Customer Testimonials
Scotty has a friendly and welcoming attitude. He patiently listened to all my concerns I had about my vehicle and was able to provide me with clear, easy to understand explanations. Scotty has a very good understanding and knowledge for what is best for my vehicle. He takes the time to provide me with the best customer service and not once made me feel like I was being pushed or talked into a service that was not required for my vehicle. Scotty was also great with providing me updates about my vehicle. So, I highly recommend Scotty as your service ...
A long saga finally caused me to trade in my beloved 2001 E for a 2014 E. It was a complicated deal, tied to inability to repair the old car (parts). Something had to be arranged within my price range. MBNO worked over time to make that happen and did an outstanding job. Compliments to Jeremy Mitchell in service for being patient and able to explain all. Also to Mr. Vic in finance for leading me to a warranty that in retrospect is essential. And most of all to Mike Williams, who simply put, was great.
Robert Taylor is a great asset to MBOFNO and to me. He always does what is necessary to get my vehicle serviced correctly and in a reasonable amount of time. I appreciate his service and professionalism.
Taylor Melancon is the primary reason why I choose to do business with this dealership. Taylor along with his partner Robert are second to none in the service department and always go above and beyond!
Taylor has always been super helpful, quick to respond to my inquiries, and keeps me updated on my car every time I come in to bring my car serviced. Amazing customer service from this guy!
Excellent Service as Always particularly dealings with Ernie Debus. My 4th car & as always A, Pleasure dealing with Mr. Ernie. Dedicated, & Mrs. Gayle Benson should be PROUD, of Ernie. Person of Honor, & Honesty. Will continue dealing with Ernie.. Greg Solovey
Robert Taylor and Taylor Melancon, from the Metairie Service Dept, do such a great job with getting my wife’s car serviced in a timely fashion. They always communicate well with what is needed to be done and when it will be ready. They both are very knowledgeable and provide the best service to us!
Always fabulous service— especially Scotty and Jamal in service— helpful, skillful, very nice and welcoming.
Fantastic experience from start to finish. Ernie continues to be our salesman of choice. This will always be our go to dealership!!! Second purchase from them.
MBofNO was so much more professional than the other dealerships and Warren Purvis really knew the product... Speaking of which AMG performance and all the technology blew me away!
My experience was smooth there was no pressure just knowledgeable information from a excellent salesman
Mercedes is always clean and Scotty my Service Advisor is always courteous, polite and helpful
ANAS is amazing, attentive and always ready to go the extra mile. He truly cares! Thank you for all your great customer service.
Overall, this was a very good decision. Herb did a great job getting me the car that I wanted!
Mr. Singleton was very professional and courteous throughout my buying experience and my previous one. He pays attention to detail and is willing to go the extra mile. He ALWAYS checks to make sure the customer is satisfied with the purchase. I recommend him highly as well as Mr. Vic Jones. He attention to detail is outstanding. Everyone was courteous.
Ernie is always a pleasure to work with. He answers all my questions and helps me get everything set up!!!
Thanks Herb for helping me through this long journey to order and purchase my GLE 53. I appreciate all you help and expertise! Thanks for answering all my phone calls and texts. Great job!
Great service. I had purchased 4 cars in your company. Very pleased specifically with sales man Jabari Brown. He is an excellent sales person and took his time to make the arrangements needed to purchase my new car. He took almost all day to help me making the right choice.
BJ was amazing! He truly cares about the customers and is extremely knowledgeable when it comes to Mercedes. Thank you again for helping me out ! I truly appreciate it !
I have acquired multiple vehicles from this dealership. I have always been impressed with the level of service I received.
Exceptional Service from the beginning with Steven Bui. He was honest from the beginning and not in a hurry to make a quick sale, which is important when trying to make a purchase of such. Thanks Again, will be recommending to friends and family!
Very easy to deal with prompt service. Good attitude. Nice environment friendly people. finance team very thorough and look out for my benefit.
Ernie was great, 3rd car i have purchased from MB. Very impressed with their commitment to the consumer in pricing when COVID diminished inventory!
