connected with me through phone calls and txt msg during the period of searching, purchasing, servicing as well as certification. He is clearly making efforts to give your purchase an impressive experience to enjoy and remember. Enjoyed the cars and the experience here.
Mr Harry Anderson and mr will Russ were very nice,friendly,and helpful they are the main reason I will only deal with Mercedes neworleans
Certified 2020 had 2 DEEP gashes on the inside passenger door and 2 holes in the carpet of the cargo area which I didn’t notice until after the purchase when I got it home. I would think these should have been noted; probably would have waited to buy at a later date. Just doesn’t seem right.
Steve Weigel was great to work with. He was very professional, courteous and patient and helped me find the perfect vehicle. The whole buying experience was top notch and I would definitely recommend this dealership to others.
The service was pretty good Not what I would expect from a Mercedes dealership but it was fine Nothing exceptional or memorable Just pretty good
Everyone is very courteous and fair, Herbert Singleton always goes above and beyond to help me with anything that we need. I highly recommend Mr. Herbert
Mike Tyson did a great job. Love the customer service at Mercedes of New Orleans. We will return when looking for another car. Thanks again.
Very professional, courteous and helpful. Would recommend Benson Mercedes to all I know. Even when mistakes are made, they are committed to an agreeable solution. Thanks to Herbert Singleton and Vic Jones.
Certified 2018 gle 350 was filthy inside and out. It was hard for us to decide on this car. If it had not been for salesperson the sale wouldn’t have happened.
Very friendly and accommodating staff and service team. Only concern was process timing and wait time at dealership. The friendliness and quality of product and service helped make up for extended wait time.
Great experience! from a great team. Thank You Clay, Steven, Will and Jerry for a great buying experience definitely will recommend to family and friends.
I really enjoyed the service I received at Mercedes Benz of New Orleans, my sales representative was awesome and the finance guy was super. Stephen Mcdonald was awesome.
Mr. Bui, Ms. Jackson, Mr. Jones & Mr. Van were all incredibly helpful and diligent in assisting me with my CPO purchase & trade this past month. I have nothing but good things to say about the way I was treated from start to finish. The staff at MB of NO has gained my business and more importantly, my trust. From Sales to finance to service, I wish I could give 10 STARS. I highly recommend seeing this team for your new or pre-owned needs! - Jeremy S.
This is the second purchase from this dealership! My salesperson, Ernie Debus, is the reason I keep returning. His demeanor is professional and thorough. He makes sure that I understand all the settings as well as programming everything for me ! His follow up phone call means a lot and when I have had to call his cell with a question, he helps me! I will continue to return to this dealership because of the quality of the salesperson, Ernie Debus!
Mike Tyson is thee best! Great experience I’m an forever customer!!! Customer service was awesome... love love love thankful was well worth it! I will be back to purchase my next car when it’s time to upgrade!!!
The staff were friendly and professional. The show my wife great respect and true care and concern. Stephen is great to work with.. This is our second vehicle with him. The dealer ship is very clean and orderly. Also, we like the coffee machine and snacks provided.
Nice ambience and efficient, caring service. I plan to return for my next car purchase as well. Particularly loved working with Michael Williams. Highly recommend!
Warren Purvis was a great salesman. Very friendly and easy to work with. He was informative and very quick to answer any questions and make my experience easy. From lease to purchase, the process was smooth. Thanks!
Austin was amazing from start to finish And was more than helpful. He took his time with us to make sure we felt comfortable with the process of purchasing our first Mercedes!! We couldn’t be happier with the whole experience!! Thank you for everything Austin! Kristen & Kevin
Warren Purvis was excellent. He listened to our needs and he was very informative when we had questions. I have had experiences with pushy sale people but Warren was totally the opposite. He was patient with us. He was awesome 💯💯
Great salesman and manager! Dennis Lee was very helpful and easy to work with. After checking numerous dealers while I was out of town Mercedes Benz of New Orleans had the car I was looking for and Dennis did an excellent job of showing the car and features of the car, the dealership and Mercedes Benz.
Excellent care and service. Michael Tyson and mr Vic the financial manager really went the extra mile to make our experience enjoyable and informative. We really appreciate them.
This was one of the most uncomplicated purchases I've ever experienced. From start to finish with sales to financing. My salesman, Austin Kemper, is top-notch. He thoroughly explained every aspect of the process & what my new GLE 350 did along with all the extra bells & whistles. This was a customized vehicle that someone else ordered but had absolutely everything I wanted plus more! I will no doubt return for my next purchase.
Mike Tyson and Warren were amazing. They greeted us and listened to what we were looking for. They both ensured we were comfortable while we waited for our new car.
Had the best experience and I love my new car! My salesman, Mark, was very helpful, informative, and patient. I love that he did a follow up call to make sure I was happy.😁
Excellent purchasing experience. Courteous sales staff. Good selection of vehicles. This is my second Mercedes purchase, and it was clear again that MB is superior.
Mr. Dennis was wonderful from the moment I walked in dealership. He answered every question I asked and explained anything I didn’t understand. I will recommend him to anyone I know wanting a Mercedes.
Salesman Warren was patient and knowledgeable about the vehicles. Didn’t feel pressured at any time. Mr. Vic in finance was very helpful also. Thanks
Fantastic car buying experience! Austin helped me every step of the way and went above and beyond with his customer service and sales skills! I am a Mercedes Owner for life now!