BJ is the best service advisor I have encountered at any dealership. He is responsive, detailed, honest, thourough and goes above and beyond. I will own a Mercedes as long as he is employed as a service advisor.
Pretty good service, I have no complaints or issues with the service provided by them
Visited the dealership to trade out of a Porsche. Harry gave me an in depth run down of all the car’s features before the test drive. Everyone was great to work with and I closed the deal the following week. Highly recommend.
Steve Weigel was our sales person, He kept in touch with us letting us know where our vehicle was through the whole process. Then made the purchasing process super easy and fast. Steve is friendly and professional.
Highly professional, timely service, and outstanding knowledge of my vehicle were exhibited by my salesman. Perfection!!!!!
I have never met Herbert and I have never bought a vehicle from him. I contacted him by phone when I was looking to buy a vehicle and he helped me find what I was looking for even though he did not have it in stock. He also helped me numerous times since then including when my vehicle stopped working on me. Herbert helped me get my car started after service hours and I am forever indebted to him. He even answered questions for me today regarding my nephew. Please ask for Herbert on my behalf for all of your ...
Mercedes-Benz of New Orleans is a five star dealership with a great sales team and finance department. Herbert Singleton and Will Russ were absolutely amazing to work with.
Really good service. Mr Steven Bui he is the best seller. Fast and Friendly. Thanks so much all you guy. And thanks again Mr Steven Bui
Great experience. Stephen was wonderful. Was able to locate a car with our needs and car was available in a couple days.
Is was fine; however, Vic Jones needs people skills. I don't need to know your internal concerns about letting cars off the lot if the money is coming from another funder. I felt insulted.
Warren was knowledgeable about the vehicle and explained how to operate it well. Willy Monaghan
Jacobi Brown worked with me from start to finish. He took me on a test drive in two different vehicles. I ultimately chose the E-450 because of the many features and upgrade from my E-300 I traded in. Will definitely recommend this dealership and sales dept. to all my friends.
The salesman was very helpful and help us got the car. We bought it in a couple hours.
Everyone at this dealership was amazing with purchase process since I first got to the dealership and Herbert was very helpful
Our salesperson was knowledgeable and patient. We are very happy with our purchase! Mr. MacDonald gave us excellent service.
Wonderful car buying experience with Mr. Harry and Vic with finances. Mr. Harry was pleasant to deal with he made the car shopping experience enjoyable. Picking up the vehicle was easy and hassle free, it was all cleaned and parked in the showroom ready for our arrival. I highly recommend the dealership and staff! Go see Mr.Harry Anderson for you next car deal!
Mr. Lee, my salesman was awesome! He took his time in helping me to decide exactly what I wanted . He had a good attitude and was patient with me.
My experience with Mercedes Benz of New Orleans and Mr. Dennis Lee was great! They made the process painless! Mr. Lee was very knowledgeable and professional.
My experience was excellent, my salesman and finance manager were very knowledgeable and helpful . I look forward to continuing my relationship with Mercedes Benz
It was good, but very time consuming car for paperwork. Would like if it’s faster.
Everyone was very friendly and helpful. Treated us with a great deal of respect and consideration
Davin was a great salesman. He provided all requested information very quickly when I called the dealership about a specific car. The showroom was clean and comfortable.
Harry and Steve was awesome. Steve stayed late to show me all the cool gadgets my new Benz has and he made sure I made it to my car safely. Harry was very informative and responsive. He helped me every step of the way on the deal. Also, the guy who discussed my finances was incredible. He noticed I was nervous about the purchase and he was patient and answered all of my questions and addressed my concerns. Thanks for a wonderful experience
This is the second vehicle I buy from MB of New Orleans. The always go above & beyond. Only mercedes dealership I want to deal with. My salesman Warren Purvis was excellent.
Steven Bui is an excellent salesman, knows the product well, and was very helpful in locating the car we bought which had to be transported from out of state to N.O. dealership. He has gone out of his way showing us all the features the car has and how to set up some of the radio and phone favorite settings. Thanks Steven B!
I have had Mr. Singleton as my sales representative for over 10 years and he has been GREAT! The service department has been customer friendly also.
Stephen M was very helpful in my car buying experience. He guided me towards a truly better car for the money and helped set up the car’s computer settings. Also thank you to the Benson Mercedes dealership for refusing to participating in price gauging aka “market adjustments” after the pandemic.
Warren took his time going over all the features with the vehicle. He is very knowledgeable and pleasant to work with.
easy and quick transaction,he took his time with me and went over everything, nice guy.
Austin was great and a very nice guy. He took his time with me and went over everything I needed to know about my CLS450. The buying experience went well and Austin even delivered my beautiful new car to my home in Mobile Al
Jabari Brown really went the extra mile to ensure I was satisfied with my decision.
easy and quick transaction, Warren was knowledgeable and enthusiastic salesman, car I wanted was in stock
As usual, only the best, Ernie and Vittorio were wonderful to deal with, Mr. Dubos is the best ambassador for the Mercedes Brand.
Very knowledgeable and courteous staff. The car I bought is an excellent product. I'm very pleased with the overall experience.
Ernie Debus is the best! He took his time to help me select a car that fits my needs.
Love them! It was quick and easy! Austin was awesome! No complaints at all! Definitely will be seeing him again! Everyone that was involved was awesome!
Jessica reached out to me about purchasing a new car. She was extremely courteous, informative and polite. Dealing with this type of person makes the process a whole lot easier. Thank you Mrs. Jessica for your assistance and I’ll reach out to you when I return back to New Orleans.
Excellent Dealership with great customer service. We purchased a C300 from Austin Kemper and were thrilled with the experience. On top of that, the dealership itself is so inviting. From the snacks to coffee to the super comfortable chairs and the fresh flowers throughout, it was a wonderful experience.
Although there were a few hiccups at the beginning, Warren and Clay worked hard to make me happy as a customer, and I really appreciated their efforts. I ended up happy with my experience and love my car!
Every thing was good I have nothing negative to say about my experience. I’m satisfied.
good service and advice. salesman very nice with customer and helpful i will refer to other
Steve was great. I have been using this dealership for the past 3 years and I don't have one complaint!
My salesman met all my expectations. I am still new to Mercedes. Thank you very much.
Warren was fantastic and made the whole process so easy! He was prompt with responses. Thank you so much. We highly recommend Mercedes’ Benz of New Orleans!
Awesome experience! Highly recommend this dealership…found the vehicle we were looking for and made the process easy!
Our salesperson, Mario Cole, is incredible. We returned to purchase this Mercedes fromMario 3 months after our first Mercedes purchase because of how fantastic our buying experience was with Mario.
Real easy, fast, thorough! Be be be be be be be be be be be be
Ernie made the sale quick and painless. Wonderful experience. Thanks to Ernie Everything went smooth.
It was very helpful with understanding what I was looking for and gave me exactly what I wanted
The car salesman was awesome . He was very nice assisting with our needs. We were not at the dealership very long and most of all he put a smile on my wife face.
Very easy to deal with and they accommodated my requests. I would definitely recommend this dealership.
Ernie and his team did a excellent job of preparing my new SVU for delivery
Stephen is very well prepared and efficient. He is timely and thorough! I couldn’t ask for a better salesman
HOW I WAS ABLE TO RECOVER MY STOLEN CRYPTOS!!! I was a victim of an Organised Crypto trading fraud which nearly ruined my life because I tempered with the company's funds were I work, being the manager so I had access to plenty of funds. I lost almost everything and nearly went to jail but God intervened at the last minute by sending Mr MORRIS GRAY to my way, a private hacker who was able to help me trace were my BTC to the Binance account where i invested and was able to recover all of it within days. ...
I am brand loyal and a repeat customer of this dealership. Stephen is the very best. This is the third car I’ve bought from him.
Great dealership, could use a better detail shop they dont clean the cars to well
Scotty has a friendly and welcoming attitude. He patiently listened to all my concerns I had about my vehicle and was able to provide me with clear, easy to understand explanations. Scotty has a very good understanding and knowledge for what is best for my vehicle. He takes the time to provide me with the best customer service and not once made me feel like I was being pushed or talked into a service that was not required for my vehicle. Scotty was also great with providing me updates about my vehicle. So, I highly recommend Scotty as your service ...
A long saga finally caused me to trade in my beloved 2001 E for a 2014 E. It was a complicated deal, tied to inability to repair the old car (parts). Something had to be arranged within my price range. MBNO worked over time to make that happen and did an outstanding job. Compliments to Jeremy Mitchell in service for being patient and able to explain all. Also to Mr. Vic in finance for leading me to a warranty that in retrospect is essential. And most of all to Mike Williams, who simply put, was great.
Robert Taylor is a great asset to MBOFNO and to me. He always does what is necessary to get my vehicle serviced correctly and in a reasonable amount of time. I appreciate his service and professionalism.
Taylor Melancon is the primary reason why I choose to do business with this dealership. Taylor along with his partner Robert are second to none in the service department and always go above and beyond!
Taylor has always been super helpful, quick to respond to my inquiries, and keeps me updated on my car every time I come in to bring my car serviced. Amazing customer service from this guy!
Excellent Service as Always particularly dealings with Ernie Debus. My 4th car & as always A, Pleasure dealing with Mr. Ernie. Dedicated, & Mrs. Gayle Benson should be PROUD, of Ernie. Person of Honor, & Honesty. Will continue dealing with Ernie.. Greg Solovey
Robert Taylor and Taylor Melancon, from the Metairie Service Dept, do such a great job with getting my wife’s car serviced in a timely fashion. They always communicate well with what is needed to be done and when it will be ready. They both are very knowledgeable and provide the best service to us!
Always fabulous service— especially Scotty and Jamal in service— helpful, skillful, very nice and welcoming.
Fantastic experience from start to finish. Ernie continues to be our salesman of choice. This will always be our go to dealership!!! Second purchase from them.
MBofNO was so much more professional than the other dealerships and Warren Purvis really knew the product... Speaking of which AMG performance and all the technology blew me away!
My experience was smooth there was no pressure just knowledgeable information from a excellent salesman
Mercedes is always clean and Scotty my Service Advisor is always courteous, polite and helpful
ANAS is amazing, attentive and always ready to go the extra mile. He truly cares! Thank you for all your great customer service.
Overall, this was a very good decision. Herb did a great job getting me the car that I wanted!
Mr. Singleton was very professional and courteous throughout my buying experience and my previous one. He pays attention to detail and is willing to go the extra mile. He ALWAYS checks to make sure the customer is satisfied with the purchase. I recommend him highly as well as Mr. Vic Jones. He attention to detail is outstanding. Everyone was courteous.
Ernie is always a pleasure to work with. He answers all my questions and helps me get everything set up!!!
Thanks Herb for helping me through this long journey to order and purchase my GLE 53. I appreciate all you help and expertise! Thanks for answering all my phone calls and texts. Great job!
Great service. I had purchased 4 cars in your company. Very pleased specifically with sales man Jabari Brown. He is an excellent sales person and took his time to make the arrangements needed to purchase my new car. He took almost all day to help me making the right choice.
BJ was amazing! He truly cares about the customers and is extremely knowledgeable when it comes to Mercedes. Thank you again for helping me out ! I truly appreciate it !
I have acquired multiple vehicles from this dealership. I have always been impressed with the level of service I received.
Exceptional Service from the beginning with Steven Bui. He was honest from the beginning and not in a hurry to make a quick sale, which is important when trying to make a purchase of such. Thanks Again, will be recommending to friends and family!
Very easy to deal with prompt service. Good attitude. Nice environment friendly people. finance team very thorough and look out for my benefit.
Ernie was great, 3rd car i have purchased from MB. Very impressed with their commitment to the consumer in pricing when COVID diminished inventory!
BJ is the best service advisor I have encountered at any dealership. He is responsive, detailed, honest, thourough and goes above and beyond. I will own a Mercedes as long as he is employed as a service advisor.
Pretty good service, I have no complaints or issues with the service provided by them
Visited the dealership to trade out of a Porsche. Harry gave me an in depth run down of all the car’s features before the test drive. Everyone was great to work with and I closed the deal the following week. Highly recommend.
Steve Weigel was our sales person, He kept in touch with us letting us know where our vehicle was through the whole process. Then made the purchasing process super easy and fast. Steve is friendly and professional.
Highly professional, timely service, and outstanding knowledge of my vehicle were exhibited by my salesman. Perfection!!!!!
I have never met Herbert and I have never bought a vehicle from him. I contacted him by phone when I was looking to buy a vehicle and he helped me find what I was looking for even though he did not have it in stock. He also helped me numerous times since then including when my vehicle stopped working on me. Herbert helped me get my car started after service hours and I am forever indebted to him. He even answered questions for me today regarding my nephew. Please ask for Herbert on my behalf for all of your ...
Mercedes-Benz of New Orleans is a five star dealership with a great sales team and finance department. Herbert Singleton and Will Russ were absolutely amazing to work with.
Really good service. Mr Steven Bui he is the best seller. Fast and Friendly. Thanks so much all you guy. And thanks again Mr Steven Bui
Great experience. Stephen was wonderful. Was able to locate a car with our needs and car was available in a couple days.
Is was fine; however, Vic Jones needs people skills. I don't need to know your internal concerns about letting cars off the lot if the money is coming from another funder. I felt insulted.
Warren was knowledgeable about the vehicle and explained how to operate it well. Willy Monaghan
Jacobi Brown worked with me from start to finish. He took me on a test drive in two different vehicles. I ultimately chose the E-450 because of the many features and upgrade from my E-300 I traded in. Will definitely recommend this dealership and sales dept. to all my friends.
The salesman was very helpful and help us got the car. We bought it in a couple hours.
Everyone at this dealership was amazing with purchase process since I first got to the dealership and Herbert was very helpful
Our salesperson was knowledgeable and patient. We are very happy with our purchase! Mr. MacDonald gave us excellent service.
Wonderful car buying experience with Mr. Harry and Vic with finances. Mr. Harry was pleasant to deal with he made the car shopping experience enjoyable. Picking up the vehicle was easy and hassle free, it was all cleaned and parked in the showroom ready for our arrival. I highly recommend the dealership and staff! Go see Mr.Harry Anderson for you next car deal!
Mr. Lee, my salesman was awesome! He took his time in helping me to decide exactly what I wanted . He had a good attitude and was patient with me.
My experience with Mercedes Benz of New Orleans and Mr. Dennis Lee was great! They made the process painless! Mr. Lee was very knowledgeable and professional.
My experience was excellent, my salesman and finance manager were very knowledgeable and helpful . I look forward to continuing my relationship with Mercedes Benz
It was good, but very time consuming car for paperwork. Would like if it’s faster.
Everyone was very friendly and helpful. Treated us with a great deal of respect and consideration
Davin was a great salesman. He provided all requested information very quickly when I called the dealership about a specific car. The showroom was clean and comfortable.
Harry and Steve was awesome. Steve stayed late to show me all the cool gadgets my new Benz has and he made sure I made it to my car safely. Harry was very informative and responsive. He helped me every step of the way on the deal. Also, the guy who discussed my finances was incredible. He noticed I was nervous about the purchase and he was patient and answered all of my questions and addressed my concerns. Thanks for a wonderful experience
This is the second vehicle I buy from MB of New Orleans. The always go above & beyond. Only mercedes dealership I want to deal with. My salesman Warren Purvis was excellent.
Steven Bui is an excellent salesman, knows the product well, and was very helpful in locating the car we bought which had to be transported from out of state to N.O. dealership. He has gone out of his way showing us all the features the car has and how to set up some of the radio and phone favorite settings. Thanks Steven B!
I have had Mr. Singleton as my sales representative for over 10 years and he has been GREAT! The service department has been customer friendly also.
Stephen M was very helpful in my car buying experience. He guided me towards a truly better car for the money and helped set up the car’s computer settings. Also thank you to the Benson Mercedes dealership for refusing to participating in price gauging aka “market adjustments” after the pandemic.
Warren took his time going over all the features with the vehicle. He is very knowledgeable and pleasant to work with.
easy and quick transaction,he took his time with me and went over everything, nice guy.
Austin was great and a very nice guy. He took his time with me and went over everything I needed to know about my CLS450. The buying experience went well and Austin even delivered my beautiful new car to my home in Mobile Al
Jabari Brown really went the extra mile to ensure I was satisfied with my decision.
easy and quick transaction, Warren was knowledgeable and enthusiastic salesman, car I wanted was in stock
As usual, only the best, Ernie and Vittorio were wonderful to deal with, Mr. Dubos is the best ambassador for the Mercedes Brand.
Very knowledgeable and courteous staff. The car I bought is an excellent product. I'm very pleased with the overall experience.
Ernie Debus is the best! He took his time to help me select a car that fits my needs.
Love them! It was quick and easy! Austin was awesome! No complaints at all! Definitely will be seeing him again! Everyone that was involved was awesome!
Jessica reached out to me about purchasing a new car. She was extremely courteous, informative and polite. Dealing with this type of person makes the process a whole lot easier. Thank you Mrs. Jessica for your assistance and I’ll reach out to you when I return back to New Orleans.
Excellent Dealership with great customer service. We purchased a C300 from Austin Kemper and were thrilled with the experience. On top of that, the dealership itself is so inviting. From the snacks to coffee to the super comfortable chairs and the fresh flowers throughout, it was a wonderful experience.
Although there were a few hiccups at the beginning, Warren and Clay worked hard to make me happy as a customer, and I really appreciated their efforts. I ended up happy with my experience and love my car!
Every thing was good I have nothing negative to say about my experience. I’m satisfied.
good service and advice. salesman very nice with customer and helpful i will refer to other
Steve was great. I have been using this dealership for the past 3 years and I don't have one complaint!
My salesman met all my expectations. I am still new to Mercedes. Thank you very much.
Warren was fantastic and made the whole process so easy! He was prompt with responses. Thank you so much. We highly recommend Mercedes’ Benz of New Orleans!
Awesome experience! Highly recommend this dealership…found the vehicle we were looking for and made the process easy!
Our salesperson, Mario Cole, is incredible. We returned to purchase this Mercedes fromMario 3 months after our first Mercedes purchase because of how fantastic our buying experience was with Mario.
Real easy, fast, thorough! Be be be be be be be be be be be be
Ernie made the sale quick and painless. Wonderful experience. Thanks to Ernie Everything went smooth.
It was very helpful with understanding what I was looking for and gave me exactly what I wanted
The car salesman was awesome . He was very nice assisting with our needs. We were not at the dealership very long and most of all he put a smile on my wife face.
Very easy to deal with and they accommodated my requests. I would definitely recommend this dealership.
Ernie and his team did a excellent job of preparing my new SVU for delivery
Stephen is very well prepared and efficient. He is timely and thorough! I couldn’t ask for a better salesman
HOW I WAS ABLE TO RECOVER MY STOLEN CRYPTOS!!! I was a victim of an Organised Crypto trading fraud which nearly ruined my life because I tempered with the company's funds were I work, being the manager so I had access to plenty of funds. I lost almost everything and nearly went to jail but God intervened at the last minute by sending Mr MORRIS GRAY to my way, a private hacker who was able to help me trace were my BTC to the Binance account where i invested and was able to recover all of it within days. ...
I am brand loyal and a repeat customer of this dealership. Stephen is the very best. This is the third car I’ve bought from him.
Great dealership, could use a better detail shop they dont clean the cars to well